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[Freeswitch-users] Inbound DTMF Not Recognized By IVR


 
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jerry.richards at teot...
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PostPosted: Fri Oct 23, 2009 12:39 pm    Post subject: [Freeswitch-users] Inbound DTMF Not Recognized By IVR Reply with quote

I installed FS on a machine with a Sangoma A101D (PRI) card and if I make an
inbound call to the FS IVR, it does not recognize DTMF digits from the PSTN
phone. If I call IVR from an internal phone, then it does recognize the
DTMF digits. I have mostly default configurations for everything.

Best Regards,
JErry


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msc at freeswitch.org
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PostPosted: Mon Oct 26, 2009 4:32 pm    Post subject: [Freeswitch-users] Inbound DTMF Not Recognized By IVR Reply with quote

On Fri, Oct 23, 2009 at 10:31 AM, Jerry Richards <jerry.richards@teotech.com (jerry.richards@teotech.com)> wrote:
Quote:

I installed FS on a machine with a Sangoma A101D (PRI) card and if I make an
inbound call to the FS IVR, it does not recognize DTMF digits from the PSTN
phone.  If I call IVR from an internal phone, then it does recognize the
DTMF digits.  I have mostly default configurations for everything.

Best Regards,
JErry

I'm assuming that the DTMFs are coming in-band? If so make sure that you issue the start_dtmf dialplan app.
-MC



http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_start_dtmf
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