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[e.schmidbauer at gmail...]

I am unable to call a user outside of our local area network. the user
is registered on the external profile but there is no way to call the
phone. does anyone have any suggestions how to do this?

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[msc at freeswitch.org]

Could you give a few more details? For example, could you pastebin the output of "sofia status profile external"?
-MC

On Mon, Aug 31, 2009 at 10:20 AM, e schmidbauer <e.schmidbauer@gmail.com (e.schmidbauer@gmail.com)> wrote:

[e.schmidbauer at gmail...]

=================================================================================================
Name external
Domain Name N/A
DBName sofia_reg_external
Pres Hosts
Dialplan XML
Context public
Challenge Realm auto_to
RTP-IP 192.168.0.125
Ext-RTP-IP 98.118.151.30
SIP-IP 192.168.0.125
Ext-SIP-IP 98.118.151.30
URL sip:mod_sofia@192.168.0.125:5080
BIND-URL sip:mod_sofia@192.168.0.125:5080
HOLD-MUSIC local_stream://moh
OUTBOUND-PROXY N/A
CODECS
CELT@48000h,CELT@32000h,speex@32000h@20i,speex@16000h@20i,PCMU,PCMA,GSM
TEL-EVENT 101
DTMF-MODE rfc2833
CNG 13
SESSION-TO 0
MAX-DIALOG 0
NOMEDIA false
LATE-NEG false
PROXY-MEDIA false
AGGRESSIVENAT false
STUN-ENABLED true
STUN-AUTO-DISABLE false
CALLS-IN 17
FAILED-CALLS-IN 11
CALLS-OUT 9
FAILED-CALLS-OUT 9

Registrations:
=================================================================================================
Call-ID: MTc1NThiMWI5YWZkYWEzNzZmZTFmNTJiNDIwMzVhNTI.
User: 1000@server1.altpressonline.com
Contact: "1000" <sip:1000@69.204.30.67:16006;rinstance=50cbd6140e1ab991>
Agent: X-Lite release 1103k stamp 53621
Status: Registered(UDP)(unknown) EXP(2009-08-31 16:24:11)
Host: server1.altpressonline.com
IP: 69.204.30.67
Port: 16006
Auth-User: 1000
Auth-Realm: server1.altpressonline.com

=================================================================================================

sorry, i don't know how to login to pastebin

On Mon, Aug 31, 2009 at 1:42 PM, Michael Collins<msc@freeswitch.org> wrote:

[jmesquita at freeswitc...]

Check the password dialog. It will tell you what the username/password is.

post the logs for a call as well, please.

Regards,

jmesquita

On Mon, Aug 31, 2009 at 3:54 PM, e schmidbauer <e.schmidbauer@gmail.com (e.schmidbauer@gmail.com)> wrote:

[e.schmidbauer at gmail...]

thanks...heres the pastebin:
http://pastebin.freeswitch.org/10171

2009/8/31 João Mesquita <jmesquita@freeswitch.org>:

[jmesquita at freeswitc...]

1. 2009-08-31 15:06:26.142940 [DEBUG] sofia.c:3300 Channel sofia/external/Anonymous@anonymous.invalid entering state [terminated][487]
   

The far end seems to be replying with 487 - Request Terminated...

Nothing wrong on FS, seems to be a problem with your endpoints. Can you enable a sip trace?

jmesquita


On Mon, Aug 31, 2009 at 4:07 PM, e schmidbauer <e.schmidbauer@gmail.com (e.schmidbauer@gmail.com)> wrote:

[e.schmidbauer at gmail...]

here's the sip trace:
http://pastebin.freeswitch.org/10172



2009/8/31 João Mesquita <jmesquita@freeswitch.org>:

[jmesquita at freeswitc...]

Problem is definetly on far end.

If you look at the siptrace, you have the following sequence:

1. Asterisk calls in
2. FreeSWITCH replies with a Trying(100) to complete call right away and proceeds to dialplan
3. FreeSWITCH invites (calls) 7 times the final destination that never responds.
4. Asterisk sends a CANCEL message

In all that, your final endpoint never responds to any message. Are you sure you can reach it?

jmesquita

On Mon, Aug 31, 2009 at 5:18 PM, e schmidbauer <e.schmidbauer@gmail.com (e.schmidbauer@gmail.com)> wrote:

[e.schmidbauer at gmail...]

i cannot reach the remote endpoint. the remote endpoint can reach a
locally registered endpoint. any idea why this is happening? the
remote endpoint is behind a linksys with upnp enabled.

2009/8/31 João Mesquita <jmesquita@freeswitch.org>:

[msc at freeswitch.org]

What kind of linksys? I had a 54WRT-G that didn't work until I used Tomato firmware. After that it all worked very well.
-MC

On Mon, Aug 31, 2009 at 5:06 PM, e schmidbauer <e.schmidbauer@gmail.com (e.schmidbauer@gmail.com)> wrote:

[tculjaga at gmail.com]

oh good, on remote router/dsl modem (whatever doing NAT) never use upnp, never use ALG, just do a simple NAT and it is alway gonna work!

T.

On Tue, Sep 1, 2009 at 2:06 AM, e schmidbauer <e.schmidbauer@gmail.com (e.schmidbauer@gmail.com)> wrote:

[e.schmidbauer at gmail...]

I put tomato on the router and still no success. upnp is enabled,
should i disable it? what do you mean by simple NAT?

On Tue, Sep 1, 2009 at 2:32 AM, Tihomir Culjaga<tculjaga@gmail.com> wrote:

[tculjaga at gmail.com]

ok, please can you provide a tcpdump/wireshark sniff on before and after that linksys.

this is something trivial.

T.

On Tue, Sep 1, 2009 at 6:22 PM, e schmidbauer <e.schmidbauer@gmail.com (e.schmidbauer@gmail.com)> wrote: