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[Freeswitch-users] Call confirm ivr


 
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lon at kickasspixels.com
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PostPosted: Tue Jul 21, 2009 2:16 pm    Post subject: [Freeswitch-users] Call confirm ivr Reply with quote

Hi there,

I am putting together an ivr to allow the recipient of a call to accept, route to voice mail or eavesdrop on voicemail.


The current path is to answer the inbound call, park it, using the bgapi call to the recipient and play the IVR. 


Basically:
  1. Answer
  2. Playback greeting
  3. UUID_PARK
  4. Set filter for BACKGROUND_JOB
  5. BGAPI Originate to the recipient with customer variables for processing
  6. Do new IVR for recipient and process their input to route call.

I am not sure is this the right path.


Is there a better way? 


Lon
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rupa at rupa.com
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PostPosted: Tue Jul 21, 2009 3:05 pm    Post subject: [Freeswitch-users] Call confirm ivr Reply with quote

Maybe look at the group_confirm_* stuff. 

http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#Answer_confirmation

There is a way to get it to execute a script as well which is probably waht you want.  This would be simpler than doing the work you are saying below.

On Tue, Jul 21, 2009 at 2:01 PM, Lon Baker <lon@kickasspixels.com (lon@kickasspixels.com)> wrote:
Quote:
Hi there,

I am putting together an ivr to allow the recipient of a call to accept, route to voice mail or eavesdrop on voicemail.


The current path is to answer the inbound call, park it, using the bgapi call to the recipient and play the IVR. 


Basically:
  1. Answer
  2. Playback greeting
  3. UUID_PARK
  4. Set filter for BACKGROUND_JOB
  5. BGAPI Originate to the recipient with customer variables for processing
  6. Do new IVR for recipient and process their input to route call.

I am not sure is this the right path.


Is there a better way? 


Lon

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-Rupa
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lon at kickasspixels.com
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PostPosted: Tue Jul 21, 2009 3:33 pm    Post subject: [Freeswitch-users] Call confirm ivr Reply with quote

Thanks. I have looked at that, but everything has to run over the event_socket to the application logic we are building.


I didn't see a way to exec a remote script/URL.

Lon

On Jul 21, 2009, at 1:01 PM, Rupa Schomaker <rupa@rupa.com (rupa@rupa.com)> wrote:



Quote:
Maybe look at the group_confirm_* stuff.

http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#Answer_confirmation

There is a way to get it to execute a script as well which is probably waht you want. This would be simpler than doing the work you are saying below.

On Tue, Jul 21, 2009 at 2:01 PM, Lon Baker <[url=mailto:lon@kickasspixels.com]lon@kickasspixels.com (lon@kickasspixels.com)[/url]> wrote:
Quote:
Hi there,

I am putting together an ivr to allow the recipient of a call to accept, route to voice mail or eavesdrop on voicemail.


The current path is to answer the inbound call, park it, using the bgapi call to the recipient and play the IVR.


Basically:
  1. Answer
  2. Playback greeting
  3. UUID_PARK
  4. Set filter for BACKGROUND_JOB
  5. BGAPI Originate to the recipient with customer variables for processing
  6. Do new IVR for recipient and process their input to route call.

I am not sure is this the right path.


Is there a better way?


Lon

_______________________________________________
FreeSWITCH-users mailing list
[url=mailto:FreeSWITCH-users@lists.freeswitch.org]FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)[/url]
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org




--
-Rupa

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