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[Freeswitch-users] FS PABX experiences?


 
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neale at lowendale.com.au
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PostPosted: Wed May 27, 2009 6:01 pm    Post subject: [Freeswitch-users] FS PABX experiences? Reply with quote

Hi,

We're considering deploying FS instead of a traditional PABX/Key-System in
a small office environment (i.e. primarily non-technical users, 15-20
handsets).

Anyone have any experiences (good/bad/whatever) in this sort of scenario?

Thanks,
Neale.


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msc at freeswitch.org
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PostPosted: Wed May 27, 2009 6:14 pm    Post subject: [Freeswitch-users] FS PABX experiences? Reply with quote

On Wed, May 27, 2009 at 3:51 PM, Neale Banks <neale@lowendale.com.au (neale@lowendale.com.au)> wrote:
Quote:
Hi,

We're considering deploying FS instead of a traditional PABX/Key-System in
a small office environment (i.e. primarily non-technical users, 15-20
handsets).

Anyone have any experiences (good/bad/whatever) in this sort of scenario?


We have several people here who administer such systems. The key, though, is that someone will need to be the administrator of that system, especially since you have primarily non-technical users. Also, there isn't a FS GUI front-end yet (unless you count emacs) so you'll need to be prepared for a little text-based setup.

All that being said, FreeSWITCH is a very stable, feature-rich platform.

-MC
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gcd at i.ph
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PostPosted: Wed May 27, 2009 6:54 pm    Post subject: [Freeswitch-users] FS PABX experiences? Reply with quote

IMHO, you have tons of features w/ FS. i've setup FS on a low-power consumption Intel D945GCLF2 motherboard (Atom dual-core CPU) ideal for 24/7 operation on a 10-seat contact center w/ default conversation recording. no problem.

another cool feature. you can route the call based on the Caller ID. so u hv to consider the selection of the telco (FXO) gateway.

one advantage over key system - you can turn PCs into extension phones using free softphones. just use USB phones instead of  headsets.

re maintenance, just provide remote access to the FS box. in my home FS, i create dialplan to reboot or shutdown my FS. it helps when problems occur (not encountered so far).

-nandy===============================
LanVox Systems
Lapulapu City, Philippines 6015
Mobile: +63-920-6373450
Phone: +63-32-3401807
USA:   +1-360-8122281
http://sites.google.com/site/lanvoxphils



On Thu, May 28, 2009 at 6:51 AM, Neale Banks <neale@lowendale.com.au (neale@lowendale.com.au)> wrote:
Quote:
Hi,

We're considering deploying FS instead of a traditional PABX/Key-System in
a small office environment (i.e. primarily non-technical users, 15-20
handsets).

Anyone have any experiences (good/bad/whatever) in this sort of scenario?

Thanks,
Neale.


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jmesquita at gmail.com
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PostPosted: Wed May 27, 2009 7:00 pm    Post subject: [Freeswitch-users] FS PABX experiences? Reply with quote

I use it on a 12 extension office. Works like a charm. Specially because I host it on a cheap dedicated server (iWEB).

The only thing I would say is to be careful not to loose focus on your primary business and start developing your own GUI for the pbx. I have seen that happen with lots of companies. They eventually fail.

Mesquita


On Wed, May 27, 2009 at 8:53 PM, Nandy Dagondon <gcd@i.ph (gcd@i.ph)> wrote:
Quote:
IMHO, you have tons of features w/ FS. i've setup FS on a low-power consumption Intel D945GCLF2 motherboard (Atom dual-core CPU) ideal for 24/7 operation on a 10-seat contact center w/ default conversation recording. no problem.

another cool feature. you can route the call based on the Caller ID. so u hv to consider the selection of the telco (FXO) gateway.

one advantage over key system - you can turn PCs into extension phones using free softphones. just use USB phones instead of  headsets.

re maintenance, just provide remote access to the FS box. in my home FS, i create dialplan to reboot or shutdown my FS. it helps when problems occur (not encountered so far).

-nandy===============================
LanVox Systems
Lapulapu City, Philippines 6015
Mobile: +63-920-6373450
Phone: +63-32-3401807
USA:   +1-360-8122281
http://sites.google.com/site/lanvoxphils




On Thu, May 28, 2009 at 6:51 AM, Neale Banks <neale@lowendale.com.au (neale@lowendale.com.au)> wrote:
Quote:
Hi,

We're considering deploying FS instead of a traditional PABX/Key-System in
a small office environment (i.e. primarily non-technical users, 15-20
handsets).

Anyone have any experiences (good/bad/whatever) in this sort of scenario?

Thanks,
Neale.


_______________________________________________
Freeswitch-users mailing list
Freeswitch-users@lists.freeswitch.org (Freeswitch-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org





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