VoIP Mailing List Archives

[chr.ejlertsen at has.dk]

Well I'm sure this issue has been bean up a few time since it's one of the
only ones I can't find a real "simple" answer to.

I'm trying to find away to do attended transfers through the manager
interface, for a pc switchboard / Agent client solution, but so far coming
up short.
The action Originate is part of the solution, but what really I want is the
phone being taken off-hook and then being able to dial the number without
having to answer the dial-back first.

1. One solution, though an ugly one, would be using Originate, but use a
phone that has some sort tcp/ip interface that allows for taking the phone
off-hook.

2. A Better solution would be using a phone that allows dialling and taking
the phone off-hook on-hook etc. via some tcp/ip interface.

3. Yet another solution, though I do not favour this one since I really
don't want to maintain the sip phone code, would be programming a soft sip
phone with all the bells and whistles and adding the switchboard
functionality to that (name searching, status email so on and so forth.

In the end all I need is just a software or hardware phone, sip/iax, which
can be told via tcp/ip to go off-hook, on-hook, dial, transfer and perhaps
status requests. If such a phone exists that would do the trick, the rest is
manageable via the Asterisk Manager console.

I'm guessing some people have messed with this problem before so I hope that
someone has some information about this kind of thing

Thank you in advance
Christian

[Guest]

Some phones have the auto-answer ability. So your phone could have two
extensions, one for normal use and one for auto-answer use. Redirect or
Originate, as you were, to the auto-answer extension on the phone. So
the phone would already put itself offhook, and asterisk would continue
and build up the other end of the bridge.

Polycom soundpoint phones, for example, but many others have this ability.

an example extension setup might be

exten => 110,1,Dial(SIP/110)

exten => #110,1,SipAddHeader(.......whatever your phone needs to make it
autoanswer)
exten => #110,2,Dial(SIP/110)

Don't know about phones that allow ip control of their state, though.

Moj

Christian Ejlertsen wrote:

[chr.ejlertsen at has.dk]

Thank you very much, that was a new angle I hadn't thought of time to
investigate a little more . The joys of learning new things

- Christian