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[asterisk-users] ringing in queues


 
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efes9999 at hotmail.com
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PostPosted: Fri Mar 13, 2015 9:05 am    Post subject: [asterisk-users] ringing in queues Reply with quote
We use the ringall strategy for a small queue with 4 members. When a call comes in, if one of the members is busy, all the phones except the busy phone rings (as intended). While the other phones are ringing, if this busy phone becomes available again, we would like to have it start ringing. Right now it just sits idle.

Is this possible? I played with ringinuse (queues.conf) and callcounter (sip.conf) values, but wasn't able to get it going.

Thanks,
Matt
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ish at pack-net.co.uk
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PostPosted: Fri Mar 13, 2015 9:16 am    Post subject: [asterisk-users] ringing in queues Reply with quote
On 13 March 2015 at 14:04, Matt Hamilton <efes9999@hotmail.com (efes9999@hotmail.com)> wrote:
Quote:
We use the ringall strategy for a small queue with 4 members. When a call comes in, if one of the members is busy, all the phones except the busy phone rings (as intended). While the other phones are ringing, if this busy phone becomes available again, we would like to have it start ringing. Right now it just sits idle.

Is this possible? I played with ringinuse (queues.conf) and callcounter (sip.conf) values, but wasn't able to get it going.

Thanks,
Matt



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Reduce the timeout in the queue configuration (but not in the Queue application in the dialplan), when the timeout (and the retry) value has elapsed, all available members will be rung again.


Regards


Ish 

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Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: ish@pack-net.co.uk (ish@pack-net.co.uk)
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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efes9999 at hotmail.com
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PostPosted: Fri Mar 13, 2015 10:04 am    Post subject: [asterisk-users] ringing in queues Reply with quote
Quote:
Reduce the timeout in the queue configuration (but not in the Queue application in the dialplan), when the timeout > (and the retry) value has elapsed, all available members will be rung again.



Thanks, that should do it.




Date: Fri, 13 Mar 2015 14:16:34 +0000
From: ish@pack-net.co.uk
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] ringing in queues



On 13 March 2015 at 14:04, Matt Hamilton <efes9999@hotmail.com (efes9999@hotmail.com)> wrote:
Quote:
We use the ringall strategy for a small queue with 4 members. When a call comes in, if one of the members is busy, all the phones except the busy phone rings (as intended). While the other phones are ringing, if this busy phone becomes available again, we would like to have it start ringing. Right now it just sits idle.

Is this possible? I played with ringinuse (queues.conf) and callcounter (sip.conf) values, but wasn't able to get it going.

Thanks,
Matt



--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users



Reduce the timeout in the queue configuration (but not in the Queue application in the dialplan), when the timeout (and the retry) value has elapsed, all available members will be rung again.


Regards


Ish

--
Quote:
Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: ish@pack-net.co.uk (ish@pack-net.co.uk)
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552





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