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juanbackson at gmail.com Guest
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Posted: Tue Jun 02, 2009 7:02 am Post subject: [Freeswitch-users] some fifo questions |
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Hi,
I read the fifo section of the wiki and what is not clear are:
What is the meaning of fifo_orbit_announce?
What is the meaning of fifo_override_announce?
Is it possible to create a scenario where the caller can hear "Agent #123 is going to attend to your call"?
Any help will be greatly appreciated.
Thanks,
JB |
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dujinfang at gmail.com Guest
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Posted: Wed Jun 03, 2009 7:21 pm Post subject: [Freeswitch-users] some fifo questions |
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On Jun 2, 2009, at 8:01 PM, Juan Backson wrote:
Quote: | Hi,
I read the fifo section of the wiki and what is not clear are:
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Quote: | What is the meaning of fifo_orbit_announce?
| play to caller before hear the agent.
Quote: |
What is the meaning of fifo_override_announce?
| play to agent before hear caller.
Quote: |
Is it possible to create a scenario where the caller can hear "Agent
#123 is going to attend to your call"?
| no and yes. it's hard to change fifo_orbit_announce accordingly.
however, I think it might be possible to add channel variable to the
dial string of the member:
<fifo name="sales_fifo@$${domain}" importance="0">
<member timeout="15" simo="1"
lag
=
"5
">
{fifo_member_wait
=
nowait
,bridge_pre_execute_aleg_app=playback,bridge_pre_execute_aleg_arg=/tmp/
angent_123_service_you.wav}user/1001@$${domain}</member>
<member timeout="15" simo="1"
lag
=
"5
">
{fifo_member_wait
=
nowait
,bridge_pre_execute_aleg_app=playback,bridge_pre_execute_aleg_arg=/tmp/
angent_456_service_you.wav}user/1002@$${domain}</member>
anyway, I think you can always achieve that by listen to the fifo
events through event socket and uuid_broadcast of uuid_displace etc.
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