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[Freeswitch-users] Softphone control


 
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ryder86 at googlemail.com
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PostPosted: Fri Aug 07, 2009 2:46 am    Post subject: [Freeswitch-users] Softphone control Reply with quote

Hi

I have FreeSwitch and external application, which communicates to it via event socket - listens for events for certain number and gives some commands.
Is it possible for this application to control client softphones, for example, make them answer or hold, using the event socket or other FreeSwitch capabilities?
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dujinfang at gmail.com
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PostPosted: Fri Aug 07, 2009 3:17 am    Post subject: [Freeswitch-users] Softphone control Reply with quote

You can run FreeSWITCH as a softphone and control it. http://wiki.freeswitch.org/wiki/Freeswitch_softphone

2009/8/7 Artem Vasiliev <ryder86@googlemail.com (ryder86@googlemail.com)>
Quote:
Hi

I have FreeSwitch and external application, which communicates to it via event socket - listens for events for certain number and gives some commands.
Is it possible for this application to control client softphones, for example, make them answer or hold, using the event socket or other FreeSwitch capabilities?


_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

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ryder86 at googlemail.com
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PostPosted: Fri Aug 07, 2009 6:13 am    Post subject: [Freeswitch-users] Softphone control Reply with quote

No, I don't want to make softphone from FreeSwitch

I have FS and several users with eyeBeam softphones. I need to control
those eyeBeams

Quote:
You can run FreeSWITCH as a softphone and control it.
http://wiki.freeswitch.org/wiki/Freeswitch_softphone

Quote:
2009/8/7 Artem Vasiliev <ryder86 at googlemail.com>

Quote:
Quote:
Hi

I have FreeSwitch and external application, which communicates to it via
event socket - listens for events for certain number and gives some
commands.
Is it possible for this application to control client softphones, for
example, make them answer or hold, using the event socket or other
FreeSwitch capabilities?


_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org
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kevin at johnnyvoip.com
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PostPosted: Fri Aug 07, 2009 10:14 am    Post subject: [Freeswitch-users] Softphone control Reply with quote

From what I am aware you can't use FreeSWITCH to control a softphone directly though you can make it do things that will have a similar end result. You could set eyeBeam to auto-answer calls if you want them to answer right away or orginiate a call that is auto-answered but not bridge the call until a user on the eyeBeam presses a digit or a socket control tells it to connect the two ends. You can also use FreeSWITCH to place the line on hold using event sockets, this will place it on hold in the server and not directly like placing it on hold in eyeBeam (i.e. the hold button in eyeBeam likely wont show it as being on hold).


Beyond that if you want to directly control the clients you would need to look at getting an API access into the eyeBeam client.


I hope this will help.
Regards,
   Kevin Green


On Fri, Aug 7, 2009 at 7:02 AM, Artem Vasiliev <ryder86@googlemail.com (ryder86@googlemail.com)> wrote:
Quote:
No, I don't want to make softphone from FreeSwitch

I have FS and several users with eyeBeam softphones. I need to control
those eyeBeams

Quote:
You can run FreeSWITCH as a softphone and control it.
http://wiki.freeswitch.org/wiki/Freeswitch_softphone


Quote:
2009/8/7 Artem Vasiliev <ryder86 at googlemail.com>


Quote:
Quote:
Hi

I have FreeSwitch and external application, which communicates to it via
event socket - listens for events for certain number and gives some
commands.
Is it possible for this application to control client softphones, for
example, make them answer or hold, using the event socket or other
FreeSwitch capabilities?


_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org


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raffaele.p.guidi at gm...
Guest





PostPosted: Fri Aug 07, 2009 2:03 pm    Post subject: [Freeswitch-users] Softphone control Reply with quote

Maybe Artem is interested in CTI (computer telephony integration) - click2dial, opening a url (or statrting a program) on incoming call...?

On Fri, Aug 7, 2009 at 17:00, Kevin Green <kevin@johnnyvoip.com (kevin@johnnyvoip.com)> wrote:
Quote:
From what I am aware you can't use FreeSWITCH to control a softphone directly though you can make it do things that will have a similar end result. You could set eyeBeam to auto-answer calls if you want them to answer right away or orginiate a call that is auto-answered but not bridge the call until a user on the eyeBeam presses a digit or a socket control tells it to connect the two ends. You can also use FreeSWITCH to place the line on hold using event sockets, this will place it on hold in the server and not directly like placing it on hold in eyeBeam (i.e. the hold button in eyeBeam likely wont show it as being on hold).


Beyond that if you want to directly control the clients you would need to look at getting an API access into the eyeBeam client.


I hope this will help.
Regards,
   Kevin Green



On Fri, Aug 7, 2009 at 7:02 AM, Artem Vasiliev <ryder86@googlemail.com (ryder86@googlemail.com)> wrote:
Quote:
No, I don't want to make softphone from FreeSwitch

I have FS and several users with eyeBeam softphones. I need to control
those eyeBeams

Quote:
You can run FreeSWITCH as a softphone and control it.
http://wiki.freeswitch.org/wiki/Freeswitch_softphone


Quote:
2009/8/7 Artem Vasiliev <ryder86 at googlemail.com>


Quote:
Quote:
Hi

I have FreeSwitch and external application, which communicates to it via
event socket - listens for events for certain number and gives some
commands.
Is it possible for this application to control client softphones, for
example, make them answer or hold, using the event socket or other
FreeSwitch capabilities?


