VoIP Mailing List Archives

[dania at futuretrendse...]

Dear Sir/ Madam,

My client is using Asterisk based telephony system. He has 300 concurrent users with two PRI Channels.

He is requesting to add the intercom feature in his phones. Can you assist me please doing that?

I would appreciate your kind responds.


Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888

[webaccounts173 at jgoe...]

You asked this question before and there was an already answer on September 28.

jg

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[dania at futuretrendse...]

Dear JG,

Thank you for following up with me.

Kindly note that I asked about the capability of the phones and now I am
asking about the way I can do it to my client's phones, because he is asking
for a demonstration.



Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of jg
Sent: Tuesday, October 7, 2014 12:21 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

You asked this question before and there was an already answer on September
28.

jg

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_____________________________________________________________________
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Asterisk? Join us for a live introductory webinar every Thurs:
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[mitul at enterux.in]

It can't be done in analog phones. On 07-Oct-2014 1:54 PM, "Dania Asi" <dania@futuretrendsest.com (dania@futuretrendsest.com)> wrote:

[steve-lists at geekint...]

On 7 Oct 2014, at 09:24, Dania Asi <dania@futuretrendsest.com> wrote:

[webaccounts173 at jgoe...]

Then this may be the wrong forum. Intercom is also a bit vague---there are a couple of different
options. Have a look at: http://www.voip-info.org/wiki/view/Asterisk+Paging+and+Intercom

You might just have to set the auto-answer feature of a phone, but this would be phone specific.

jg

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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asterisk-users mailing list
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[dk at donkelly.biz]

JG confirmed that "it" is possible, but "it" has not been defined.

Without knowing what kind of instruments you are using, a possible "it"
would be for a party to dial a 4-digit extension number to talk to someone
internally, completing a call without using the PRI trunks.

--Don

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Dania Asi
Sent: Tuesday, October 07, 2014 3:41 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Cc: 'Irene Galera'; 'Maysara Orabi'; mohammad@futuretrendsest.com
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

Dear Mr. Mitual,

Kindly check the attached mail where Mr. JG confirmed to me that is possible
and I already informed my client of that.


Dear Mr. Steve,

I am not expecting a mailing list to do any work for me. All I was asking is
for you to guide me because this is the first time we deal with Asterisk
phones.


Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Steven Howes
Sent: Tuesday, October 7, 2014 12:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: Irene Galera; Maysara Orabi; mohammad@futuretrendsest.com
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

On 7 Oct 2014, at 09:24, Dania Asi <dania@futuretrendsest.com> wrote:

[asterisk at a-domani.nl]

On Tue, 2014-10-07 at 08:37 -0500, Don Kelly wrote:

[dania at futuretrendse...]

Dear Mr. Adam,

Thank you for you kind words and for judging me.

I am a system integrator and I have a whale clients in UAE , I will not proceed further in dealing with Asterisk because of the lack of support and because of the rude emails.

I have no idea what is wrong with you people. And I hope you get well soon from whatever is happening to you.


Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888


From: Adam Goldberg [mailto:adam@agp-llc.com]
Sent: Tuesday, October 7, 2014 8:51 PM
To: Dania Asi
Subject: FW: [asterisk-users] Asterisk Phone ( Telecom feature )



I suggest that your question amounts to "please do my homework for me." This may be understandable given that you are a recent grad and probably don't have much experience in business communication and/or Asterisk complexities.

You cannot expect a mailing list to rush to answer vague, unanswerable questions -- nor emails that don't show that you've tried to answer the question first.

Consider, if I asked:

"I don't understand how to set up Asterisk. Can someone tell me how to do that?"
vs.

"I have a Dell R210-II with 32g of memory and two gigabit ethernet interfaces, I've installed Asterisk from the FreePBX Distro v9.99 and have an assortment of Polycom and Snom IP phones. I've configured paging as described in http://wiki.snom.com/Interoperability/PBX/Asterisk and http://www.voip-info.org/wiki/view/Asterisk+cmd+Page, and it is working for the Snom phones but not the Polycom phones. Can someone point me at what it's going to take to make the Polycom phones work?"

I’d expect to get attempts at an answer to the second one, but would expect snide and rude comments (at best) to the first one.

