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anselm at hoffmeister-...
Guest
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 Posted: Sat Jan 05, 2008 6:05 am Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
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Am Samstag, den 05.01.2008, 06:40 -0400 schrieb William Herrera:
| Quote: | Hello to you all. Just got my first iP0020 phone and no matter what I
do to it when I try to call I get a busy signal even though Asterisk
and the phone web gui shows that the phone is ?registered?.
Has any body had any similar experience with this type of phone (or
nay phone)?
|
Hi William,
the busy signal can have several meanings:
- phone malconfigured
- number invalid
- number you called is unreachable
My first guess would be that your asterisk drops the phone into an empty
context (or similar) and such there are just no valid numbers to dial.
Logically a step for debugging would be to enter the asterisk console
asterisk -r
activate logging of as much info as necessary
set verbose 10
and try to call from the VoIP phones.
What does the asterisk console show?
BTW I saw hard phones that needed first dialing, then lifting the
cradle, and others that worked the other way around.
BR
Anselm |
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admin at tootai.net
Guest
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| Posted: Sat Jan 05, 2008 10:22 am Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
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|
William Herrera a ?crit :
Hi William
| Quote: | Just got my first iP0020 phone and no matter what I do to
it when I try to call I get a busy signal even though Asterisk and the phone
web gui shows that the phone is "registered".
Has any body had any similar experience with this type of phone (or nay
phone)?
|
We're using those phones since ages and they working well. Check that
you have date and time setted on the display and that the network icon
doesn't blink. Also increase debug level in Asterisk.
--
Daniel |
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william at lan-solutio...
Guest
|
| Posted: Sat Jan 05, 2008 10:54 am Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
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|
Sip show peers will show the phone connected.
The phone display shows connected with IP, date and time and ... network
Icon not blinking.
If I access the phone through the web gui it shows Registered Status = yes
If I dial that phone from another extension it will ring. When I pick it up
to talk it will go into a busy signal.
If I dial any external number from that phone the Asterisk console will not
even show any thing happening.
I don't know if maybe some can send me an example of how to configure the
parameters in this phone.
I have worked with Polycom and Grandstream (which is the one I presently
have in addition to the iP0020) and never had a problem configuring or using
the phone. For some reason I have not been able to use this new phone I got
yesterday.
WH
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Administrator
TOOTAI
Sent: Saturday, January 05, 2008 11:23 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
William Herrera a ?crit :
Hi William
| Quote: | Just got my first iP0020 phone and no matter what I do to
it when I try to call I get a busy signal even though Asterisk and the
|
phone
| Quote: | web gui shows that the phone is "registered".
Has any body had any similar experience with this type of phone (or nay
phone)?
|
We're using those phones since ages and they working well. Check that
you have date and time setted on the display and that the network icon
doesn't blink. Also increase debug level in Asterisk.
--
Daniel |
|
| Back to top |
|
|
admin at tootai.net
Guest
|
| Posted: Sat Jan 05, 2008 1:14 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
William Herrera a ?crit :
| Quote: | Sip show peers will show the phone connected.
|
Ok, but sip show peer <IP0020> does show good datas aso? Do you use dhcp
or fixed IP? Did you run with sip set debug peer <IP0020>? What version
of Asterisk?
Asterisk 1.2 asked the phone to have a fixed IP, with 1.4 it's not
needed anymore. Also try to put Account ID with same value as SIP ID
| Quote: | The phone display shows connected with IP, date and time and ... network
Icon not blinking.
|
Visible or not?
| Quote: | If I access the phone through the web gui it shows Registered Status = yes
If I dial that phone from another extension it will ring. When I pick it up
to talk it will go into a busy signal.
If I dial any external number from that phone the Asterisk console will not
even show any thing happening.
|
Even with debug? If so, you must have a network problem.
| Quote: | I don't know if maybe some can send me an example of how to configure the
parameters in this phone.
|
Same that Budgetone BT102
[...]
