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[asterisk-users] AMI Redirect both calls from a bridge


 
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ncherry at carehawk.com
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PostPosted: Wed Dec 17, 2014 9:09 am    Post subject: [asterisk-users] AMI Redirect both calls from a bridge Reply with quote

Doe anybody know of a way to redirect both channels from a bridge to
different dial plan extensions from the using the AMI.

Currently, as soon as I redirect one of the channels the other appears
to be dropped and gets reorder tone (congestion, fast busy).

I guess what I really need is a way to redirect one of the channels and
hold on to the other.

Thanks,
Neil Cherry

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ncherry at carehawk.com
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PostPosted: Wed Dec 17, 2014 9:19 am    Post subject: [asterisk-users] AMI Redirect both calls from a bridge Reply with quote

On 2014-12-17 9:08 AM, Neil Cherry wrote:
Quote:
Doe anybody know of a way to redirect both channels from a bridge to
different dial plan extensions from the using the AMI.

Currently, as soon as I redirect one of the channels the other appears
to be dropped and gets reorder tone (congestion, fast busy).

I guess what I really need is a way to redirect one of the channels
and hold on to the other.

Thanks,
Neil Cherry

Please disregard for now, I have found some documentation the refers to
an extra channel on the Redirect action.

I will try that.

Thanks,
Neil Cherry

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kwem at gmx.de
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PostPosted: Wed Dec 17, 2014 9:40 am    Post subject: [asterisk-users] AMI Redirect both calls from a bridge Reply with quote

Hi Neil,

Am Mittwoch, den 17.12.2014, 09:08 -0500 schrieb Neil Cherry:
Quote:
Doe anybody know of a way to redirect both channels from a bridge to
different dial plan extensions from the using the AMI.

Currently, as soon as I redirect one of the channels the other appears
to be dropped and gets reorder tone (congestion, fast busy).

I guess what I really need is a way to redirect one of the channels and
hold on to the other.

I think You have to do it in two steps. First connect both legs with a
conference and then connect each one with the final extension.

You didn't tell, which version of asterisk You are using. In 11 and
later there is the new conference module, which makes it easier.

In the first step You can use AMI REDIRECT to transfer both parties into
one dynamic conference. Use the Channel and ExtraChannel to take both
channels.

In the second step use AMI Join Events to trigger your next transfer to
the different extensions in Your dialplan. Each channel joining the
conference will generate a separate event.

HTH,

Karsten



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ncherry at carehawk.com
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PostPosted: Wed Dec 17, 2014 11:10 am    Post subject: [asterisk-users] AMI Redirect both calls from a bridge Reply with quote

On 2014-12-17 9:34 AM, Karsten Wemheuer wrote:
Quote:
Hi Neil,

Am Mittwoch, den 17.12.2014, 09:08 -0500 schrieb Neil Cherry:
Quote:
Doe anybody know of a way to redirect both channels from a bridge to
different dial plan extensions from the using the AMI.

Currently, as soon as I redirect one of the channels the other appears
to be dropped and gets reorder tone (congestion, fast busy).

I guess what I really need is a way to redirect one of the channels and
hold on to the other.
I think You have to do it in two steps. First connect both legs with a
conference and then connect each one with the final extension.

You didn't tell, which version of asterisk You are using. In 11 and
later there is the new conference module, which makes it easier.

In the first step You can use AMI REDIRECT to transfer both parties into
one dynamic conference. Use the Channel and ExtraChannel to take both
channels.

In the second step use AMI Join Events to trigger your next transfer to
the different extensions in Your dialplan. Each channel joining the
conference will generate a separate event.

HTH,

Karsten



Thank you for your response.

I am using Asterisk 11.

My issue was simpler than your solution, in that I was simply able to
use the ExtraChannel on the Redirect command to send the second channel
directly to the second exten and not have it dropped. My problem was
that I did not realize that I could use the "Extra" fields in the
redirect command.

The scenario was while two channels are in a bridge (call) I want to put
one on hold and supply dial tone to the other. I have an exten
toredirect the on hold channel to and a dial tone exten to redirect the
other channel to, but I was trying to do each in a separate redirect
instead of combining them in one redirect action.

Thanks for you help,
Neil Cherry



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