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jwinius at umrk.to
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 Posted: Mon Feb 11, 2008 2:22 pm Post subject: [asterisk-users] Automon reliability issue |
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Hi list,
Can someone please explain how to get one touch recording (automon) to
work reliably? I'm using Asterisk 1.4.14 on a Debian etch system. My
current configuration includes the following settings:
In /etc/asterisk/sip.conf:
[2000]
; Siemens Gigaset S675 IP wireless SIP phone.
type=friend
secret=1234
context=phones-j
dtmfmode=rfc2833
qualify=yes
host=dynamic
[3000]
; Siemens Gigaset E455 wireless analog phone
; attached to Linksys PAP2T SIP adapter.
type=friend
secret=4321
context=phones-j
dtmfmode=rfc2833
qualify=yes
host=dynamic
In /etc/asterisk/features.conf:
[featuremap]
automon => *1
In /etc/asterisk/extensions.conf:
[phones-j]
exten => 2000,1,Dial(SIP/2000,,wW)
exten => 3000,1,Dial(SIP/3000,,wW)
When I make or receive a call with either of these extensions, it's
possible to start and stop recording by pressing "*1". However, this
only works if I press the two keys in quick succession; if I'm not
fast enough, all I see is lots of the following console output:
-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270
-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270
-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270
-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270
In other words, unless I'm also monitoring the console, I can never be
sure that Asterisk has actually started or stopped recording a call
after I press these keys. Frequently, I first have to make several
attempts.
Is there some way to get automon to work reliably, or is the Monitor()
function the only thing we can really count on to record calls?
Thanks,
Jaap |
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drew at oanda.com
Guest
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| Posted: Mon Feb 11, 2008 2:53 pm Post subject: [asterisk-users] Automon reliability issue |
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Jaap Winius wrote:
| Quote: | Hi list,
Can someone please explain how to get one touch recording (automon) to
work reliably? I'm using Asterisk 1.4.14 on a Debian etch system. My
|
We made this function reliable by including the word "quickly" in our
instructions for pressing the keycode to start the recording. (Asterisk
1.2.24 on Debian Etch)
Although a private confirmation beep to the initiator of the recording
would be handy, this is the way things have to be in order to use the
features.conf codes and still allow the use of * and # when calling
outside IVR and voicemail systems. eg. "Enter your password followed by
the pound key..."
regards,
Drew
--
Drew Gibson
Systems Administrator
OANDA Corporation
www.oanda.com |
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support at drdos.info
Guest
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| Posted: Mon Feb 11, 2008 3:26 pm Post subject: [asterisk-users] Automon reliability issue |
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Jaap Winius wrote:
| Quote: | only works if I press the two keys in quick succession; if I'm not
fast enough, all I see is lots of the following console output:
|
featuredigittimeout = 500 ; Max time (ms) between digits for
; feature activation (default is 500 ms)
| Quote: | In other words, unless I'm also monitoring the console, I can never be
sure that Asterisk has actually started or stopped recording a call
|
courtesytone = local/stutter ; Sound file to play to the parked caller
; when someone dials a parked call
; or the Touch Monitor is
Activated/Deactivated.
Doug
--
Ben Franklin quote:
"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety." |
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jwinius at umrk.to
Guest
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| Posted: Mon Feb 11, 2008 3:46 pm Post subject: [asterisk-users] Automon reliability issue |
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Quoting Drew Gibson <drew at oanda.com>:
| Quote: | We made this function reliable by including the word "quickly" in our
instructions for pressing the keycode to start the recording. ...
|
Indeed, but somehow I don't think my users will be satisfied with that.
| Quote: | Although a private confirmation beep to the initiator of the recording
would be handy, this is the way things have to be in order to use the
features.conf codes and still allow the use of * and # when calling
outside IVR and voicemail systems. eg. "Enter your password followed by
the pound key..."
|
Understandable. A confirmation beep would therefore be an acceptable
solution, not to mention a significant improvement for automon. Is
there an easy way to achieve this with Asterisk v1.4.14, or will it
perhaps appear in a future version?
Thanks,
Jaap |
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jwinius at umrk.to
Guest
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| Posted: Mon Feb 11, 2008 8:26 pm Post subject: [asterisk-users] Automon reliability issue |
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Quoting Doug Lytle <support at drdos.info>:
| Quote: | featuredigittimeout = 500 ; Max time (ms) between digits for
; feature activation (default is 500 ms)
courtesytone = local/stutter ; Sound file to play to the parked caller
; when someone dials a parked call
; or the Touch Monitor is
; Activated/Deactivated.
|
Excellent! I set the latter to "courtesytone = beep" and now I've got
something that's pretty close to ideal. The only way I think this
could be improved is if there were different sounds for activation and
deactivation. However, this is definitely good enough for now.
Thanks, Doug!
Cheers,
Jaap |
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