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asteriskusers at dovid...
Guest
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 Posted: Wed Jan 02, 2008 9:05 pm Post subject: [asterisk-users] Recorded calls skipping |
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What are you using to record the call ? Are you using ztdummy (I am half
asleep so excuse the stupidity if I am way off target....)
----- Original Message -----
From: "Jay Moore" <jaymoore at accu-com.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Wednesday, December 12, 2007 4:10 PM
Subject: Re: [asterisk-users] Recorded calls skipping
| Quote: | Once again, my initial message goes ignored or unreceived. Let's try
this one more time, shall we? 
Jay Moore wrote:
| Quote: | Greetings, List.
I'm having a problem where my recorded calls are skipping every 4-5
seconds are so. I can hear the caller (or callee) just fine and then a
second or so of silence followed by the person talking again. I'm
saving my calls as .gsm files and it's worked fine for the past 11
months. I make sure I remove the recorded files from my Asterisk box
and put them onto our fileserver, so it's not an issue of disk space.
No other settings have been changed, so I'm not sure why my calls aren't
being recorded properly now.
Any thoughts?
Thanks in advance,
Jay
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stotaro at first-notif...
Guest
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| Posted: Wed Jan 02, 2008 9:18 pm Post subject: [asterisk-users] Recorded calls skipping |
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Jay Moore wrote:
| Quote: | Greetings, List.
I'm having a problem where my recorded calls are skipping every 4-5
seconds are so. I can hear the caller (or callee) just fine and then a
second or so of silence followed by the person talking again. I'm
saving my calls as .gsm files and it's worked fine for the past 11
months. I make sure I remove the recorded files from my Asterisk box
and put them onto our fileserver, so it's not an issue of disk space.
No other settings have been changed, so I'm not sure why my calls aren't
being recorded properly now.
Any thoughts?
Thanks in advance,
Jay
|
You do not mention call volumes or simultaneous calls being recorded.
If you are pushing around 70 or so simultaneous calls then you probably
have an I/O issue with your hard drive. Although, I received complaints
from the phone users about audio chopping before the recording were
affected. I assume you are using the monitor app?
Thanks,
Steve Totaro |
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jaymoore at accu-com.com
Guest
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| Posted: Thu Jan 03, 2008 9:13 am Post subject: [asterisk-users] Recorded calls skipping |
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Steve Totaro wrote:
| Quote: | Jay Moore wrote:
| Quote: | Greetings, List.
I'm having a problem where my recorded calls are skipping every 4-5
seconds are so. I can hear the caller (or callee) just fine and then a
second or so of silence followed by the person talking again. I'm
saving my calls as .gsm files and it's worked fine for the past 11
months. I make sure I remove the recorded files from my Asterisk box
and put them onto our fileserver, so it's not an issue of disk space.
No other settings have been changed, so I'm not sure why my calls aren't
being recorded properly now.
Any thoughts?
Thanks in advance,
Jay
|
You do not mention call volumes or simultaneous calls being recorded.
If you are pushing around 70 or so simultaneous calls then you probably
have an I/O issue with your hard drive. Although, I received complaints
from the phone users about audio chopping before the recording were
affected. I assume you are using the monitor app?
Thanks,
Steve Totaro
|
At absolute maximum, we're probably recording 7-8 simultaneous calls,
but most of the time it's 1-2. It's a newer rig, so I'm more inclined
to think it's software and not hardware. Unfortunately, it's an older
version of Asterisk, but I've had zero problems until the skipping
calls, and if it ain't broke, don't fix it, right?
I restarted Asterisk and it seems to have solved the problem -- for now
at least. I'm a rookie when it comes to Asterisk, any suggestions on
what to do to if it happens again?
Thanks,
Jay |
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stotaro at first-notif...
Guest
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| Posted: Thu Jan 03, 2008 12:22 pm Post subject: [asterisk-users] Recorded calls skipping |
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|
Jay Moore wrote:
| Quote: | Steve Totaro wrote:
| Quote: | Jay Moore wrote:
| Quote: | Greetings, List.
I'm having a problem where my recorded calls are skipping every 4-5
seconds are so. I can hear the caller (or callee) just fine and then a
second or so of silence followed by the person talking again. I'm
saving my calls as .gsm files and it's worked fine for the past 11
months. I make sure I remove the recorded files from my Asterisk box
and put them onto our fileserver, so it's not an issue of disk space.
No other settings have been changed, so I'm not sure why my calls aren't
being recorded properly now.
Any thoughts?
Thanks in advance,
Jay
|
You do not mention call volumes or simultaneous calls being recorded.
If you are pushing around 70 or so simultaneous calls then you probably
have an I/O issue with your hard drive. Although, I received complaints
from the phone users about audio chopping before the recording were
affected. I assume you are using the monitor app?
Thanks,
Steve Totaro
|
At absolute maximum, we're probably recording 7-8 simultaneous calls,
but most of the time it's 1-2. It's a newer rig, so I'm more inclined
to think it's software and not hardware. Unfortunately, it's an older
version of Asterisk, but I've had zero problems until the skipping
calls, and if it ain't broke, don't fix it, right?
I restarted Asterisk and it seems to have solved the problem -- for now
at least. I'm a rookie when it comes to Asterisk, any suggestions on
what to do to if it happens again?
Thanks,
Jay
|
How much uptime was on the server? If and when it happens again, run
top and look at CPU and memory usage. There have been buggy versions of
Asterisk with memory leaks and such. It could be some other app or the
OS as well. I would look at the version you are running and try to see
what the latter version's release notes said as far as bug fixes.
As you say, if it ain't broke, don't fix it. You may find a regular
reboot is acceptable "maintenance" and "it ain't broke". MRTG could be
helpful as well as a weekly cron reboot (or whatever interval you feel
comfortable with)
Thanks,
Steve Totaro |
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tzafrir.cohen at xorco...
Guest
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| Posted: Thu Jan 03, 2008 1:04 pm Post subject: [asterisk-users] Recorded calls skipping |
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On Thu, Jan 03, 2008 at 12:22:57PM -0500, Steve Totaro wrote:
| Quote: | How much uptime was on the server? If and when it happens again, run
top and look at CPU and memory usage.
|
Just the obvious comment here:
In top I see:
Mem: 483588k total, 475448k used, 8140k free, 64856k buffers
Swap: 977896k total, 247624k used, 730272k free, 124500k cached
whereas in the output of 'free' I see:
total used free shared buffers cached
Mem: 483588 475300 8288 0 64868 124504
-/+ buffers/cache: 285928 197660
Swap: 977896 247624 730272
So the "free" number in top is generally meaningless. Add to it the
size from "buffers" and "cached" to get a more realistic figure.
--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir |
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