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msc at freeswitch.org
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 Posted: Thu Oct 08, 2009 8:53 pm Post subject: [Freeswitch-users] FreeSWITCH Update: Valet Parking |
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FYI,
The FreeSWITCH devs have added valet parking! Check it out:
http://www.freeswitch.org/node/207
Let us know what you think.
Thanks,
Michael |
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hads at nice.net.nz
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dujinfang at gmail.com
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| Posted: Fri Oct 09, 2009 7:53 am Post subject: [Freeswitch-users] FreeSWITCH Update: Valet Parking |
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It's very cool. But think about the following scenario:
Alice answers a call from Bob.
Alice transfers Bob to 6001 and hangs up.
Bob is now in parking stall 6001, hearing MOH.
Alice calls Charlie and tells him that he has a call parked in 6001.
Dee call in and answered by Alice # at that time, Alice don't know the lot is empty or not
If Alice transfer Dee to 6001 # then Dee will talk to Bob, that's not expected
Charlie calls 6000, waits for prompt, then dials 6001#.
Charlie Listening to music.............
Event it's rarely happen, I do think Alice would like to now the if lot is empty or not before transfer. Make sense?
2009/10/9 Michael Collins <msc@freeswitch.org (msc@freeswitch.org)>
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rupa at rupa.com
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| Posted: Fri Oct 09, 2009 8:34 am Post subject: [Freeswitch-users] FreeSWITCH Update: Valet Parking |
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Perhaps a "put in next empty slot" mode and then a say of the slot so
Alice and make a note of the lot #?
On Fri, Oct 9, 2009 at 6:43 AM, Seven Du <dujinfang@gmail.com> wrote:
| Quote: | It's very cool. But think about the following scenario:
Alice answers a call from Bob.
Alice transfers Bob to 6001 and hangs up.
Bob is now in parking stall 6001, hearing MOH.
Alice calls Charlie and tells him that he has a call parked in 6001.
Dee call in and answered by Alice # at that time, Alice don't know the
lot is empty or not
If Alice transfer Dee to 6001 # then Dee will talk to Bob, that's not
expected
Charlie calls 6000, waits for prompt, then dials 6001#.
Charlie Listening to music.............
Event it's rarely happen, I do think Alice would like to now the if lot is
empty or not before transfer. Make sense?
2009/10/9 Michael Collins <msc@freeswitch.org>
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-Rupa
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anthony.minessale at g...
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| Posted: Fri Oct 09, 2009 9:35 am Post subject: [Freeswitch-users] FreeSWITCH Update: Valet Parking |
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or twist that into a feature... =D
alice is bob's secretary so she calls him on his cell when he has an appt and parks him.
Then she calls the other guy and says "I have bob on line for you" and xfers him to the same parking space =p
On Fri, Oct 9, 2009 at 7:43 AM, Seven Du <dujinfang@gmail.com (dujinfang@gmail.com)> wrote:
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Anthony Minessale II
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Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm
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IRC: irc.freenode.net #freeswitch
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rupa at rupa.com
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| Posted: Fri Oct 09, 2009 9:58 am Post subject: [Freeswitch-users] FreeSWITCH Update: Valet Parking |
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Oh, definitely. I think both use cases (existing, and park in next
avail slot and read back slot #) are useful.
On Fri, Oct 9, 2009 at 8:25 AM, Anthony Minessale
<anthony.minessale@gmail.com> wrote:
| Quote: | or twist that into a feature... =D
alice is bob's secretary so she calls him on his cell when he has an appt
and parks him.
Then she calls the other guy and says "I have bob on line for you" and xfers
him to the same parking space =p
|
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-Rupa
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msc at freeswitch.org
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| Posted: Fri Oct 09, 2009 1:16 pm Post subject: [Freeswitch-users] FreeSWITCH Update: Valet Parking |
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On Fri, Oct 9, 2009 at 7:50 AM, Rupa Schomaker <rupa@rupa.com (rupa@rupa.com)> wrote:
| Quote: | Oh, definitely. I think both use cases (existing, and park in next
avail slot and read back slot #) are useful.
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They do have some usefulness. The most important reason for this feature, though, is for the person who handles calls all day and moves them around. That person will most likely have a pretty good idea of which parking stalls are available. However, I do like the idea of a webby interface showing what stalls are in use...
-MC
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andrew at hijacked.us
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| Posted: Fri Oct 09, 2009 3:33 pm Post subject: [Freeswitch-users] FreeSWITCH Update: Valet Parking |
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On Fri, Oct 09, 2009 at 11:01:34AM -0700, Michael Collins wrote:
| Quote: | On Fri, Oct 9, 2009 at 7:50 AM, Rupa Schomaker <rupa@rupa.com> wrote:
| Quote: | Oh, definitely. I think both use cases (existing, and park in next
avail slot and read back slot #) are useful.
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They do have some usefulness. The most important reason for this feature,
though, is for the person who handles calls all day and moves them around.
That person will most likely have a pretty good idea of which parking stalls
are available. However, I do like the idea of a webby interface showing what
stalls are in use...
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mod_snom and the programmable LEDs would be a handy way to do it too. I
implemented a poor-man's version of a key system using that, but I think
I'll replace the parking portion with the valet parking stuff when I
get a chance.
Andrew
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