--
Daniel |
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|
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william at lan-solutio...
Guest
|
| Posted: Sat Jan 05, 2008 1:59 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
The ting of it is
there is no log.
When I use this phone the console will not blink, no action, no reaction, no
output, nada, zip, nothing.
When I use the other phone that I have here configure as ext. 200 (a
Grandstream) then everything works fine and I do have console but when I use
this one (ext. 201 iP0020) nothing happens at the console and all I get is a
busy signal at the phone end.
WH
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rob Hillis
Sent: Saturday, January 05, 2008 2:36 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
If you post console logs as suggested, someone might be able to offer
further suggestions.
William Herrera wrote:
Sip show peers will show the phone connected.
The phone display shows connected with IP, date and time and ... network
Icon not blinking.
If I access the phone through the web gui it shows Registered Status = yes
If I dial that phone from another extension it will ring. When I pick it up
to talk it will go into a busy signal.
If I dial any external number from that phone the Asterisk console will not
even show any thing happening.
I don't know if maybe some can send me an example of how to configure the
parameters in this phone.
I have worked with Polycom and Grandstream (which is the one I presently
have in addition to the iP0020) and never had a problem configuring or using
the phone. For some reason I have not been able to use this new phone I got
yesterday.
WH
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Administrator
TOOTAI
Sent: Saturday, January 05, 2008 11:23 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
William Herrera a ?crit :
Hello to you all.
Hi William
Just got my first iP0020 phone and no matter what I do to
it when I try to call I get a busy signal even though Asterisk and the
phone
web gui shows that the phone is "registered".
Has any body had any similar experience with this type of phone (or nay
phone)?
We're using those phones since ages and they working well. Check that
you have date and time setted on the display and that the network icon
doesn't blink. Also increase debug level in Asterisk.
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
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william at lan-solutio...
Guest
|
| Posted: Sat Jan 05, 2008 2:04 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
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|
Ok, here is the long version.
At home, I have an Asterisk (linux server) running version 1.4.15 (managed
by freePBX v2.3.1).
I have one ext.# 200 configured (Grandstream 2000) and it has been working
fine.
I received yesterday a new phone, the iP0020 and configured it as ext. 201.
This is the phone that even though it shows registered in the phone web ugi
and at the Asterisk end .. all I get is a busy signal. Asterisk console will
not move when I use it, is like Asterisk and the phone are not talking to
each other but ... Asterisk console does show peers and it show both phones
registered and connected.
WH
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Administrator
TOOTAI
Sent: Saturday, January 05, 2008 2:15 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
William Herrera a ?crit :
| Quote: | Sip show peers will show the phone connected.
|
Ok, but sip show peer <IP0020> does show good datas aso? Do you use dhcp
or fixed IP? Did you run with sip set debug peer <IP0020>? What version
of Asterisk?
Asterisk 1.2 asked the phone to have a fixed IP, with 1.4 it's not
needed anymore. Also try to put Account ID with same value as SIP ID
| Quote: | The phone display shows connected with IP, date and time and ... network
Icon not blinking.
|
Visible or not?
| Quote: | If I access the phone through the web gui it shows Registered Status = yes
If I dial that phone from another extension it will ring. When I pick it
|
up
| Quote: | to talk it will go into a busy signal.
If I dial any external number from that phone the Asterisk console will
|
not
| Quote: | even show any thing happening.
|
Even with debug? If so, you must have a network problem.
| Quote: | I don't know if maybe some can send me an example of how to configure the
parameters in this phone.
|
Same that Budgetone BT102
[...]
--
Daniel
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com |
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rob at hillis.dyndns.org
Guest
|
| Posted: Sat Jan 05, 2008 2:53 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
Then your phone is either not registering with the Asterisk server
you're logged on to, or you haven't set the verbose level to higher than 3.
William Herrera wrote:
| Quote: |
The ting of it is ? there is no log.
