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[mythicalbox at weavver...]

Hello,

I'm experiencing a bug that I've been working on most of today. I can not call between two SIP phones that register successfully. In order to diagnose it, I have removed my FreeSWITCH server out of the NAT/firewall to try and eliminate any such issues with these things.


Here is how I ran into the issue:


1. Started from sample configs
2. Enabled xml_curl and wrote the associated script to generate XML and had the phones authenticating but was forced to use the IP address of the server as the domain in my directory XML.
3. I tested calls and they worked using this syntax: originate sofia/internal/mythicalbox%205.134.225.20 (the server's ip) sofia/internal/johndoe%205.134.225.20
4. Next to remove the "limit" on using only the IP as the domain for users, I commented out force-register-domain and force-register-db-domain in internal.xml.
5. My phones now register using the correct domain name (i.e. weavver.com) instead of the IP address (205.134.225.20) as the domain.
6. Now the problem... My originate command no longer works using the new syntax: originate sofia/internal/mythicalbox%weavver.com sofia/internal/johndoe%weavver.com


The phones do show up as registered when I type "sofia status profile internal":


API CALL [sofia(status profile internal)] output:
=================================================================================================
Name                    internal
Domain Name             N/A
DBName                  sofia_reg_internal
Pres Hosts
Dialplan                XML
Context                 public
Challenge Realm         auto_from
RTP-IP                  205.134.225.20
SIP-IP                  205.134.225.20
URL                     sip:mod_sofia@205.134.225.20:5060
BIND-URL                sip:mod_sofia@205.134.225.20:5060
HOLD-MUSIC              local_stream://moh
OUTBOUND-PROXY          N/A
CODECS                  G7221@32000h,G7221@16000h,G722,PCMU,PCMA,GSM
TEL-EVENT               101
DTMF-MODE               rfc2833
CNG                     13
SESSION-TO              0
MAX-DIALOG              0
NOMEDIA                 false
LATE-NEG                false
PROXY-MEDIA             false
AGGRESSIVENAT           true
STUN-ENABLED            true
STUN-AUTO-DISABLE       false
CALLS-IN                9
FAILED-CALLS-IN         3
CALLS-OUT               8
FAILED-CALLS-OUT        18


Registrations:
=================================================================================================
Call-ID:        ZWQ3NjRhZWI3MDc4ZDhjNTdhZDU2ZGVkM2JmYjg3NTc.
User:           mythicalbox@weavver.com (mythicalbox@weavver.com)
Contact:        "mythicalbox" <sip:mythicalbox@64.183.110.250:65438;rinstance=e632b810dbf91486;transport=TCP;fs_nat=yes;fs_path=sip%3Amythicalbox%4064.183.110.250%3A65438%3Brinstance%3De632b810dbf91486%3Btransport%3DTCP>
Agent:          eyeBeam release 1102u stamp 52344
Status:         Registered(TCP-NAT)(unknown) EXP(2009-06-30 22:43:47)
Host:           duck.weavver.com
IP:             64.183.110.250
Port:           65438
Auth-User:      mythicalbox
Auth-Realm:     weavver.com


Call-ID:        Y2E0NWZiZWZjOTYxYjVhNmQ5ZDkyMzJjMzUxYWM0ZGM.
User:           johndoe@weavver.com (johndoe@weavver.com)
Contact:        "johndoe" <sip:johndoe@64.183.110.250:65512;rinstance=ce0823faf2aba98a;transport=TCP;fs_nat=yes;fs_path=sip%3Ajohndoe%4064.183.110.250%3A65512%3Brinstance%3Dce0823faf2aba98a%3Btransport%3DTCP>
Agent:          eyeBeam release 1102u stamp 52344
Status:         Registered(TCP-NAT)(unknown) EXP(2009-06-30 22:47:37)
Host:           duck.weavver.com
IP:             64.183.110.250
Port:           65512
Auth-User:      johndoe
Auth-Realm:     weavver.com


=================================================================================================


FYI, FreeSWITCH is on a public IP address on the 'nets and the phones are behind the same firewall on a different public IP address on the internet.



Thank you in advance for any help!


--
Mitchel Constantin
Weavver, Inc.

[jason at jasonjgw.net]

Mitchel Constantin <mythicalbox@weavver.com> wrote:

[jason at jasonjgw.net]

Jason White <jason@jasonjgw.net> wrote:

[mitcheloc at gmail.com]

Jason,


Thanks for the reply. I tried the commands as suggested:


freeswitch@internal> originate user/mythicalbox@weavver.com (mythicalbox@weavver.com) 3000
-ERR SUBSCRIBER_ABSENT


