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[jan.gaida at grupoampe...]

Hello,

We are using Asterisk 1.4 as call distribution system with simple queues for SIP calls.


With high load (4000 calls/hour) some calls remain in queue forever (until queue's max wait time) in spite of being hung up already by the caller.  It seems that when a BYE is lost, Asterisk has no mechanism to check whether a call is still active.


Is there a way to activate a RTCP call control, e.g. Asterisk should hang up when he stops receiving RTCP messages?


Kind regards



--
Jan Gaida
Ingeniero Desarrollo Software C/ Marconi 3 (PTM)
28760 Tres Cantos
Spain
jan.gaida@grupoamper.com (jan.gaida@grupoamper.com) | www.grupoamper.com








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[jan.gaida at grupoampe...]

Thank you. Yes, that should work. But if I understand it correctly, only if there's no silence detection activated. Otherwise, when silence is detected no RTP would be send, so that rtptimeout would hang up a still active call.


I there no option to use RTCP? Not even in Asterisk 11?


Regards


On Mon, May 12, 2014 at 2:12 PM, Matt Behrens <matt@zigg.com (matt@zigg.com)> wrote: