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[asterisk-users] Lamps on Snom phones


 
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asterisk01 at in-put.de
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PostPosted: Wed Jan 02, 2008 8:54 am    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Hi,

Phil Knighton wrote:
Quote:
Been through lots of stuff in the forums, and as far as I can tell I
have got the hints setup correctly and everything *should* be working
fine. There must be something different within 1.4 that I'm missing?

I'm using hints on an asterisk 1.4.13 together with SNOM 300/360,
without a problem.
Which asterisk version are you using?
How did you configure the SNOMs and the hints in your dialplan?

Stefan
--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
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Beratung Support
Voice-over-IP-Loesungen
********************************************
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mjc at avtechpulse.com
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PostPosted: Wed Jan 02, 2008 9:39 am    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Phil Knighton wrote:
Quote:
Been through lots of stuff in the forums, and as far as I can tell I
have got the hints setup correctly and everything *should* be working
fine. There must be something different within 1.4 that I'm missing?

Yes, the "metermaid" format changed slightly. See the "Parking Lot
Status / Access from the Programmable Buttons / LEDs - Asterisk 1.4.x"
section of http://www.voip-info.org/wiki/view/Asterisk+phone+snom.

- Mike
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phil.knighton at mjog.com
Guest





PostPosted: Wed Jan 02, 2008 12:28 pm    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Thanks for your reply Stefan Smile

I'm using Asterisk 1.4.10 now, I was using 1.2.16. My config hasn't
changed between the two, both had the hints set in extensions.conf with
entries such as "exten => 510,hint,SIP/510".

Each of the Snom phones has function keys programmed with the relevant
phones to monitor, with a function key set to "Extension" ("Destination"
on older Snoms) and "<sip:510 at 10.0.0.30;user=phone>" - for example. The
keys will still call the programmed phone when pressed, but that is the
only time the lamp works - when physically pressed. If I dial 510
manually, the "510 function key" used to flash to show it was ringing.
This no longer happens.

This was all working fine on 1.2, but since moving to 1.4 all of the
lamps on all of the phones have stopped working!

I've tried the points mentioned in a previous answer with no luck, as
far as I can see form the examples in extension.conf (v1.4) I have
configured the hints correctly. I've also checked the sip.conf file, and
set the subscription settings as follows:

allowsubscribe=yes
subscribecontext=softoption-hints
notifyringing=yes
notifyhold=yes
limitonpeers=yes

What next?

Phil

-----Original Message-----
From: Stefan Guenther [mailto:asterisk01 at in-put.de]
Sent: 02 January 2008 13:55
To: asterisk-users at lists.digium.com
Cc: Phil Knighton
Subject: Re: Lamps on Snom phones

Hi,

Phil Knighton wrote:
Quote:
Been through lots of stuff in the forums, and as far as I can tell I
have got the hints setup correctly and everything *should* be working
fine. There must be something different within 1.4 that I'm missing?

I'm using hints on an asterisk 1.4.13 together with SNOM 300/360,
without a problem.
Which asterisk version are you using?
How did you configure the SNOMs and the hints in your dialplan?

Stefan
--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
Schulungen Installationen
Beratung Support
Voice-over-IP-Loesungen
********************************************
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michiel at vanbaak.info
Guest





PostPosted: Wed Jan 02, 2008 12:45 pm    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

On 17:28, Wed 02 Jan 08, Phil Knighton wrote:
Quote:
Thanks for your reply Stefan Smile

I'm using Asterisk 1.4.10 now, I was using 1.2.16. My config hasn't
changed between the two, both had the hints set in extensions.conf with
entries such as "exten => 510,hint,SIP/510".

Each of the Snom phones has function keys programmed with the relevant
phones to monitor, with a function key set to "Extension" ("Destination"
on older Snoms) and "<sip:510 at 10.0.0.30;user=phone>" - for example. The
keys will still call the programmed phone when pressed, but that is the
only time the lamp works - when physically pressed. If I dial 510
manually, the "510 function key" used to flash to show it was ringing.
This no longer happens.

