VoIP Mailing List Archives
Mailing list archives for the VoIP community |
|
| View previous topic :: View next topic |
| Author |
Message |
omakhileshchand at gma...
Guest
|
 Posted: Thu May 22, 2014 6:42 am Post subject: [asterisk-users] Queue is not working |
 |
|
Dear All,
I have make a queue in my dailplan and queue is not working properly,prbolem is that all call goes to same extenstion at a time.Because,I use eyeBeam(softphone) and eyeBeam have six line and whenever a call comes into eyeBeam that call reserved by Line 1 suppose to 2nd call will come that call goes to Line 2(same extension used by Line 1) and 3rd call goes to 3rd line and so on.
But i want to whenever 2nd call will come that call goes into different extentsion that call never hit into reserved extention.
extenstion.conf
[Queue_Test]
exten => s,1,Answer ; Important, see notes
exten => s,2,Queue(Queue_Test|tT|||300) ;dont set n option until really needed
exten => s,3,Hangup()
queues.conf
[Queue_Test]
music = default
strategy = fewestcalls
context = queue-out ; Here we go when the caller presses a single digit, while in the queue
timeout = 15
wrapuptime=10
announce-frequency = 30
announce-holdtime = yes
joinempty = yes
member => Sip/4001
member => Sip/4003
member => Sip/4004
member => Sip/4005
member => Sip/4006
member => Sip/4007
Regards
Akhilesh
Sent from Samsung Mobile |
|
| Back to top |
|
 |
ish at pack-net.co.uk
Guest
|
| Posted: Thu May 22, 2014 6:59 am Post subject: [asterisk-users] Queue is not working |
|
|
On 22 May 2014 12:42, omakhileshchand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:
| Quote: | Dear All,
I have make a queue in my dailplan and queue is not working properly,prbolem is that all call goes to same extenstion at a time.Because,I use eyeBeam(softphone) and eyeBeam have six line and whenever a call comes into eyeBeam that call reserved by Line 1 suppose to 2nd call will come that call goes to Line 2(same extension used by Line 1) and 3rd call goes to 3rd line and so on.
But i want to whenever 2nd call will come that call goes into different extentsion that call never hit into reserved extention.
extenstion.conf
[Queue_Test]
exten => s,1,Answer ; Important, see notes
exten => s,2,Queue(Queue_Test|tT|||300) ;dont set n option until really needed
exten => s,3,Hangup()
queues.conf
[Queue_Test]
music = default
strategy = fewestcalls
context = queue-out ; Here we go when the caller presses a single digit, while in the queue
timeout = 15
wrapuptime=10
announce-frequency = 30
announce-holdtime = yes
joinempty = yes
member => Sip/4001
member => Sip/4003
member => Sip/4004
member => Sip/4005
member => Sip/4006
member => Sip/4007
Regards
Akhilesh
|
In your sip.conf have you got callcounter = yes set?
What stats is queue show Queue_Test showing at various times? (this will give you an indication of how many calls each member has taken)
What happens when you choose rrmemory as the stratergy?
Have you read and fully understood the joinempty parameter?
Regards
Ish
--
| Quote: | Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: ish@pack-net.co.uk (ish@pack-net.co.uk)
w: http://www.pack-net.co.uk
Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
|
|
|
| Back to top |
|
|
mikael at wiraya.com
Guest
|
| Posted: Thu May 22, 2014 7:09 am Post subject: [asterisk-users] Queue is not working |
|
|
I would research the "ringinuse" option as well.
On 22 May 2014 13:42, omakhileshchand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:
| Quote: | Dear All,
I have make a queue in my dailplan and queue is not working properly,prbolem is that all call goes to same extenstion at a time.Because,I use eyeBeam(softphone) and eyeBeam have six line and whenever a call comes into eyeBeam that call reserved by Line 1 suppose to 2nd call will come that call goes to Line 2(same extension used by Line 1) and 3rd call goes to 3rd line and so on.
But i want to whenever 2nd call will come that call goes into different extentsion that call never hit into reserved extention.
extenstion.conf
[Queue_Test]
exten => s,1,Answer ; Important, see notes
exten => s,2,Queue(Queue_Test|tT|||300) ;dont set n option until really needed
exten => s,3,Hangup()
queues.conf
[Queue_Test]
music = default
strategy = fewestcalls
context = queue-out ; Here we go when the caller presses a single digit, while in the queue
timeout = 15
wrapuptime=10
announce-frequency = 30
announce-holdtime = yes
joinempty = yes
member => Sip/4001
member => Sip/4003
member => Sip/4004
member => Sip/4005
member => Sip/4006
member => Sip/4007
Regards
Akhilesh
Sent from Samsung Mobile
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
|
|
| Back to top |
|
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|
Search