Adam Goldberg
AGP, LLC
+1-202-507-9900

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Don Kelly
Sent: Tuesday, October 07, 2014 9:38 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

JG confirmed that "it" is possible, but "it" has not been defined.

Without knowing what kind of instruments you are using, a possible "it"
would be for a party to dial a 4-digit extension number to talk to someone internally, completing a call without using the PRI trunks.

--Don

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)
[mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Dania Asi
Sent: Tuesday, October 07, 2014 3:41 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Cc: 'Irene Galera'; 'Maysara Orabi'; mohammad@futuretrendsest.com (mohammad@futuretrendsest.com)
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

Dear Mr. Mitual,

Kindly check the attached mail where Mr. JG confirmed to me that is possible and I already informed my client of that.


Dear Mr. Steve,

I am not expecting a mailing list to do any work for me. All I was asking is for you to guide me because this is the first time we deal with Asterisk phones.


Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)
[mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Steven Howes
Sent: Tuesday, October 7, 2014 12:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: Irene Galera; Maysara Orabi; mohammad@futuretrendsest.com (mohammad@futuretrendsest.com)
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

On 7 Oct 2014, at 09:24, Dania Asi <dania@futuretrendsest.com (dania@futuretrendsest.com)> wrote:

[rwheeler at artifact-s...]

This is free software supported by volunteers who are helping you because somewhere in the past someone helped them or perhaps they were just brought up properly.

No one really cares about how many clients you may have. No one here will make any money from that.

Have you read the free books on Asterisk?
Have you at least followed the installation instructions to some point where you are stuck.

I don't see where you have explained what you want to do with the PBX once you have it set up. There are a lot of different applications possible - Small office, enterprise with many branches, call center with thousands of incoming or outgoing calls, etc.

Have you looked at what phones you want to support - brand, features?

Have you selected a type of trunk that your telephone company offers? Do they have a document describing how to interface an Asterisk PBX to their trunks?

What were you expecting a total stranger to do for you when you asked your question?
If you want to hire a consultant to set up your first few clients and train you, than you should say so.
Free advice comes in many forms but there is a limit about how much free time each one of us has and you will get different people helping you depending on the question that you ask. We are not all experts at everything. Most of us are people like you or end-users who are supporting their own company's phone system.

Ron


On 08/10/2014 12:34 AM, Dania Asi wrote:

[dk at donkelly.biz]

Although you may have found them rude and unhelpful, I think most of the responses had a common theme—we need more information about what you have and what you want to do before we can help at all.

--Don


From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Ron Wheeler
Sent: Wednesday, October 08, 2014 1:40 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )



This is free software supported by volunteers who are helping you because somewhere in the past someone helped them or perhaps they were just brought up properly.

No one really cares about how many clients you may have. No one here will make any money from that.

Have you read the free books on Asterisk?
Have you at least followed the installation instructions to some point where you are stuck.

I don't see where you have explained what you want to do with the PBX once you have it set up. There are a lot of different applications possible - Small office, enterprise with many branches, call center with thousands of incoming or outgoing calls, etc.

Have you looked at what phones you want to support - brand, features?

Have you selected a type of trunk that your telephone company offers? Do they have a document describing how to interface an Asterisk PBX to their trunks?

What were you expecting a total stranger to do for you when you asked your question?
If you want to hire a consultant to set up your first few clients and train you, than you should say so.
Free advice comes in many forms but there is a limit about how much free time each one of us has and you will get different people helping you depending on the question that you ask. We are not all experts at everything. Most of us are people like you or end-users who are supporting their own company's phone system.

Ron


On 08/10/2014 12:34 AM, Dania Asi wrote:

[asterisk.org at sedwar...]

On Wed, 8 Oct 2014, Dania Asi wrote:

[mitul at enterux.in]

Hey Danni,
Having whale client means you ought to ask for paid consulting in first place.
People over here have already told you that Analog phones are not capable of doing paging.
Also so far you haven't indicated what model n which asterisk system your client has. These are the most crucial elements to get desired answers. Do some of these work before asking for help here (we all term these as homework ) or have a paid consultant who would do the needful.
Hope this should set the tone right.
Mitul On 08-Oct-2014 10:48 PM, "Dania Asi" <dania@futuretrendsest.com (dania@futuretrendsest.com)> wrote:

[asterisk.org at sedwar...]

Please don't top-post.