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[juanbackson at gmail.com]

Hi,

I am encountering an issue when using playAndGetDigit. I have the regex set as 1|2|3|4|5|6, and then pressed 9, it gives error as expected. Then, I pressed 2. This time it passes, but the digit being returned by playAndGetDigit is 92, instead of just 2.

Also, the voice prompt seems a bit strange as well. For the first time I entered an invalid response, I would hear just the invalid prompt defined as one of the parameter, but for the second time I entered an invalid response, I would hear both the invalid prompt and the normal prompt. Is this normal?

JB

[gservat at gmail.com]

On Fri, Nov 7, 2008 at 6:08 AM, Juan Backson <juanbackson@gmail.com (juanbackson@gmail.com)> wrote:

[juanbackson at gmail.com]

Hi Gonzalo,

Here is the lua code I am using

1. 
   
2. digits = session:playAndGetDigits(1, 1, 3, 3000, #*, phrase:admin_menu, phrase:invalid_input, 1|2|3|4|5|6)
   

Thanks,
JB

[gservat at gmail.com]

On Fri, Nov 7, 2008 at 9:44 AM, Juan Backson <juanbackson@gmail.com (juanbackson@gmail.com)> wrote:

[juanbackson at gmail.com]

Hi Gonzalo,

I tried changing to digits = session:playAndGetDigits( 1, 1, 3, 3000,
"[#*]", "phrase:admin_menu", "phrase:invalid_input", "[1-6]" )

Freeswitch still returns 92 for if I pressed 9 the first time and the
2 for the second time.

I hope to fix this or else I would have to replace this function with
line-by-line lua script to reproduce this feature.

JB


On Fri, Nov 7, 2008 at 7:57 PM, Gonzalo Servat <gservat@gmail.com> wrote:

[gservat at gmail.com]

On Sat, Nov 8, 2008 at 10:30 AM, Juan Backson <juanbackson@gmail.com (juanbackson@gmail.com)> wrote:

[juanbackson at gmail.com]

Hi,

Here is the exact lua script:

digits = session:playAndGetDigits( 1, 1, 3, 3000, "#", "phrase:enter_userid","phrase:invalid_input","[1|2|3|4|5|6]")

If I repeatedly enter "9", here is what would happen:
z
2008-11-12 22:48:22 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[accadmin/enter_userid.wav] (en:en)
2008-11-12 22:48:22 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:22 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:22 [DEBUG] sofia.c:2233 sofia_handle_sip_i_state() Channel sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) entering state [ready]
2008-11-12 22:48:23 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
2008-11-12 22:48:23 [DEBUG] switch_ivr_play_say.c:1473 switch_play_and_get_digits() play gave up 9
2008-11-12 22:48:23 [DEBUG] switch_ivr_play_say.c:1483 switch_play_and_get_digits() Checking regex [[1|2|3|4|5|6]] on [9]
2008-11-12 22:48:23 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1
2008-11-12 22:48:23 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[general/invalid_input.wav] (en:en)
2008-11-12 22:48:23 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:23 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:25 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
2008-11-12 22:48:25 [DEBUG] switch_ivr_play_say.c:1507 switch_play_and_get_digits() Calling more digits try 3
2008-11-12 22:48:26 [DEBUG] switch_ivr_play_say.c:1524 switch_play_and_get_digits() Checking regex [[1|2|3|4|5|6]] on [99]
2008-11-12 22:48:26 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1
2008-11-12 22:48:26 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[general/invalid_input.wav] (en:en)
2008-11-12 22:48:26 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:26 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:28 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
2008-11-12 22:48:29 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[accadmin/enter_userid.wav] (en:en)
2008-11-12 22:48:29 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:29 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:32 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
2008-11-12 22:48:32 [DEBUG] switch_ivr_play_say.c:1473 switch_play_and_get_digits() play gave up
2008-11-12 22:48:32 [DEBUG] switch_ivr_play_say.c:1507 switch_play_and_get_digits() Calling more digits try 2
2008-11-12 22:48:33 [DEBUG] switch_ivr_play_say.c:1524 switch_play_and_get_digits() Checking regex [[1|2|3|4|5|6]] on [9]
2008-11-12 22:48:33 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1
2008-11-12 22:48:33 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[general/invalid_input.wav] (en:en)
2008-11-12 22:48:33 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:33 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:35 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
2008-11-12 22:48:35 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[accadmin/enter_userid.wav] (en:en)
2008-11-12 22:48:35 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:35 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:36 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
2008-11-12 22:48:36 [DEBUG] switch_ivr_play_say.c:1473 switch_play_and_get_digits() play gave up 9
2008-11-12 22:48:36 [DEBUG] switch_ivr_play_say.c:1483 switch_play_and_get_digits() Checking regex [[1|2|3|4|5|6]] on [9]
2008-11-12 22:48:36 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1
2008-11-12 22:48:36 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[general/invalid_input.wav] (en:en)
2008-11-12 22:48:36 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:36 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:38 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
2008-11-12 22:48:38 [DEBUG] switch_ivr_play_say.c:1507 switch_play_and_get_digits() Calling more digits try 1
2008-11-12 22:48:40 [DEBUG] switch_ivr_play_say.c:1524 switch_play_and_get_digits() Checking regex [[1|2|3|4|5|6]] on [99]
2008-11-12 22:48:40 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1
2008-11-12 22:48:40 [DEBUG] switch_ivr_play_say.c:269 switch_ivr_phrase_macro() Handle play-file:[general/invalid_input.wav] (en:en)
2008-11-12 22:48:40 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated L16@8000hz 1 channels 30ms
2008-11-12 22:48:40 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/1001@192.168.1.101 (1001@192.168.1.101) [BREAK]
2008-11-12 22:48:42 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file
digit=99 reg =\d+
nil
store digit = 99 to username
exit ivr
start ivr

[gservat at gmail.com]

On Wed, Nov 12, 2008 at 4:56 AM, Juan Backson <juanbackson@gmail.com (juanbackson@gmail.com)> wrote:

[juanbackson at gmail.com]

Hi,

I have been testing this feature for the last two week. If it is a confirmed issue, then I guess probably I should reproduce this feture seperately using Lua.