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rinorhoxha at hotmail.com
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brian at freeswitch.org
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krice at freeswitch.org
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 Posted: Sat Feb 14, 2009 9:17 pm Post subject: [Freeswitch-users] [ANN] Spice Telephony - an open source Fr |
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Vicidial is not a predictive dialer... At the best its a power dialer...
And spice is not an outbound thing its an inbound queue manager...
If you need a predictive dialer contact me offlist or contact one of the
other freeswitch developers directly we're be happy to consult for you on
building a dialer.
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andrew at hijacked.us
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| Posted: Fri Feb 20, 2009 2:16 pm Post subject: [Freeswitch-users] [ANN] Spice Telephony - an open source Fr |
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On Sat, Feb 14, 2009 at 03:04:01PM -0800, JCATS wrote:
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Have you planned any predictive dialer features ( like VICIDIAL )?
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As Ken Rice mentioned, this isn't really the focus of the project - it's
more for inbound and directed outbound (calling campaigns to specific
people/businesses - not everyone in the phonebook). Primary focus is
inbound (multi brand, skill based routing, dynamic wrapup times, etc).
Expect a new release sometime soonish that actually does something
useful (accepts and routes inbound calls from FreeSWITCH to an agent).
Also; public source control. There's just some additional corporate
nonsense that I have to sort out (again) before that can go live.
Andrew
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sunil.d.admin at gmail...
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| Posted: Thu Feb 26, 2009 10:45 am Post subject: [Freeswitch-users] [ANN] Spice Telephony - an open source Fr |
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Suggest Try C-Zentrix (from tvtworld.com). It has a very powerful predictive dialer and its also ranked 10th just 2 places below freewsitch.
It supports 100 agents on a single box with predictive dialer,IVR, logger and CRM. I don't know how they are doing it but they are running successfully with almost 100% uptime.
Try it out .
On Sat, Feb 21, 2009 at 12:49 AM, Andrew Thompson <andrew@hijacked.us (andrew@hijacked.us)> wrote:
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