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chayn123 at gmail.com
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 Posted: Sat May 31, 2014 4:43 pm Post subject: [asterisk-users] second connected PBX not showing Caller ID |
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Hello,
We have two asterisk PBXs connected.
PBX 1 has SIP trunks connected to our provider. PBX 2 is a remote PBX and SIP Trunk connected to PBX 1.
We are able to dial extensions either way and PBX 2 is able to dial out using PBX 1 SIP trunks connected to our provider.
We would like to use a separated Caller-ID for PBX 2 and cannot figure out how to do this.
Any suggestions would be greatly appreciated.
Thank you,
Claude |
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kevin.larsen at pionee...
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| Posted: Mon Jun 02, 2014 9:20 am Post subject: [asterisk-users] second connected PBX not showing Caller ID |
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| Quote: | From: "Claude Hayn" <chayn123@gmail.com>
To: <asterisk-users@lists.digium.com>,
Date: 05/31/2014 04:43 PM
Subject: [asterisk-users] second connected PBX not showing Caller ID
Sent by: asterisk-users-bounces@lists.digium.com
Hello,
We have two asterisk PBXs connected.
PBX 1 has SIP trunks connected to our provider. PBX 2 is a remote
PBX and SIP Trunk connected to PBX 1.
We are able to dial extensions either way and PBX 2 is able to dial
out using PBX 1 SIP trunks connected to our provider.
We would like to use a separated Caller-ID for PBX 2 and cannot
figure out how to do this.
Any suggestions would be greatly appreciated.
Thank you,
Claude
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Claude,
Without seeing your dialing plan, it is hard to say for certain what you should do. However, there are a couple of things you could check.
1. When a call comes in from PBX 2 to PBX 1, does it have the caller ID you want already set? If so, then something in PBX 1 is overwriting it. The way to handle this is to have a separate path set up for external calls that come in from PBX 2. That way you can ensure that your caller ID isn't getting clobbered. If you are sure that you are setting the CID correctly before the call goes out, look at the next item.
2. Does your SIP provider allow you to set your caller ID? I have seen three answers to this question. Some allow you to set the CID to any number you want, even if it isn't a valid number or one you own. Some allow you to set it to any number, as long as it is one you own through them. Finally, some of them let you pick one number and all calls get that CID regardless of what you set before you send the call to them. If your provider falls into the third category, you will need to contact them to find out if you can be allowed to set your CID to a different number. I had a provider for one of my locations that defaulted to one number only, but was happy to make a change to allow me to set it to whatever number I wanted out of the ones they provided service for.
If neither of these work, we would likely need more details to be able to help spot the problem. |
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