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chris at fowler.cc
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Posted: Wed Mar 25, 2009 1:32 pm Post subject: [Freeswitch-users] DTMF Missing Digits

Any thoughts on why FS saw all digits "1029" but only reports '029'? 2009-03-25 10:48:45 [DEBUG] switch_ivr_menu.c:364 play_and_collect() digits '029' Config: <menu name="main_ivr" greet-long="phrase:welcome" greet-short="phrase:top-menu" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" timeout ="10000" inter-digit-timeout="1500" max-failures="3" max-timeouts="7" digit-len="4"> <entry action="menu-exec-app" digits="/^(10[0-2][0-9])$/" param="transfer $1 XML public"/> <entry action="menu-exec-app" digits="/^(30\d{2})$/" param="transfer $1 XML default"/> <entry action="menu-exec-app" digits="0" param="transfer 1000 XML public"/> <entry action="menu-exec-app" digits="#" param="transfer 6000 XML default"/> <entry action="menu-top" digits="9"/> Trace: 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1786 switch_rtp_dequeue_dtmf() RTP RECV DTMF 1:2000 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1301 do_2833() Send start packet for [1] ts=1129880426 dur=160/160/2000 seq=2804 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=320/320/2000 seq=2805 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=480/480/2000 seq=2806 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=640/640/2000 seq=2807 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=800/800/2000 seq=2808 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=960/960/2000 seq=2809 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=1120/1120/2000 seq=2810 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=1280/1280/2000 seq=2811 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=1440/1440/2000 seq=2812 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=1600/1600/2000 seq=2813 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=1760/1760/2000 seq=2814 2009-03-25 10:48:41 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [1] ts=1129880426 dur=1920/1920/2000 seq=2815 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [1] ts=1129880426 dur=2080/2080/2000 seq=2816 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [1] ts=1129880426 dur=2080/2080/2000 seq=2817 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [1] ts=1129880426 dur=2080/2080/2000 seq=2818 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1786 switch_rtp_dequeue_dtmf() RTP RECV DTMF 0:2160 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1301 do_2833() Send start packet for [0] ts=1129884426 dur=160/160/2160 seq=2819 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=320/320/2160 seq=2820 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=480/480/2160 seq=2821 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=640/640/2160 seq=2822 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=800/800/2160 seq=2823 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=960/960/2160 seq=2824 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=1120/1120/2160 seq=2825 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=1280/1280/2160 seq=2826 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=1440/1440/2160 seq=2827 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=1600/1600/2160 seq=2828 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=1760/1760/2160 seq=2829 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=1920/1920/2160 seq=2830 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [0] ts=1129884426 dur=2080/2080/2160 seq=2831 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [0] ts=1129884426 dur=2240/2240/2160 seq=2832 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [0] ts=1129884426 dur=2240/2240/2160 seq=2833 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [0] ts=1129884426 dur=2240/2240/2160 seq=2834 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1786 switch_rtp_dequeue_dtmf() RTP RECV DTMF 2:2000 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1301 do_2833() Send start packet for [2] ts=1129887626 dur=160/160/2000 seq=2835 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=320/320/2000 seq=2836 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=480/480/2000 seq=2837 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=640/640/2000 seq=2838 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=800/800/2000 seq=2839 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=960/960/2000 seq=2840 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=1120/1120/2000 seq=2841 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=1280/1280/2000 seq=2842 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=1440/1440/2000 seq=2843 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=1600/1600/2000 seq=2844 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=1760/1760/2000 seq=2845 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1786 switch_rtp_dequeue_dtmf() RTP RECV DTMF 0:2080 2009-03-25 10:48:42 [DEBUG] switch_ivr_play_say.c:1280 switch_ivr_play_file() done playing file 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [2] ts=1129887626 dur=1920/1920/2000 seq=2846 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [2] ts=1129887626 dur=2080/2080/2000 seq=2847 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [2] ts=1129887626 dur=2080/2080/2000 seq=2848 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [2] ts=1129887626 dur=2080/2080/2000 seq=2849 2009-03-25 10:48:42 [DEBUG] switch_ivr_menu.c:319 play_and_collect() waiting for 3/4 digits t/o 1500 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1786 switch_rtp_dequeue_dtmf() RTP RECV DTMF 9:2000 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1301 do_2833() Send start packet for [9] ts=1129890826 dur=160/160/2000 seq=2850 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=320/320/2000 seq=2851 2009-03-25 10:48:42 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=480/480/2000 seq=2852 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=640/640/2000 seq=2853 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=800/800/2000 seq=2854 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=960/960/2000 seq=2855 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=1120/1120/2000 seq=2856 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=1280/1280/2000 seq=2857 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=1440/1440/2000 seq=2858 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=1600/1600/2000 seq=2859 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=1760/1760/2000 seq=2860 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send middle packet for [9] ts=1129890826 dur=1920/1920/2000 seq=2861 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [9] ts=1129890826 dur=2080/2080/2000 seq=2862 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [9] ts=1129890826 dur=2080/2080/2000 seq=2863 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1240 do_2833() Send end packet for [9] ts=1129890826 dur=2080/2080/2000 seq=2864 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1786 switch_rtp_dequeue_dtmf() RTP RECV DTMF 2:2080 2009-03-25 10:48:43 [DEBUG] switch_rtp.c:1786 switch_rtp_dequeue_dtmf() RTP RECV DTMF 9:2080 2009-03-25 10:48:45 [DEBUG] switch_ivr_menu.c:364 play_and_collect() digits '029' _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org

