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matthew at matthew.at
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 Posted: Thu Jan 15, 2009 2:39 pm Post subject: [Freeswitch-users] Freeswitch crashed !!! |
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Daniel-Constantin Mierla wrote:
| Quote: | On 01/13/2009 04:00 PM, Anthony Minessale wrote:
| Quote: | So I can supply you with 250 thousand lines of C code that make your
application possible.
but you are not willing to show me the silly js code that may be the
cause of your crash?
What security purposes are you kidding?
|
I just need to salute this! I get same silly reasons day by day,
everyone wants their issues fixed in no time without proper (any)
feedback. Maybe we should collect and build a top of such reasons...
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Just set the bug to UTR and move on. No reason to berate the person who
won't supply the script required to reproduce the problem... it just
won't get fixed without both a way to reproduce and a developer who
cares to dig into finding it.
Could you imagine a large software company saying anything other than
"you have not supplied enough information for us to reproduce this bug"?
Between the time wasted writing a longer response, and the image it
creates for clueless users/customers of the developers and the support
process, it just isn't worth it.
Matthew Kaufman
_______________________________________________
Freeswitch-users mailing list
Freeswitch-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org |
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anthony.minessale at g...
Guest
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| Posted: Thu Jan 15, 2009 3:17 pm Post subject: [Freeswitch-users] Freeswitch crashed !!! |
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Matthew,
I am not berating him, I am trying to convince him to give me the script that causes his crash.
It seems ridiculous to me that he should be worried about what I will do with his js code when I am clearly
only interested in finding out what causes his issue. And there is irony for him to think that
I can write FS itself in C then need his js code for anything i want to accomplish.
He can easily remove any sensitive information from the script before supplying it.
Why exactly are you so abrasive in our community. We just spent like 3 days trying to help you
with an issue didn't we? And it was not even a problem in FS itself.
Also, why are you comparing us to a company we are not a company we are an open source project and everything is free, what exactly are you expecting?
We all spend most of our day helping people here including you on multiple occasions and you seem to repeatedly criticize us for who knows why.
I am not mad about your comment I just don't get it.
On Thu, Jan 15, 2009 at 1:39 PM, Matthew Kaufman <matthew@matthew.at (matthew@matthew.at)> wrote:
| Quote: | Daniel-Constantin Mierla wrote:
| Quote: | On 01/13/2009 04:00 PM, Anthony Minessale wrote:
| Quote: | So I can supply you with 250 thousand lines of C code that make your
application possible.
but you are not willing to show me the silly js code that may be the
cause of your crash?
What security purposes are you kidding?
|
I just need to salute this! I get same silly reasons day by day,
everyone wants their issues fixed in no time without proper (any)
feedback. Maybe we should collect and build a top of such reasons...
|
Just set the bug to UTR and move on. No reason to berate the person who
won't supply the script required to reproduce the problem... it just
won't get fixed without both a way to reproduce and a developer who
cares to dig into finding it.
Could you imagine a large software company saying anything other than
"you have not supplied enough information for us to reproduce this bug"?
Between the time wasted writing a longer response, and the image it
creates for clueless users/customers of the developers and the support
process, it just isn't worth it.
Matthew Kaufman
_______________________________________________
Freeswitch-users mailing list
Freeswitch-users@lists.freeswitch.org (Freeswitch-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org
|
--
Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/
ClueCon http://www.cluecon.com/
AIM: anthm
MSN:anthony_minessale@hotmail.com ([email]MSN%3Aanthony_minessale@hotmail.com[/email])
GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com ([email]PAYPAL%3Aanthony.minessale@gmail.com[/email])
IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference
sip:888@conference.freeswitch.org ([email]sip%3A888@conference.freeswitch.org[/email])
iax:guest@conference.freeswitch.org/888
googletalk:conf+888@conference.freeswitch.org ([email]googletalk%3Aconf%2B888@conference.freeswitch.org[/email])
pstn:213-799-1400 |
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mgg at giagnocavo.net
Guest
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| Posted: Thu Jan 15, 2009 6:17 pm Post subject: [Freeswitch-users] Freeswitch crashed !!! |
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| Quote: | Could you imagine a large software company saying anything other than
"you have not supplied enough information for us to reproduce this bug"?
Between the time wasted writing a longer response, and the image it
creates for clueless users/customers of the developers and the support
process, it just isn't worth it.
|
Well, when FS is a large company and it's a thing on paid support...
_______________________________________________
Freeswitch-users mailing list
Freeswitch-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org |
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