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ldardini at gmail.com
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 Posted: Fri Nov 29, 2013 12:36 pm Post subject: [asterisk-users] Answering agent |
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Hello friends,when a call arrives in the queue, a CDR record is created, but there is no info about which agent has picked up the call. I can find that info only in queue_log.
Is there a way to have that info in the CDR or maybe in a variable in the "h" context, when the call is ended?
Leandro |
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tjrlist at live.com
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| Posted: Fri Nov 29, 2013 12:55 pm Post subject: [asterisk-users] Answering agent |
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I do this by writing custom CDR. I write the agents extension write into the CDR records. This makes is easy to just parse through the CDR and get all the info you need about the call.
Google something like "asterisk custom CDR"
| Quote: | On Nov 29, 2013, at 11:36 AM, "Leandro Dardini" <ldardini@gmail.com> wrote:
Hello friends,
when a call arrives in the queue, a CDR record is created, but there is no info about which agent has picked up the call. I can find that info only in queue_log.
Is there a way to have that info in the CDR or maybe in a variable in the "h" context, when the call is ended?
Leandro
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gopalakrishnan.an at g...
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| Posted: Sat Nov 30, 2013 3:26 am Post subject: [asterisk-users] Answering agent |
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Alao enable cel table that will have all the information On 29 Nov 2013 23:25, "Todd R." <tjrlist@live.com (tjrlist@live.com)> wrote: | Quote: | I do this by writing custom CDR. I write the agents extension write into the CDR records. This makes is easy to just parse through the CDR and get all the info you need about the call.
Google something like "asterisk custom CDR"
| Quote: | On Nov 29, 2013, at 11:36 AM, "Leandro Dardini" <ldardini@gmail.com (ldardini@gmail.com)> wrote:
Hello friends,
when a call arrives in the queue, a CDR record is created, but there is no info about which agent has picked up the call. I can find that info only in queue_log.
Is there a way to have that info in the CDR or maybe in a variable in the "h" context, when the call is ended?
Leandro
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
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_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
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amertel at pipeline.com
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| Posted: Sun Dec 01, 2013 10:55 pm Post subject: [asterisk-users] Answering agent |
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Sent from my Verizon Wireless 4G LTE DROID
Gopalakrishnan N <gopalakrishnan.an@gmail.com> wrote:
Alao enable cel table that will have all the information On 29 Nov 2013 23:25, "Todd R." <tjrlist@live.com (tjrlist@live.com)> wrote: | Quote: | I do this by writing custom CDR. I write the agents extension write into the CDR records. This makes is easy to just parse through the CDR and get all the info you need about the call.
Google something like "asterisk custom CDR"
| Quote: | On Nov 29, 2013, at 11:36 AM, "Leandro Dardini" <ldardini@gmail.com (ldardini@gmail.com)> wrote:
Hello friends,
when a call arrives in the queue, a CDR record is created, but there is no info about which agent has picked up the call. I can find that info only in queue_log.
Is there a way to have that info in the CDR or maybe in a variable in the "h" context, when the call is ended?
Leandro
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
       http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
 http://lists.digium.com/mailman/listinfo/asterisk-users
|
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_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
        http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users
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