VoIP Mailing List Archives
Mailing list archives for the VoIP community |
|
| View previous topic :: View next topic |
| Author |
Message |
ianf at clue.co.za
Guest
|
 Posted: Fri Jan 04, 2008 5:08 am Post subject: [asterisk-users] ip phone suggestion for Asia? |
 |
|
"d tbsky" wrote:
| Quote: | hi:
thanks for the information. you are the second one who mentioned
atcom. so i think this phone has basic quality.
i don't have atcom in hand. but i have other china brand(fanvil)
phone which seems the same as atcom: infeneon based, sip, iax, good
sound quality.
but it has poor firmware support and limited function. i check the atcom
manual, but didn't find the functions i need (corporate phonebook,
transfer, callback..etc).
|
I think that Fanvil is ATCom repackaged (I have an atcom and fanvil
phone and the configuration structure and menus are the same although
the atcom interface looks better). Fanvil's firmware support is
poor and I accidentally downgraded the firmware thinking I was
upgrading it according to their web page.
Phonebook will be an issue. Attended an unattended transfers aren't
a problem with these phones and I thought call-back would be
implimented in the PBX, not the phone.
Maybe have a look at Mitel, you can tickle a URL on the phone to
make it dial, so clicking on the name on the company directory in
the intranet will call them using your phone.
Ian
--
Ian Freislich |
|
| Back to top |
|
 |
tbskyd at gmail.com
Guest
|
| Posted: Fri Jan 04, 2008 9:28 am Post subject: [asterisk-users] ip phone suggestion for Asia? |
|
|
Hi lan:
thanks for your reply. i already discussed with atcom engineer. they
are sorry that they
can not satisfy any of my request. they will release an advanced model
this year and hope
it can catch up others.
fanvil is really poor. we have dozens of fanvil FV6050 and now we
have to give up all of them and waiting for snom phones.
Regards,
tbskyd
2008/1/4, Ian FREISLICH <ianf at clue.co.za>:
| Quote: | "d tbsky" wrote:
| Quote: | hi:
thanks for the information. you are the second one who mentioned
atcom. so i think this phone has basic quality.
i don't have atcom in hand. but i have other china brand(fanvil)
phone which seems the same as atcom: infeneon based, sip, iax, good
sound quality.
but it has poor firmware support and limited function. i check the atcom
manual, but didn't find the functions i need (corporate phonebook,
transfer, callback..etc).
|
I think that Fanvil is ATCom repackaged (I have an atcom and fanvil
phone and the configuration structure and menus are the same although
the atcom interface looks better). Fanvil's firmware support is
poor and I accidentally downgraded the firmware thinking I was
upgrading it according to their web page.
Phonebook will be an issue. Attended an unattended transfers aren't
a problem with these phones and I thought call-back would be
implimented in the PBX, not the phone.
Maybe have a look at Mitel, you can tickle a URL on the phone to
make it dial, so clicking on the name on the company directory in
the intranet will call them using your phone.
Ian
--
Ian Freislich
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
|
|
| Back to top |
|
|
joakimsen at gmail.com
Guest
|
| Posted: Sun Jan 06, 2008 4:01 pm Post subject: [asterisk-users] ip phone suggestion for Asia? |
|
|
Another thing is I've found the grandstream phone way of doing things
like transfer, etc much easier to understand for laypeople than the
more expensive phones. There is no clutter of keys or menus.
On Dec 23, 2007 11:50 AM, d tbsky <tbskyd at gmail.com> wrote:
| Quote: | hi:
thanks a lot for so many great information. i tried to read the
specs and manuals for all the phones mentioned.
we use alcatel pbx in most offices. i surveyed some users to
understand what functions they use most. and i found few people know
how to use 3way-conf or forward.i think if the
function needs two or more keys to operate, then people tend to ignore
it unless he use that function for daily business.
i conclude the functions we need are all basic functions. but due
to the difference of ip pbx/phones and classic pbx/phones, some of
these functions seem not so "basic" in the ip world:
1. dial out name display. when you dial a number, the phone lcd will
show the corresponding name, so you can realize if it is the correct
number immediately. this needs a corporate directory support, or put
the whole corporate phonebooks to every ip phone. most ip phone has
less than 500 local phonebook entries. this is not enough for us.
grandstream: has xml phonebook support and can combine with local
phonebooks.
linksys: has coporate directory but seems only work with linksys
pbx, not asterisk.
aastra: has xml phonebook
snom: has ldap and xml phonebook. xml seems for browsing,don't
know if work here.
other china brand phone: none.