This was all working fine on 1.2, but since moving to 1.4 all of the
lamps on all of the phones have stopped working!

I've tried the points mentioned in a previous answer with no luck, as
far as I can see form the examples in extension.conf (v1.4) I have
configured the hints correctly. I've also checked the sip.conf file, and
set the subscription settings as follows:

allowsubscribe=yes
subscribecontext=softoption-hints
notifyringing=yes
notifyhold=yes
limitonpeers=yes

What next?


I think the snom phones now have type 'asterisk BLF' as
type. Try that

--

Michiel van Baak
michiel at vanbaak.eu
http://michiel.vanbaak.eu
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x71C946BD

"Why is it drug addicts and computer afficionados are both called users?"
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jsmith at digium.com
Guest





PostPosted: Wed Jan 02, 2008 1:15 pm    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

On Wed, 2008-01-02 at 17:28 +0000, Phil Knighton wrote:
Quote:
I've tried the points mentioned in a previous answer with no luck, as
far as I can see form the examples in extension.conf (v1.4) I have
configured the hints correctly. I've also checked the sip.conf file, and
set the subscription settings as follows:

allowsubscribe=yes
subscribecontext=softoption-hints
notifyringing=yes
notifyhold=yes
limitonpeers=yes

What next?

Just a stab in the dark here, but do you have call-limit set in
sip.conf? As I understand things, it must be enabled in order for the
device state settings to work. (I tend to set call-limit=99.)

--
Jared Smith
Community Relations Manager
Digium, Inc.
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russell at lls.lls.com
Guest





PostPosted: Wed Jan 02, 2008 2:24 pm    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Quoth "Phil Knighton" <phil.knighton at mjog.com>
Quote:
I've just completed porting from Asterisk 1.2 to 1.4.

Anyway, one lingering issue is that the function key "lamps" on our Snom
phones have all stopped working!

I'm using Snom's with 1.4.X

The fkeys on the Snom's are set to Type "Extension" and the number is
"<sip:123 at 192.168.5.6>" (no quotes). This also means that you can press
"John's" button to ring his phone.

Works for me (ISTR the hints for sip phones are automagically generated
by Asterisk 1.4.X; check it with CLI> show hints).

I also use func_devstate module and Snom buttons to do things like light
up when a group is in night service.

I've a hint like so:

exten => 200,hint,Custom:nightservice200

in my dialplan and point a Snom button at <sip:200 at 192.168.5.6>. Then
in my dialplan that sets/clears nightservice I have the following:

exten => _*20*200.,n,Set(DEVSTATE(Custom:nightservice200)=INUSE)
and
exten => _*21*200.,n,Set(DEVSTATE(Custom:nightservice200)=NOT_INUSE)

Voila! The group gets put into night service and the corresponding
light on my Snom370 comes on.

HtH

--
Regards,
Russell
--------------------------------------------------------------------
| Russell Brown | MAIL: russell at lls.com PHONE: 01780 471800 |
| Lady Lodge Systems | WWW Work: http://www.lls.com |
| Peterborough, England | WWW Play: http://www.ruffle.me.uk |
--------------------------------------------------------------------
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asterisk01 at in-put.de
Guest





PostPosted: Thu Jan 03, 2008 7:20 am    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Phil Knighton schrieb:
Quote:
Thanks for your reply Stefan Smile

I'm using Asterisk 1.4.10 now, I was using 1.2.16. My config hasn't
changed between the two, both had the hints set in extensions.conf with
entries such as "exten => 510,hint,SIP/510".

Each of the Snom phones has function keys programmed with the relevant
phones to monitor, with a function key set to "Extension" ("Destination"
on older Snoms) and "<sip:510 at 10.0.0.30;user=phone>" - for example. The
keys will still call the programmed phone when pressed, but that is the
only time the lamp works - when physically pressed. If I dial 510
manually, the "510 function key" used to flash to show it was ringing.
This no longer happens.

This was all working fine on 1.2, but since moving to 1.4 all of the
lamps on all of the phones have stopped working!

