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[asterisk-users] Communicate with barge agent


 
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omakhileshchand at gma...
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PostPosted: Tue Nov 19, 2013 2:32 am    Post subject: [asterisk-users] Communicate with barge agent Reply with quote
HI folks,


I have set a barging facility with our production box.Client able to barge a agent but client raise a requirement, they want talk to barge agent  but that communication is not listen by customer. It is possible with asterisk or not.


thanks in advance.



Regards
Akhilesh
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satish4asterisk at gma...
Guest
PostPosted: Tue Nov 19, 2013 2:51 am    Post subject: [asterisk-users] Communicate with barge agent Reply with quote
On Tue, Nov 19, 2013 at 1:02 PM, akhilesh chand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:
Quote:
HI folks,


I have set a barging facility with our production box.Client able to barge a agent but client raise a requirement, they want talk to barge agent  but that communication is not listen by customer. It is possible with asterisk or not.


thanks in advance.



Regards
Akhilesh





Chanspy with w option

  • w - Enable whisper mode, so the spying channel can talk to the spied-on channel.
https://wiki.asterisk.org/wiki/display/AST/Application_ChanSpy




--Satish Barot
satish4asterisk@gmail.com (satish4asterisk@gmail.com)
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pices493 at gmail.com
Guest
PostPosted: Tue Nov 19, 2013 4:29 am    Post subject: [asterisk-users] Communicate with barge agent Reply with quote
Hi Akhilesh,


Yes it is possible using application chanspy in asterisk, use it as following example below. in this example when you press 01 you can listen and also whisper to agent using extension SIP/301

[spy]
exten = NoCDR()
exten =>  01,1,  ChanSpy(SIP/301,qw)



Regards,
Shahbaz



On Tue, Nov 19, 2013 at 12:32 PM, akhilesh chand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:
Quote:
HI folks,


I have set a barging facility with our production box.Client able to barge a agent but client raise a requirement, they want talk to barge agent  but that communication is not listen by customer. It is possible with asterisk or not.


thanks in advance.



Regards
Akhilesh


--
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omakhileshchand at gma...
Guest
PostPosted: Tue Nov 19, 2013 4:41 am    Post subject: [asterisk-users] Communicate with barge agent Reply with quote
thanks a lot  Satish and  Shahbaz for ur precious reply



On Tue, Nov 19, 2013 at 2:59 PM, Shahbaz Afzal <pices493@gmail.com (pices493@gmail.com)> wrote:
Quote:
Hi Akhilesh,


Yes it is possible using application chanspy in asterisk, use it as following example below. in this example when you press 01 you can listen and also whisper to agent using extension SIP/301

[spy]
exten = NoCDR()
exten =>  01,1,  ChanSpy(SIP/301,qw)



Regards,
Shahbaz



On Tue, Nov 19, 2013 at 12:32 PM, akhilesh chand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:


Quote:
HI folks,


I have set a barging facility with our production box.Client able to barge a agent but client raise a requirement, they want talk to barge agent  but that communication is not listen by customer. It is possible with asterisk or not.


thanks in advance.



Regards
Akhilesh




--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users




--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users
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