When I use this phone the console will not blink, no action, no
reaction, no output, nada, zip, nothing.
When I use the other phone that I have here configure as ext. 200 (a
Grandstream) then everything works fine and I do have console but when
I use this one (ext. 201 iP0020) nothing happens at the console and
all I get is a busy signal at the phone end.
WH
*From:* asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of *Rob Hillis
*Sent:* Saturday, January 05, 2008 2:36 PM
*To:* Asterisk Users Mailing List - Non-Commercial Discussion
*Subject:* Re: [asterisk-users] iP0020 Phone busy signal all the time.
If you post console logs as suggested, someone might be able to offer
further suggestions.
William Herrera wrote:
Sip show peers will show the phone connected.
The phone display shows connected with IP, date and time and ... network
Icon not blinking.
If I access the phone through the web gui it shows Registered Status = yes
If I dial that phone from another extension it will ring. When I pick it up
to talk it will go into a busy signal.
If I dial any external number from that phone the Asterisk console will not
even show any thing happening.
I don't know if maybe some can send me an example of how to configure the
parameters in this phone.
I have worked with Polycom and Grandstream (which is the one I presently
have in addition to the iP0020) and never had a problem configuring or using
the phone. For some reason I have not been able to use this new phone I got
yesterday.
WH
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com <mailto:asterisk-users-bounces at lists.digium.com>
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Administrator
TOOTAI
Sent: Saturday, January 05, 2008 11:23 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
William Herrera a ?crit :
Hello to you all.
Hi William
Just got my first iP0020 phone and no matter what I do to
it when I try to call I get a busy signal even though Asterisk and the
phone
web gui shows that the phone is "registered".
Has any body had any similar experience with this type of phone (or nay
phone)?
We're using those phones since ages and they working well. Check that
you have date and time setted on the display and that the network icon
doesn't blink. Also increase debug level in Asterisk.
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
------------------------------------------------------------------------
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
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william at lan-solutio...
Guest
|
| Posted: Sat Jan 05, 2008 5:58 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
Fixed the problem every one!
David Lear gave me the suggestion that it might be the code the telephone was trying to use in relation with codes allow by the system. He was right. I have changed the voice code and wala ? it is working.
Thank you sooooooooooooooooo much for all your inputs?. It really really helped!
WH
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rob Hillis
Sent: Saturday, January 05, 2008 3:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
Then your phone is either not registering with the Asterisk server you're logged on to, or you haven't set the verbose level to higher than 3.
William Herrera wrote:
The ting of it is ? there is no log.
When I use this phone the console will not blink, no action, no reaction, no output, nada, zip, nothing.
When I use the other phone that I have here configure as ext. 200 (a Grandstream) then everything works fine and I do have console but when I use this one (ext. 201 iP0020) nothing happens at the console and all I get is a busy signal at the phone end.
WH
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rob Hillis
Sent: Saturday, January 05, 2008 2:36 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
If you post console logs as suggested, someone might be able to offer further suggestions.
William Herrera wrote:
Sip show peers will show the phone connected.
The phone display shows connected with IP, date and time and ... network
Icon not blinking.
If I access the phone through the web gui it shows Registered Status = yes
If I dial that phone from another extension it will ring. When I pick it up
to talk it will go into a busy signal.
If I dial any external number from that phone the Asterisk console will not
even show any thing happening.
I don't know if maybe some can send me an example of how to configure the
parameters in this phone.
I have worked with Polycom and Grandstream (which is the one I presently
have in addition to the iP0020) and never had a problem configuring or using
the phone. For some reason I have not been able to use this new phone I got
yesterday.
WH
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Administrator
TOOTAI
Sent: Saturday, January 05, 2008 11:23 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
William Herrera a ?crit :
Hello to you all.
Hi William
Just got my first iP0020 phone and no matter what I do to
it when I try to call I get a busy signal even though Asterisk and the
phone
web gui shows that the phone is "registered".