brian at freeswitch.org
Guest

Posted: Wed Mar 25, 2009 1:38 pm Post subject: [Freeswitch-users] DTMF Missing Digits

First off what SVN rev? Remember when reporting issues try to
include all the information you can!

/b

On Mar 25, 2009, at 1:19 PM, Chris Fowler wrote:

Quote:

Any thoughts on why FS saw all digits "1029" but only reports '029'?
2009-03-25 10:48:45 [DEBUG] switch_ivr_menu.c:364
play_and_collect()
digits '029'

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chris at fowler.cc
Guest

Posted: Wed Mar 25, 2009 1:57 pm Post subject: [Freeswitch-users] DTMF Missing Digits

Quote:

First off what SVN rev? Remember when reporting issues try to include all the information you can!

Oops; forgot that - FreeSWITCH Version 1.0.trunk (12647)

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brian at freeswitch.org
Guest

Posted: Wed Mar 25, 2009 2:02 pm Post subject: [Freeswitch-users] DTMF Missing Digits

Please review this link http://wiki.freeswitch.org/wiki/Reporting_Bugs

The rules are try to reproduce this on SVN Trunk... I am pretty sure
we fixed this one already.

/b

On Mar 25, 2009, at 1:49 PM, Chris Fowler wrote:

Quote:

Oops; forgot that - FreeSWITCH Version 1.0.trunk (12647)

brian at freeswitch.org
Guest

Posted: Wed Mar 25, 2009 2:54 pm Post subject: [Freeswitch-users] DTMF Missing Digits

btw you'll have to reinstall your phrase macros .... make vm-sync I
think should do it if it doesn't let me know... we removed the 250ms
sleeps and that was the problem which we fixed.

/b

On Mar 25, 2009, at 1:49 PM, Chris Fowler wrote:

Quote:

First off what SVN rev? Remember when reporting issues try to
include all the information you can!

