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matt at venturevoip.com
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 Posted: Wed Jan 23, 2008 4:04 pm Post subject: [asterisk-users] Snom 320 Lost Settings |
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hi,
Has anyone ever seen an Snom320 lose settings?
It's been working fine for months and then I got a call this morning
saying that it was asking for country, timezone etc.
I logged in remotely, and it had lost the server address, username,
password, mailbox and ringtone.
- --
Kind Regards,
Matt Riddell
Director
_______________________________________________
http://www.venturevoip.com (Great new VoIP end to end solution)
http://www.venturevoip.com/news.php (Daily Asterisk News - html)
http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
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mcdent at gmail.com
Guest
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| Posted: Wed Jan 23, 2008 4:15 pm Post subject: [asterisk-users] Snom 320 Lost Settings |
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On 23/01/2008, Matt Riddell <matt at venturevoip.com> wrote:
| Quote: | -----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hi,
Has anyone ever seen an Snom320 lose settings?
It's been working fine for months and then I got a call this morning
saying that it was asking for country, timezone etc.
I logged in remotely, and it had lost the server address, username,
password, mailbox and ringtone.
- --
Kind Regards,
Matt Riddell
Director
|
Yeah I had exactly the same thing. I reported it to Snom and they
suggested a procedure for upgrading the firmware, however I have not
had chance to do it yet.
Mike
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michiel at vanbaak.info
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| Posted: Wed Jan 23, 2008 4:32 pm Post subject: [asterisk-users] Snom 320 Lost Settings |
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On 10:04, Thu 24 Jan 08, Matt Riddell wrote:
| Quote: | -----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hi,
Has anyone ever seen an Snom320 lose settings?
It's been working fine for months and then I got a call this morning
saying that it was asking for country, timezone etc.
I logged in remotely, and it had lost the server address, username,
password, mailbox and ringtone.
|
Yup, we have this on some customers from time to time as
well.
Snom told us the new firmware will fix this but it wont.
We sent printed instructions to our customer and they
reconfigure the phone once it happens. Very lame.
We switched to cisco and aastra phones because this and some
other trouble that was discussed earlier this week.
--
Michiel van Baak
michiel at vanbaak.eu
http://michiel.vanbaak.eu
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x71C946BD
"Why is it drug addicts and computer afficionados are both called users?" |
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lathama at lathama.com
Guest
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| Posted: Wed Jan 23, 2008 4:41 pm Post subject: [asterisk-users] Snom 320 Lost Settings |
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keep in mind that administrative reset is just a few key presses, a
bored kid or employee can also cause this..
On Jan 23, 2008 4:04 PM, Matt Riddell <matt at venturevoip.com> wrote:
| Quote: | -----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hi,
Has anyone ever seen an Snom320 lose settings?
It's been working fine for months and then I got a call this morning
saying that it was asking for country, timezone etc.
I logged in remotely, and it had lost the server address, username,
password, mailbox and ringtone.
- --
Kind Regards,
Matt Riddell
Director
_______________________________________________
http://www.venturevoip.com (Great new VoIP end to end solution)
http://www.venturevoip.com/news.php (Daily Asterisk News - html)
http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
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Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org
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=tpnK
-----END PGP SIGNATURE-----
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--
/*
Andrew Latham
LATHAMA (lay-th-ham-eh)
lathama at lathama.com
lathama at gmail.com
TuxTone Inc.
http://www.TuxTone.com
*/ |
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andrea at gedameurope.com
Guest
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| Posted: Thu Jan 24, 2008 8:26 am Post subject: [asterisk-users] Snom 320 Lost Settings |
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yes i see
you have to enable in ADVANCED SETTING
Challenge Response on Phone: = OFF
Regards
/a
Matt Riddell ha scritto:
| Quote: | -----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hi,
Has anyone ever seen an Snom320 lose settings?
It's been working fine for months and then I got a call this morning
saying that it was asking for country, timezone etc.
I logged in remotely, and it had lost the server address, username,
password, mailbox and ringtone.
- --
Kind Regards,
Matt Riddell
Director
_______________________________________________
http://www.venturevoip.com (Great new VoIP end to end solution)
http://www.venturevoip.com/news.php (Daily Asterisk News - html)
http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
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Version: GnuPG v1.4.7 (MingW32)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org
iD8DBQFHl6vCDQNt8rg0Kp4RAospAJ9DUNge64n7u3RkQWsodHgdOS/higCgwNFy
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=tpnK
-----END PGP SIGNATURE-----
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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matt at venturevoip.com
Guest
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| Posted: Thu Jan 24, 2008 4:12 pm Post subject: [asterisk-users] Snom 320 Lost Settings |
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Andrea Cristofanini wrote:
| Quote: | yes i see
you have to enable in ADVANCED SETTING
Challenge Response on Phone: = OFF
Regards
|
Sweet as, cheers man.
- --
Kind Regards,
Matt Riddell
Director
_______________________________________________
http://www.venturevoip.com (Great new VoIP end to end solution)
http://www.venturevoip.com/news.php (Daily Asterisk News - html)
http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
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