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[asterisk-users] Bria softphone registration problems on DNS SRV cluster


 
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PostPosted: Thu Jul 24, 2014 12:20 pm    Post subject: [asterisk-users] Bria softphone registration problems on DNS Reply with quote

I have a pair of Asterisk 11.5.1 servers operating as a load balanced cluster, with DNS SRV records set up to weight them 60/40 relative to each other (both at priority 0). The back-end is MySQL Realtime, and everything works pretty well with the Cisco SPA phones & ATAs that represent the majority of my endpoints.

I recently tried to add an iPhone with the Bria softphone application, to provide a wireless handset option for my customers (since the Cisco SPA302D wireless handsets are decidedly not durable). The Bria application will register, but within 1 registration timeout cycle, it will stop receiving incoming calls, and show as unregistered. Sometimes it can send an outbound call and re-register, but most of the time it doesn’t.

Bria support has provided me some information here: https://support.counterpath.com/responses/bria-for-iphone-does-not-maintain-registration#comment-21492

Based on post #4, it looks like they’re basically tagging both servers in the process of trying to re-register, and eventually send a REGISTER packet with authorization based on both servers’ nonces, but Asterisk still rejects it with a 401.

Is there something I should be looking at on the Asterisk side that would fix this problem? Does anyone know if there have been changes in authorization handling since 11.5.1 that would fix the issue?


Thank you,

Noah Engelberth
MetaLINK Technologies
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