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[asterisk-users] Asterisk 12.4 IMAP VM Issue - Can't move messages between folders


 
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dfullertasterisk at sh...
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PostPosted: Thu Jul 17, 2014 8:46 am    Post subject: [asterisk-users] Asterisk 12.4 IMAP VM Issue - Can't move me Reply with quote

Hello all,
I'm running into an issue with Asterisk 12.4 and IMAP voicemail. I
have asterisk set up to connect to my Dovecot IMAP server and I can
leave and retrieve messages from my inbox and old messages. However, I
am unable to move messages between folders. I get a message from
asterisk stating "Sorry the users mailbox can't accept more messages".
Here is my setup:

In Voicemail.conf I have the following set:
imapgreetings=no
imapparentfolder=Voicemail
imapfolder=Voicemail.Inbox

On my imap server, I have the following folder structure:

INBOX
Sent
Junk
Drafts
Voicemail
|-Family
|-Inbox
|-Work

I did a packet capture on my imap server and found that when I go to
move a message from Old messages to Family the following happens:
Asterisk issues a "CREATE Voicemail.Family" which succeeds with "OK
Create completed" (The folder is successfully created if it does not
exist, I can see it in thunderbird).
Then Asterisk issues a "COPY 1 Family" which fails with "NO [TRYCREATE]
Mailbox Doesn't exist: Family" I don't think Asterisk is using the value
of imapparentfolder when copying the message. The COPY command should be
"COPY 1 Voicemail.Family".

Is there something I am missing in my configuration or is this a bug?

Thank you
-Dave

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dfullertasterisk at sh...
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PostPosted: Wed Jul 23, 2014 10:57 am    Post subject: [asterisk-users] Asterisk 12.4 IMAP VM Issue - Can't move me Reply with quote

On 07/17/2014 09:46 AM, Dave Fullerton wrote:
Quote:
Hello all,
I'm running into an issue with Asterisk 12.4 and IMAP voicemail. I
have asterisk set up to connect to my Dovecot IMAP server and I can
leave and retrieve messages from my inbox and old messages. However, I
am unable to move messages between folders. I get a message from
asterisk stating "Sorry the users mailbox can't accept more messages".
Here is my setup:

In Voicemail.conf I have the following set:
imapgreetings=no
imapparentfolder=Voicemail
imapfolder=Voicemail.Inbox

On my imap server, I have the following folder structure:

INBOX
Sent
Junk
Drafts
Voicemail
|-Family
|-Inbox
|-Work

I did a packet capture on my imap server and found that when I go to
move a message from Old messages to Family the following happens:
Asterisk issues a "CREATE Voicemail.Family" which succeeds with "OK
Create completed" (The folder is successfully created if it does not
exist, I can see it in thunderbird).
Then Asterisk issues a "COPY 1 Family" which fails with "NO [TRYCREATE]
Mailbox Doesn't exist: Family" I don't think Asterisk is using the value
of imapparentfolder when copying the message. The COPY command should be
"COPY 1 Voicemail.Family".

Is there something I am missing in my configuration or is this a bug?

Thank you
-Dave


I think I have tracked the issue down to save_to_folder in
app_voicemail.c. The third argument to mail_move/mail_copy needs to be
different, but my C is not strong enough to know what I need to change
it to. Any suggestions?

-Dave

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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