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[dionisi.danilo at gmai...]

Hi,

I have a problem with the queue. My system is 'Asterisk 1.8.20.0 built by mockbuild @ buildvm-24.phx2.fedoraproject.org on a x86_64 running Linux' (core show version) and my OS is Red Hat Enterprise Linux Server release 6.3 (Santiago).

I have six queues...into the top five I run the application background with a choice (1-5) then redirect to a queue, but here the caller doesn't hear the ringing...the sixth instead I redirect the caller directly the queue and it hears the ringing....why?
The member queue phones work correctly, they ringing with the stategy 'linear'!

This is my dialplan:

[ivr-filiale-latina]
exten => s,1,Verbose( ** IVR FILIALE LATINA.)
same => n,Set(CALLERID(name)=LATINA)
same => n,Macro(select_fe,s,1)
same => n,Ringing()
same => n,Answer()
same => n,Wait(0.5)
same => n,Set(CHANNEL(language)=it)
same => n,GotoIfTime(8:15-19:30,*,*,*?latina_open,s,1:latina_close,s,1)
same => n,Hangup()

[latina_open]
exten => s,1,Verbose( ** FILIALE DI LATINA APERTA.)
same => n(menu),Background(risponditore-filiali/Latina/ivr)
same => n,Waitexten(5)

exten => _[1-5],1,Verbose( ** Digitata selezione ${EXTEN})
same => n,Queue(coda_ivr-latina_opzione${EXTEN}-${QUEUE},r) --> the ringing doesn't work!

exten => t,1,Verbose( ** Nessuna selezione effettuata.)
same => n,Goto(s,menu)

exten => *,1,Verbose( ** Parlare con un operatore.)
same => n,Goto(5,1)

exten => #,1,Verbose( ** Riascolto messaggio.)
same => n,Goto(s,menu)

[latina_close]
exten => s,1,Verbose( ** FILIALE DI LATINA CHIUSA.)
same => n,Queue(coda_ivr-latina_close-${QUEUE},r) --> the ringing works!
same => n,Hangup()


Danilo

[h323 at ramdyne.nl]

On 17/05/14 08:44 , Danilo Dionisi wrote: