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[asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 but that Ext. does not exist in extensions.conf


 
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motty.cruz at gmail.com
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PostPosted: Tue Sep 16, 2014 11:04 am    Post subject: [asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 bu Reply with quote

Hello, a user outside the office regularly gets a call from ext. 101 but that extension does not exist in my extensions.conf. when the user pickup the phone no one answers. Any Idea how to fix this issue? that user uses Polycom SP 450, 


Thanks in advance, 
Motty
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EWieling at nyigc.com
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PostPosted: Tue Sep 16, 2014 11:07 am    Post subject: [asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 bu Reply with quote

See: http://community.polycom.com/t5/VoIP/100-EXTERNAL-CALLS-UNWANTED-NUMERAL/td-p/50841

From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of motty cruz
Sent: Tuesday, September 16, 2014 12:04 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 but that Ext. does not exist in extensions.conf


Hello,
a user outside the office regularly gets a call from ext. 101 but that extension does not exist in my extensions.conf. when the user pickup the phone no one answers. Any Idea how to fix this issue? that user uses Polycom SP 450,



Thanks in advance,

Motty
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kevin.larsen at pionee...
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PostPosted: Tue Sep 16, 2014 11:09 am    Post subject: [asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 bu Reply with quote

Quote:
Hello,
a user outside the office regularly gets a call from ext. 101 but
that extension does not exist in my extensions.conf. when the user
pickup the phone no one answers. Any Idea how to fix this issue?
that user uses Polycom SP 450,

First thing to look at is at the time the user receives the call, do you show anything in your Asterisk CLI? I would make sure that the call is actually originating from your system and track back from there.
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motty.cruz at gmail.com
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PostPosted: Tue Sep 16, 2014 11:41 am    Post subject: [asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 bu Reply with quote

Thanks Eric, for point to polycom instructions I will give it a try. 

Kevin, I am sure called is not originating from our system, 


Thanks for your support. 


On Tue, Sep 16, 2014 at 9:08 AM, Kevin Larsen <kevin.larsen@pioneerballoon.com (kevin.larsen@pioneerballoon.com)> wrote:
Quote:
> Hello, 
Quote:
a user outside the office regularly gets a call from ext. 101 but
that extension does not exist in my extensions.conf. when the user
pickup the phone no one answers. Any Idea how to fix this issue?
that user uses Polycom SP 450, 



First thing to look at is at the time the user receives the call, do you show anything in your Asterisk CLI? I would make sure that the call is actually originating from your system and track back from there.
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