2009-07-01 09:43:16 [ERR] switch_xml.c:1555 switch_xml_locate() Error[[error near line 1]: root tag missing]
freeswitch@internal> 2009-07-01 09:43:16 [WARNING] mod_dptools.c:2364 user_outgoing_channel() Can't find user [mythicalbox@weavver.com (mythicalbox@weavver.com)]
2009-07-01 09:43:16 [ERR] switch_ivr_originate.c:1494 switch_ivr_originate() Cannot create outgoing channel of type [user] cause: [SUBSCRIBER_ABSENT]
2009-07-01 09:43:16 [DEBUG] switch_ivr_originate.c:2101 switch_ivr_originate() Originate Resulted in Error Cause: 20 [SUBSCRIBER_ABSENT]


Trying the sofia_contact function:


freeswitch@internal> expand echo ${sofia_contact(profile/mythicalbox@weavver.com (mythicalbox@weavver.com))}
error/facility_not_subscribed


Here is some output to show that parts of FreeSWITCH do think that the phone is registered:


freeswitch@internal> sofia status profile internal
=================================================================================================
Name                    internal
Domain Name             N/A
DBName                  sofia_reg_internal
Pres Hosts
Dialplan                XML
Context                 public
Challenge Realm         auto_from
RTP-IP                  205.134.225.20
SIP-IP                  205.134.225.20
URL                     sip:mod_sofia@205.134.225.20:5060
BIND-URL                sip:mod_sofia@205.134.225.20:5060
HOLD-MUSIC              local_stream://moh
OUTBOUND-PROXY          N/A
CODECS                  G7221@32000h,G7221@16000h,G722,PCMU,PCMA,GSM
TEL-EVENT               101
DTMF-MODE               rfc2833
CNG                     13
SESSION-TO              0
MAX-DIALOG              0
NOMEDIA                 false
LATE-NEG                false
PROXY-MEDIA             false
AGGRESSIVENAT           true
STUN-ENABLED            true
STUN-AUTO-DISABLE       false
CALLS-IN                9
FAILED-CALLS-IN         3
CALLS-OUT               8
FAILED-CALLS-OUT        18


Registrations:
=================================================================================================


Call-ID:        ZDg4NDU3MjI2ODVlZmZiNGYzZDYzNmRkOTYxMmNhMDY.
User:           mythicalbox@weavver.com (mythicalbox@weavver.com)
Contact:        "mythicalbox" <sip:mythicalbox@64.183.110.250:8443;rinstance=1185dccb166fae31;transport=TCP;fs_nat=yes;fs_path=sip%3Amythicalbox%4064.183.110.250%3A8443%3Brinstance%3D1185dccb166fae31%3Btransport%3DTCP>
Agent:          eyeBeam release 1102u stamp 52344
Status:         Registered(TCP-NAT)(unknown) EXP(2009-07-01 11:33:1
Host:           duck.weavver.com
IP:             64.183.110.250
Port:           8443
Auth-User:      mythicalbox
Auth-Realm:     weavver.com


=================================================================================================




FreeSWITCH and my Softphone (eyeBeam) shows me as registered when polling for registrations but when trying to connect the call FreeSWITCH is not seeing it as registered.


Any more ideas?




Thanks again!


On Wed, Jul 1, 2009 at 1:45 AM, Jason White <jason@jasonjgw.net (jason@jasonjgw.net)> wrote:

[msc at freeswitch.org]

On Wed, Jul 1, 2009 at 10:04 AM, mitcheloc <mitcheloc@gmail.com (mitcheloc@gmail.com)> wrote:

[brian at freeswitch.org]

What does 'sofia status' say?

expand echo ${sofia_contact(internal/mythicalbox@weavver.com (mythicalbox@weavver.com))} <-- notice I put the profile name instead of the word "profile"


/b





On Jul 1, 2009, at 12:04 PM, mitcheloc wrote:

[mitcheloc at gmail.com]

Brian,

Oh yay! Good catch.. it gave me output this time, and I could make a call using it:


sofia/internal/sip:mythicalbox@64.183.110.250:9136;rinstance=24c9b78f5fc6c759;transport=TCP;fs_nat=yes;fs_path=sip%3Amythicalbox%4064.183.110.250%3A9136%3Brinstance%3D24c9b78f5fc6c759%3Btransport%3DTCP


That is definitely not what I'd been trying!


Here is sofia status in case you still want it:


freeswitch@internal> sofia status
                     Name          Type                               Data      State
=================================================================================================
                 internal       profile   sip:mod_sofia@205.134.225.20:5060     RUNNING (0)
                 external       profile   sip:mod_sofia@205.134.225.20:5080     RUNNING (0)
              sip:joeuser@example.com ([email]sip%3Ajoeuser@example.com[/email])      NOREG
            internal-ipv6       profile           sip:mod_sofia@[::1]:5060      RUNNING (0)
                  default         alias                           internal      ALIASED
                      nat         alias                           external      ALIASED
                 outbound         alias                           external      ALIASED
           205.134.225.20         alias                           external      ALIASED
=================================================================================================
3 profiles 4 aliases





Thank you!!

On Wed, Jul 1, 2009 at 10:14 AM, Brian West <brian@freeswitch.org (brian@freeswitch.org)> wrote: