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saigop at gmail.com
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 Posted: Thu Dec 04, 2008 8:05 am Post subject: [Freeswitch-users] Predictive Dialing |
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Hi,
I would like to have predictive dialing. In asterisk we used manager api and for outbound we use originate. The originate command will dial a number where asterisk answer the call and then we predict the answering machine with the silence file. Inspite of that human voice is detected and transferred to agents.
Like this how can we go ahead with Freeswitch? Any help would be appreciated.
--
Thank you with regards,
Gopal, |
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msc at freeswitch.org
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| Posted: Thu Dec 04, 2008 11:22 am Post subject: [Freeswitch-users] Predictive Dialing |
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Gopal,
FreeSWITCH does not have free amd but you can buy a license. Please
send a request to consulting@freeswitch.org. I have some experience
with running amd so I can assist with setup questions.
-Michael
Sent from my iPhone
On Dec 4, 2008, at 4:50 AM, "Gopalakrishnan A.N" <saigop@gmail.com>
wrote:
| Quote: | Hi,
I would like to have predictive dialing. In asterisk we used
manager api and for outbound we use originate. The originate command
will dial a number where asterisk answer the call and then we
predict the answering machine with the silence file. Inspite of that
human voice is detected and transferred to agents.
Like this how can we go ahead with Freeswitch? Any help would be
appreciated.
--
Thank you with regards,
Gopal,
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saigop at gmail.com
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| Posted: Fri Dec 05, 2008 6:26 am Post subject: [Freeswitch-users] Predictive Dialing |
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Hi Micheal,
Thanks for the reply! cant I try with tone detect?
Like dial a number in session and try to detect with tone detect and then bridge the call with some extension.
--
Thank you with regards,
Gopal, |
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mike at jerris.com
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| Posted: Fri Dec 05, 2008 9:51 am Post subject: [Freeswitch-users] Predictive Dialing |
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On Dec 5, 2008, at 6:23 AM, Gopalakrishnan A.N wrote:
| Quote: | Hi Micheal,
Thanks for the reply! cant I try with tone detect?
Like dial a number in session and try to detect with tone detect
and then bridge the call with some extension.
|
If you know the exact frequency of the tone you can, but I suspect you
do not.
Mike
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