Oops; forgot that - FreeSWITCH Version 1.0.trunk (12647)

Brian West
brian@freeswitch.org

-- Meet us a ClueCon! http://www.cluecon.com

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chris at fowler.cc
Guest

Posted: Fri Mar 27, 2009 2:07 pm Post subject: [Freeswitch-users] DTMF Missing Digits

Sent: Wednesday, March 25, 2009 12:43 btw you'll have to reinstall your phrase macros .... make vm-sync I think should do it if it doesn't let me know... we removed the 250ms sleeps and that was the problem which we fixed. << I re-did the macros; the only change I could detect was the elimination of the 250ms sleeps; and the change to: <macro name="welcome" pause="250"> I'm running build 12782; should this have fixed it? If so, I will follow the bug reporting instructions you sent earlier. Thanks, Chris. Here's the errors caught today on my production system. 2009-03-27 07:20:41 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '000' 2009-03-27 08:33:25 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '000' 2009-03-27 09:41:14 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '1101' 2009-03-27 09:41:19 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '55' 2009-03-27 09:41:33 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '015' 2009-03-27 10:13:15 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '000' 2009-03-27 10:13:22 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '000' 2009-03-27 10:13:50 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '000' 2009-03-27 10:13:59 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '000' 2009-03-27 10:14:11 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '0000' 2009-03-27 10:56:00 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '006' 2009-03-27 10:57:44 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '006' 2009-03-27 10:57:57 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '006' 2009-03-27 10:58:09 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '006' 2009-03-27 10:59:06 [DEBUG] switch_ivr_menu.c:548 switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input '006' _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org

brian at freeswitch.org
Guest

Posted: Fri Mar 27, 2009 2:16 pm Post subject: [Freeswitch-users] DTMF Missing Digits

Right and that is the fix for this. If you have the sleep's in your phrase macro's remove them and use the pause= param... you shouldn't have any problems.

/b

On Mar 27, 2009, at 2:01 PM, Chris Fowler wrote:

Quote:

I re-did the macros; the only change I could detect was the elimination
of the 250ms sleeps; and the change to:
<macro name="welcome" pause="250">

I'm running build 12782; should this have fixed it? If so, I will
follow the bug reporting instructions you sent earlier.

Thanks, Chris.

Brian West
brian@freeswitch.org (brian@freeswitch.org)

-- Meet us a ClueCon! http://www.cluecon.com

anthony.minessale at g...
Guest

Posted: Fri Mar 27, 2009 2:24 pm Post subject: [Freeswitch-users] DTMF Missing Digits

You should file the bug with the guy who dreamed up RFC2833 Wink

Did you provide the menu you are using and what you expect to happen?
There are cases where the way you set it up could cause your problems.

You also have to realize that dtmf over sip is one of the top 10 gripes ppl have with the protocol
and you may have to carefully analyze your traffic since we have zero other complaints open about your
problem other than the one from several months ago that brian told you about.

2009/3/27 Chris Fowler <chris@fowler.cc>

Quote:

>>
Sent: Wednesday, March 25, 2009 12:43

btw you'll have to reinstall your phrase macros .... make vm-sync I
think should do it if it doesn't let me know... we removed the 250ms
sleeps and that was the problem which we fixed.
<<

I re-did the macros; the only change I could detect was the elimination
of the 250ms sleeps; and the change to:
<macro name="welcome" pause="250">

I'm running build 12782; should this have fixed it? If so, I will
follow the bug reporting instructions you sent earlier.

Thanks, Chris.

Here's the errors caught today on my production system.

2009-03-27 07:20:41 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'000'
2009-03-27 08:33:25 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'000'
2009-03-27 09:41:14 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'1101'
2009-03-27 09:41:19 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'55'
2009-03-27 09:41:33 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'015'
2009-03-27 10:13:15 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'000'
2009-03-27 10:13:22 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'000'
2009-03-27 10:13:50 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'000'
2009-03-27 10:13:59 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'000'
2009-03-27 10:14:11 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'0000'
2009-03-27 10:56:00 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'006'
2009-03-27 10:57:44 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'006'
2009-03-27 10:57:57 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'006'
2009-03-27 10:58:09 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'006'
2009-03-27 10:59:06 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'rightscale_ivr' caught invalid input
'006'