I've tried the points mentioned in a previous answer with no luck, as
far as I can see form the examples in extension.conf (v1.4) I have
configured the hints correctly. I've also checked the sip.conf file, and
set the subscription settings as follows:

allowsubscribe=yes
subscribecontext=softoption-hints
notifyringing=yes
notifyhold=yes
limitonpeers=yes

What next?

well, what do the commands "core show hints" and "sip show
subscriptions" tell you?

Stefan

--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
Schulungen Installationen
Beratung Support
Voice-over-IP-Loesungen
********************************************
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phil.knighton at mjog.com
Guest





PostPosted: Thu Jan 03, 2008 8:35 am    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Sorry, should have put that in my reply.

"core show hints" shows me all the hints as I would expect to see them,
for example:

510 at softoption-hints : SIP/510 State:Idle
Watchers 6

and "core show subscriptions" also shows me all the subscriptions, again
as I would expect to see them (here you can see the subscription on MY
phone for 510):

10.0.0.77 phil 3c267009a12 510 at default Idle
dialog-info+xml <none>

As far as I can tell, Asterisk is setup as it should be but the Snoms
just don't pick anything up.

I've incorporated the kind responses from other list members, such as
setting call limits but to no avail! I've checked the function key
settings on the Snom, and adjusted it to match the suggestion from
another list member - nothing. Not one lamp on any of the phones will
work, and I'm completely baffled as to why.

-----Original Message-----
From: Stefan Guenther [mailto:asterisk01 at in-put.de]
Sent: 03 January 2008 12:21
To: Phil Knighton
Cc: asterisk-users at lists.digium.com
Subject: Re: Lamps on Snom phones

Phil Knighton schrieb:
Quote:
Thanks for your reply Stefan Smile

I'm using Asterisk 1.4.10 now, I was using 1.2.16. My config hasn't
changed between the two, both had the hints set in extensions.conf
with entries such as "exten => 510,hint,SIP/510".

Each of the Snom phones has function keys programmed with the relevant

Quote:
phones to monitor, with a function key set to "Extension"
("Destination"
Quote:
on older Snoms) and "<sip:510 at 10.0.0.30;user=phone>" - for example.
The keys will still call the programmed phone when pressed, but that
is the only time the lamp works - when physically pressed. If I dial
510 manually, the "510 function key" used to flash to show it was
ringing.
Quote:
This no longer happens.

This was all working fine on 1.2, but since moving to 1.4 all of the
lamps on all of the phones have stopped working!

I've tried the points mentioned in a previous answer with no luck, as
far as I can see form the examples in extension.conf (v1.4) I have
configured the hints correctly. I've also checked the sip.conf file,
and set the subscription settings as follows:

allowsubscribe=yes
subscribecontext=softoption-hints
notifyringing=yes
notifyhold=yes
limitonpeers=yes

What next?

well, what do the commands "core show hints" and "sip show
subscriptions" tell you?

Stefan

--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
Schulungen Installationen
Beratung Support
Voice-over-IP-Loesungen
********************************************
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asterisk01 at in-put.de
Guest





PostPosted: Thu Jan 03, 2008 11:27 am    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Hello Phil,

please check the following details in your asterisk configuration and on
your phones. These are the settings that work for me:

sip.conf
------------
[general]
limitonpeers=yes
allowsubscribe=yes
notifyringing=yes
notifyhold=yes
useclientcode=yes
canreinvite=yes

[user1]
secret=user1
host=dynamic
username=user1
callerid="user1 <97>"
dtmfmode=rfc2833
context=local
type=friend
callgroup=1
pickupgroup=1
qualify=yes
vmexten=80297
call-limit=20
subscribecontext=local

extensions.conf
--------------------
exten => 97,hint,SIP/user1
exten => 98,hint,SIP/smguenther

On the SNOM phones:

Support broken Registrar: ON
Use user:phone: OFF
Filter Packets from Registrar: OFF

Function Key P6:
ACTIVE / EXTENSION / <sip:98 at 192.168.0.101>

Hope that helps,

Stefan

--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
Schulungen Installationen
Beratung Support
Voice-over-IP-Loesungen
********************************************
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russell at lls.lls.com
Guest





PostPosted: Thu Jan 03, 2008 1:00 pm    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Quoth "Phil Knighton" <phil.knighton at mjog.com>
Quote:

I've incorporated the kind responses from other list members, such as
setting call limits but to no avail! I've checked the function key
settings on the Snom, and adjusted it to match the suggestion from
another list member - nothing. Not one lamp on any of the phones will
work, and I'm completely baffled as to why.

