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pdhales at optusnet.co...
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 Posted: Sun Jan 20, 2008 11:47 pm Post subject: [asterisk-users] Large issue - having trouble diagnosing. |
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Generally, E1 is pretty rock solid so my guess is more inside the
network.
We found an issue at a site a while ago which was pretty bad (calls
cutting off randomly) and we fixed it by disconnecting the voice and
data networks. We could have troubleshot it properly, but fitting an
extra network card in the server was cheaper and faster.
Is there anything ugly in the logs? If not, you could look at turning o
debugging in logger.conf.
later,
PaulH
On Mon, 2008-01-21 at 15:04 +1100, Cameron Hissey wrote:
| Quote: | Hello,
I am having a lot of trouble with my deployment of Asterisk. I am
running the PBX-In-a-flash turnkey of Asterisk and ever since
deployment I have had many different problems. I have managed to get
all issues sorted out as I go along, until this one that randomly
began last week.
We are using Grandstream GXP 2000 Handsets in the office, and at
TE110P card to interface to our ISDN OnRamp10 connection (10 Channels
of PRI).
The problem arising seems to happen roughly 4minutes into a call.
Basically all of a sudden the caller just starts to no longer be
understood (sounds like morse code, only milliseconds of voice packets
getting through in either direction). naturally this could be a number
of non-asterisk related things such as a carrier fault, bad network
wiring (even more possible as we are using PoE), even badly configured
QoS. However things being as they are my boss has taken it upon
himself to absolve himself of any possible blame for any system that
he manages (everything but the asterisk box) and lumped it all on me
in such a way that its basically my job if i cannot get this working.
With all of this, i need to do everything i can to rule out the
Asterisk box, so i can go back to him with confidence and clear
asterisk of any wrongdoing.
Has anyone here ever heard of this sort of problem, and if so did you
find a solution? If not, what steps would you recommend i take to
diagnose the issue and rectify it as quickly as possible?
Thankyou very much,
Cameron Hissey
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shmaltz at gmail.com
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| Posted: Mon Jan 21, 2008 3:34 pm Post subject: [asterisk-users] Large issue - having trouble diagnosing. |
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Try other phones, the Grandstreams have a history of issues.
On Jan 20, 2008 11:04 PM, Cameron Hissey <camhissey at gmail.com> wrote:
| Quote: | Hello,
I am having a lot of trouble with my deployment of Asterisk. I am running
the PBX-In-a-flash turnkey of Asterisk and ever since deployment I have had
many different problems. I have managed to get all issues sorted out as I go
along, until this one that randomly began last week.
We are using Grandstream GXP 2000 Handsets in the office, and at TE110P card
to interface to our ISDN OnRamp10 connection (10 Channels of PRI).
The problem arising seems to happen roughly 4minutes into a call. Basically
all of a sudden the caller just starts to no longer be understood (sounds
like morse code, only milliseconds of voice packets getting through in
either direction). naturally this could be a number of non-asterisk related
things such as a carrier fault, bad network wiring (even more possible as we
are using PoE), even badly configured QoS. However things being as they are
my boss has taken it upon himself to absolve himself of any possible blame
for any system that he manages (everything but the asterisk box) and lumped
it all on me in such a way that its basically my job if i cannot get this
working. With all of this, i need to do everything i can to rule out the
Asterisk box, so i can go back to him with confidence and clear asterisk of
any wrongdoing.
Has anyone here ever heard of this sort of problem, and if so did you find a
solution? If not, what steps would you recommend i take to diagnose the
issue and rectify it as quickly as possible?
Thankyou very much,
Cameron Hissey
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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camhissey at gmail.com
Guest
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| Posted: Mon Jan 21, 2008 4:53 pm Post subject: [asterisk-users] Large issue - having trouble diagnosing. |
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How do i check for collisions on the ethernet cards?
I'll run a cable direct to the main office phone (that i use) today and try
that out
as for the last two (sarcasm and try different to Grandstream phones), the
only reason i didnt immediately blame the grandstreams, the ISDN card or the
distro is it has worked for so long without this problem. the problem seems
only to have started since new cabling, PoE and new ISDN modem were added.
the distro, and the card were all working fine previously...
Please keep the suggestions coming, and thankyou to all that have offered
support so far...
Btw i would like to be able to run things in a debug sort of mode - how do i
go about enabling detailed logs?
Sincerely,
Cameron Hissey
On Jan 22, 2008 7:34 AM, C F <shmaltz at gmail.com> wrote:
| Quote: | Try other phones, the Grandstreams have a history of issues.
On Jan 20, 2008 11:04 PM, Cameron Hissey <camhissey at gmail.com> wrote:
| Quote: | Hello,
I am having a lot of trouble with my deployment of Asterisk. I am
|
running
| Quote: | the PBX-In-a-flash turnkey of Asterisk and ever since deployment I have
|
had
| Quote: | many different problems. I have managed to get all issues sorted out as
|
I go
| Quote: | along, until this one that randomly began last week.
We are using Grandstream GXP 2000 Handsets in the office, and at TE110P
|
card
| Quote: | to interface to our ISDN OnRamp10 connection (10 Channels of PRI).
The problem arising seems to happen roughly 4minutes into a call.
|
Basically
| Quote: | all of a sudden the caller just starts to no longer be understood
|
(sounds
| Quote: | like morse code, only milliseconds of voice packets getting through in
either direction). naturally this could be a number of non-asterisk
|
related
| Quote: | things such as a carrier fault, bad network wiring (even more possible
|
as we
| Quote: | are using PoE), even badly configured QoS. However things being as they
|
are
| Quote: | my boss has taken it upon himself to absolve himself of any possible
|
blame
| Quote: | for any system that he manages (everything but the asterisk box) and
|
lumped
| Quote: | it all on me in such a way that its basically my job if i cannot get
|
this
| Quote: | working. With all of this, i need to do everything i can to rule out the
Asterisk box, so i can go back to him with confidence and clear asterisk
|
of
| Quote: | any wrongdoing.
Has anyone here ever heard of this sort of problem, and if so did you
|
find a
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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