2. transfer. transfer is simple and straightforward in classic pbx.
you just press "transfer" then dial number and you are on the way of
attended transfer. you press "transfer" again to cancel transfer. you
hangup to complete the attended transfer. if you hangup before the
completion of attended transfer, the transfer becomes blind transfer
automatically. eventually user didn't notice the "blind" or
"attended" concept in classic pbx.
snom: has "transfer on hook". don't know if it can do all what i want.
others: some china phones almost can do it, but need to press
"hold" to cancel transfer.
3. call back on busy. in alcatel, if you dial someone and he is on
the phone, you will hear something like "busy, please dial 5 if you
want to request callback". you can dial 5 and you will hear "success,
please hangup". asterisk has several ways and patches to do this. but
i saw some phone can do this locally. i don't know which is better.
linksys: has this function in spec. don't know how to use.
snom: has "call completion".
others: i didn't find this or i miss it.
4. pickup. i think this is easy to emulate "*8" and let asterisk do
it. any better method? every phones can do this emulation.
5. three-way conference, forward. if there are simple (one key) method
to implement these. in alcatel, if the phone if forwarded, when you
pick up the handset you will hear like "forwarded, please press *1 to
cancel". it's easy so everyone can cancel the forward. but it need two
keys to start a forward, so few users know how to forward a number.
please correct me if there are mistakes or missing.
thanks again for your great help!!
Regards,
tbskyd
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
|
|
| Back to top |
|
|
tbskyd at gmail.com
Guest
|
| Posted: Sun Jan 06, 2008 9:05 pm Post subject: [asterisk-users] ip phone suggestion for Asia? |
|
|
hi:
i have discussed the transfer function with grandstream engineers.
their operation procedure is complicated(eg: no attended+blind transfer).
i tell them the simple way, but got no response since then.
Regards,
tbskyd
2008/1/7, Andrew Joakimsen <joakimsen at gmail.com>:
| Quote: | Another thing is I've found the grandstream phone way of doing things
like transfer, etc much easier to understand for laypeople than the
more expensive phones. There is no clutter of keys or menus.
On Dec 23, 2007 11:50 AM, d tbsky <tbskyd at gmail.com> wrote:
| Quote: | hi:
thanks a lot for so many great information. i tried to read the
specs and manuals for all the phones mentioned.
we use alcatel pbx in most offices. i surveyed some users to
understand what functions they use most. and i found few people know
how to use 3way-conf or forward.i think if the
function needs two or more keys to operate, then people tend to ignore
it unless he use that function for daily business.
i conclude the functions we need are all basic functions. but due
to the difference of ip pbx/phones and classic pbx/phones, some of
these functions seem not so "basic" in the ip world:
1. dial out name display. when you dial a number, the phone lcd will
show the corresponding name, so you can realize if it is the correct
number immediately. this needs a corporate directory support, or put
the whole corporate phonebooks to every ip phone. most ip phone has
less than 500 local phonebook entries. this is not enough for us.
grandstream: has xml phonebook support and can combine with local
phonebooks.
linksys: has coporate directory but seems only work with linksys
pbx, not asterisk.
aastra: has xml phonebook
snom: has ldap and xml phonebook. xml seems for browsing,don't
know if work here.
other china brand phone: none.
2. transfer. transfer is simple and straightforward in classic pbx.
you just press "transfer" then dial number and you are on the way of
attended transfer. you press "transfer" again to cancel transfer. you
hangup to complete the attended transfer. if you hangup before the
completion of attended transfer, the transfer becomes blind transfer
automatically. eventually user didn't notice the "blind" or
"attended" concept in classic pbx.
snom: has "transfer on hook". don't know if it can do all what i want.
others: some china phones almost can do it, but need to press
"hold" to cancel transfer.
3. call back on busy. in alcatel, if you dial someone and he is on
the phone, you will hear something like "busy, please dial 5 if you
want to request callback". you can dial 5 and you will hear "success,
please hangup". asterisk has several ways and patches to do this. but
i saw some phone can do this locally. i don't know which is better.
linksys: has this function in spec. don't know how to use.
snom: has "call completion".
others: i didn't find this or i miss it.
4. pickup. i think this is easy to emulate "*8" and let asterisk do
it. any better method? every phones can do this emulation.
5. three-way conference, forward. if there are simple (one key) method
to implement these. in alcatel, if the phone if forwarded, when you
pick up the handset you will hear like "forwarded, please press *1 to
cancel". it's easy so everyone can cancel the forward. but it need two
keys to start a forward, so few users know how to forward a number.
please correct me if there are mistakes or missing.
thanks again for your great help!!
Regards,
tbskyd
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
|
|
| Back to top |
|
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|
Search