_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org







_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

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jmesquita at gmail.com
Guest





PostPosted: Fri Aug 07, 2009 4:06 pm    Post subject: [Freeswitch-users] Softphone control Reply with quote

Stay tuned on fsgui. It will get there really soon.

jmesquita

On Fri, Aug 7, 2009 at 3:50 PM, Raffaele P. Guidi <raffaele.p.guidi@gmail.com (raffaele.p.guidi@gmail.com)> wrote:
Quote:
Maybe Artem is interested in CTI (computer telephony integration) - click2dial, opening a url (or statrting a program) on incoming call...?


On Fri, Aug 7, 2009 at 17:00, Kevin Green <kevin@johnnyvoip.com (kevin@johnnyvoip.com)> wrote:
Quote:
From what I am aware you can't use FreeSWITCH to control a softphone directly though you can make it do things that will have a similar end result. You could set eyeBeam to auto-answer calls if you want them to answer right away or orginiate a call that is auto-answered but not bridge the call until a user on the eyeBeam presses a digit or a socket control tells it to connect the two ends. You can also use FreeSWITCH to place the line on hold using event sockets, this will place it on hold in the server and not directly like placing it on hold in eyeBeam (i.e. the hold button in eyeBeam likely wont show it as being on hold).


Beyond that if you want to directly control the clients you would need to look at getting an API access into the eyeBeam client.


I hope this will help.
Regards,
   Kevin Green



On Fri, Aug 7, 2009 at 7:02 AM, Artem Vasiliev <ryder86@googlemail.com (ryder86@googlemail.com)> wrote:
Quote:
No, I don't want to make softphone from FreeSwitch

I have FS and several users with eyeBeam softphones. I need to control
those eyeBeams

Quote:
You can run FreeSWITCH as a softphone and control it.
http://wiki.freeswitch.org/wiki/Freeswitch_softphone


Quote:
2009/8/7 Artem Vasiliev <ryder86 at googlemail.com>


Quote:
Quote:
Hi

I have FreeSwitch and external application, which communicates to it via
event socket - listens for events for certain number and gives some
commands.
Is it possible for this application to control client softphones, for
example, make them answer or hold, using the event socket or other
FreeSwitch capabilities?


_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org







_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org






_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

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ryder86 at googlemail.com
Guest





PostPosted: Mon Aug 10, 2009 12:51 am    Post subject: [Freeswitch-users] Softphone control Reply with quote

Quote:
Joćo Mesquita
Nice thing. I made similar one for Event_Socket (C#).

Quote:
Raffaele P. Guidi
Yes, I'm working on CTI. We use a CTI application called WebAgent, but
it's TAPI-based, so we have to create a special DLL to make it work
with FreeSWITCH.

Quote:
Kevin Green
Thanks for explanation. It works as you said.
Answer - auto (let it be for now)
Hold/Unhold - via uuid_hold (hold button doesn't work)
Hangup - the only that works properly
Make call - made simple javascript that dials both ends and then bridges them

2009/8/8 Joćo Mesquita <jmesquita@gmail.com>:
Quote:
Stay tuned on fsgui. It will get there really soon.

jmesquita

On Fri, Aug 7, 2009 at 3:50 PM, Raffaele P. Guidi
<raffaele.p.guidi@gmail.com> wrote:
Quote:

Maybe Artem is interested in CTI (computer telephony integration) -
click2dial, opening a url (or statrting a program) on incoming call...?

On Fri, Aug 7, 2009 at 17:00, Kevin Green <kevin@johnnyvoip.com> wrote:
Quote:

From what I am aware you can't use FreeSWITCH to control a softphone
directly though you can make it do things that will have a similar end
result. You could set eyeBeam to auto-answer calls if you want them to
answer right away or orginiate a call that is auto-answered but not bridge
the call until a user on the eyeBeam presses a digit or a socket control
tells it to connect the two ends. You can also use FreeSWITCH to place the
line on hold using event sockets, this will place it on hold in the server
and not directly like placing it on hold in eyeBeam (i.e. the hold button in
eyeBeam likely wont show it as being on hold).
Beyond that if you want to directly control the clients you would need to
look at getting an API access into the eyeBeam client.
I hope this will help.
Regards,
   Kevin Green


On Fri, Aug 7, 2009 at 7:02 AM, Artem Vasiliev <ryder86@googlemail.com>
wrote:
Quote:

No, I don't want to make softphone from FreeSwitch

I have FS and several users with eyeBeam softphones. I need to control
those eyeBeams

Quote:
You can run FreeSWITCH as a softphone and control it.
http://wiki.freeswitch.org/wiki/Freeswitch_softphone

Quote:
2009/8/7 Artem Vasiliev <ryder86 at googlemail.com>

Quote:
Quote:
Hi

I have FreeSwitch and external application, which communicates to it
via
event socket - listens for events for certain number and gives some
commands.
Is it possible for this application to control client softphones, for
example, make them answer or hold, using the event socket or other
FreeSwitch capabilities?

_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org
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