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--
Anthony Minessale II

FreeSWITCH http://www.freeswitch.org/
ClueCon http://www.cluecon.com/

AIM: anthm
MSN:anthony_minessale@hotmail.com ([email]MSN%3Aanthony_minessale@hotmail.com[/email])
GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com ([email]PAYPAL%3Aanthony.minessale@gmail.com[/email])
IRC: irc.freenode.net #freeswitch

FreeSWITCH Developer Conference
sip:888@conference.freeswitch.org ([email]sip%3A888@conference.freeswitch.org[/email])
iax:guest@conference.freeswitch.org/888
googletalk:conf+888@conference.freeswitch.org ([email]googletalk%3Aconf%2B888@conference.freeswitch.org[/email])
pstn:213-799-1400

chris at fowler.cc
Guest

Posted: Fri Mar 27, 2009 2:46 pm Post subject: [Freeswitch-users] DTMF Missing Digits

Quote:

Did you provide the menu you are using and what you expect to happen?

Here's the setup;

Caller -> FlowRoute - > FreeSwitch

<menu name="main_ivr"
greet-long="phrase:welcome"
greet-short="phrase:top-menu"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="ivr/ivr-operator.wav"
timeout ="10000"
inter-digit-timeout="1500"
max-failures="2"
max-timeouts="7"
digit-len="4">
<entry action="menu-exec-app" digits="/^(10[0-2][0-9])$/"
param="transfer $1 XML public"/>
<entry action="menu-exec-app" digits="/^(30\d{2})$/"
param="transfer $1 XML default"/>
<entry action="menu-exec-app" digits="0" param="transfer 1000 XML
public"/> 
<entry action="menu-exec-app" digits="#" param="transfer 6000 XML
default"/>
</menu>

<macro name="welcome" pause="250">
<input pattern="(.*)">
<match>
<action function="play-file"
data="/usr/local/freeswitch/sounds/fr1.wav"/>
<action function="play-file"
data="/usr/local/freeswitch/sounds/fr2.wav"/>
<action function="play-file"
data="/usr/local/freeswitch/sounds/if-u-know-ext-dial.wav"/>
<action function="play-file"
data="/usr/local/freeswitch/sounds/fr3.wav"/>
</match>
</input>
</macro>

<macro name="top-menu" pause="250">
<input pattern="(.*)">
<match>
<action function="play-file"
data="/usr/local/freeswitch/sounds/if-u-know-ext-dial.wav"/>
<action function="play-file"
data="/usr/local/freeswitch/sounds/fr3.wav"/>
</match>
</input>
</macro>

Quote:

B: Right and that is the fix for this. If you have the sleep's in your phrase macro's remove them and use the pause= param... you shouldn't have any problems.

Still seeing multiple issues logged during ivr process for
mis-interpreted DTMF. Here's today's list from our production server.

2009-03-27 06:38:59 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input
'1100'
2009-03-27 07:20:33 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 07:20:41 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 08:33:25 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 09:41:14 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input
'1101'
2009-03-27 09:41:19 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '55'
2009-03-27 09:41:33 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '015'
2009-03-27 10:13:15 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 10:13:22 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 10:13:50 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 10:13:59 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 10:14:11 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input
'0000'
2009-03-27 10:56:00 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '006'
2009-03-27 10:57:44 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '006'
2009-03-27 10:57:57 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '006'
2009-03-27 10:58:09 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '006'
2009-03-27 10:59:06 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '006'
2009-03-27 11:58:35 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '028'
2009-03-27 11:59:27 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '050'
2009-03-27 12:01:52 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 12:02:01 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '000'
2009-03-27 12:02:41 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '006'
2009-03-27 12:02:53 [DEBUG] switch_ivr_menu.c:548
switch_ivr_menu_execute() IVR menu 'main_ivr' caught invalid input '006'

Any other debug I can capture to assist?

Thanks, Chris.

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