Has any body had any similar experience with this type of phone (or nay
phone)?
We're using those phones since ages and they working well. Check that
you have date and time setted on the display and that the network icon
doesn't blink. Also increase debug level in Asterisk.
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
_____
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
-------------- next part --------------
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timlegge at gmail.com
Guest
|
| Posted: Sat Jan 05, 2008 7:52 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
On Jan 5, 2008 6:58 PM, William Herrera <william at lan-solutions.net> wrote:
| Quote: | Fixed the problem every one!
David Lear gave me the suggestion that it might be the code the telephone
was trying to use in relation with codes allow by the system. He was right.
I have changed the voice code and wala ? it is working.
|
Hi
Did you get the phone from TigerNetcom? I have an IP0021 (IAX2) and
noticed that it seems to have the non north american outgoing ring
(shrill long tones separated by silence). It took a while before I
realized that it was a ring and not a problem.
I believe I also changed the sound of the dial tone with a setting. I
asked about a firmware update but was told I did not need one 
Tim |
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|
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william at lan-solutio...
Guest
|
| Posted: Sat Jan 05, 2008 8:28 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
Yes I did ...
The real problem I am having with it is voicecode.
The phone claims to support several codes but in reality it does not give
any trouble when using iLBC. It will give you trouble with configuring with
alaw or ulaw...
WH
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Timothy Legge
Sent: Saturday, January 05, 2008 8:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
On Jan 5, 2008 6:58 PM, William Herrera <william at lan-solutions.net> wrote:
| Quote: | Fixed the problem every one!
David Lear gave me the suggestion that it might be the code the telephone
was trying to use in relation with codes allow by the system. He was
|
right.
| Quote: | I have changed the voice code and wala . it is working.
|
Hi
Did you get the phone from TigerNetcom? I have an IP0021 (IAX2) and
noticed that it seems to have the non north american outgoing ring
(shrill long tones separated by silence). It took a while before I
realized that it was a ring and not a problem.
I believe I also changed the sound of the dial tone with a setting. I
asked about a firmware update but was told I did not need one
Tim
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com |
|
| Back to top |
|
|
timlegge at gmail.com
Guest
|
| Posted: Sat Jan 05, 2008 9:42 pm Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
ulaw seems to work fine on my ip0021...
On Jan 5, 2008 9:28 PM, William Herrera <william at lan-solutions.net> wrote:
| Quote: | Yes I did ...
The real problem I am having with it is voicecode.
The phone claims to support several codes but in reality it does not give
any trouble when using iLBC. It will give you trouble with configuring with
alaw or ulaw...
WH
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Timothy Legge
Sent: Saturday, January 05, 2008 8:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] iP0020 Phone busy signal all the time.
On Jan 5, 2008 6:58 PM, William Herrera <william at lan-solutions.net> wrote:
| Quote: | Fixed the problem every one!
David Lear gave me the suggestion that it might be the code the telephone
was trying to use in relation with codes allow by the system. He was
|
right.
| Quote: | I have changed the voice code and wala . it is working.
|
Hi
Did you get the phone from TigerNetcom? I have an IP0021 (IAX2) and
noticed that it seems to have the non north american outgoing ring
(shrill long tones separated by silence). It took a while before I
realized that it was a ring and not a problem.
I believe I also changed the sound of the dial tone with a setting. I
asked about a firmware update but was told I did not need one
Tim
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 2759 (20080101) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
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admin at tootai.net
Guest
|
| Posted: Sun Jan 06, 2008 8:38 am Post subject: [asterisk-users] iP0020 Phone busy signal all the time. |
|
|
William Herrera a ?crit :
| Quote: | Yes I did ...
The real problem I am having with it is voicecode.
The phone claims to support several codes but in reality it does not give
any trouble when using iLBC. It will give you trouble with configuring with
alaw or ulaw...
|
Hmm,
we're using them with ulaw, alaw, g726 and g729 without any problem.
--
Daniel |
|
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