A wild stab in the dark.... what version of the Snom firmware are you
running? The lamps work for me on a Snom 370 running 7.1.28 and worked
on other 7.1.<last few releases but can't remember how far back>.

--
Regards,
Russell
--------------------------------------------------------------------
| Russell Brown | MAIL: russell at lls.com PHONE: 01780 471800 |
| Lady Lodge Systems | WWW Work: http://www.lls.com |
| Peterborough, England | WWW Play: http://www.ruffle.me.uk |
--------------------------------------------------------------------
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listbox at swaffordfam...
Guest





PostPosted: Thu Jan 03, 2008 2:09 pm    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Watch the "SIP Trace" page on the Snom.

1. When it boots, it should send out a Subscribe message.
2. When the other phone is getting a call, the Snom should receive a
"Notify" messages to tell the state.

This might be a little out of date, but the "main info" is there:

http://www.abptech.com/support/faqs/ | SP10

Regards,
Shanon


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Russell Brown
Sent: Thursday, January 03, 2008 12:01 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Lamps on Snom phones


Quoth "Phil Knighton" <phil.knighton at mjog.com>
Quote:

I've incorporated the kind responses from other list members, such as
setting call limits but to no avail! I've checked the function key
settings on the Snom, and adjusted it to match the suggestion from
another list member - nothing. Not one lamp on any of the phones will
work, and I'm completely baffled as to why.

A wild stab in the dark.... what version of the Snom firmware are you
running? The lamps work for me on a Snom 370 running 7.1.28 and worked
on other 7.1.<last few releases but can't remember how far back>.

--
Regards,
Russell
--------------------------------------------------------------------
| Russell Brown | MAIL: russell at lls.com PHONE: 01780 471800 |
| Lady Lodge Systems | WWW Work: http://www.lls.com |
| Peterborough, England | WWW Play: http://www.ruffle.me.uk |
--------------------------------------------------------------------

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phil.knighton at mjog.com
Guest





PostPosted: Tue Jan 08, 2008 12:25 pm    Post subject: [asterisk-users] Lamps on Snom phones Reply with quote

Sorry for slow response, been away.

Stefan, thankyou. I've made the changes you suggested to my sip.conf -
and all is back to normal.

Thanks to everyone else for your suggestions.

Phil

-----Original Message-----
From: Stefan Guenther [mailto:asterisk01 at in-put.de]
Sent: 03 January 2008 16:28
To: Phil Knighton
Cc: asterisk-users at lists.digium.com
Subject: Re: Re: Lamps on Snom phones

Hello Phil,

please check the following details in your asterisk configuration and on
your phones. These are the settings that work for me:

sip.conf
------------
[general]
limitonpeers=yes
allowsubscribe=yes
notifyringing=yes
notifyhold=yes
useclientcode=yes
canreinvite=yes

[user1]
secret=user1
host=dynamic
username=user1
callerid="user1 <97>"
dtmfmode=rfc2833
context=local
type=friend
callgroup=1
pickupgroup=1
qualify=yes
vmexten=80297
call-limit=20
subscribecontext=local

extensions.conf
--------------------
exten => 97,hint,SIP/user1
exten => 98,hint,SIP/smguenther

On the SNOM phones:

Support broken Registrar: ON
Use user:phone: OFF
Filter Packets from Registrar: OFF

Function Key P6:
ACTIVE / EXTENSION / <sip:98 at 192.168.0.101>

Hope that helps,

Stefan

--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
Schulungen Installationen
Beratung Support
Voice-over-IP-Loesungen
********************************************
Back to top
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