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[asterisk-users] Asterisk 1.8.32.3 chan_sip deadlock


 
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ish at pack-net.co.uk
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PostPosted: Wed Apr 29, 2015 8:43 am    Post subject: [asterisk-users] Asterisk 1.8.32.3 chan_sip deadlock Reply with quote

Hello asterisk-users,

We've been having intermittent issues with chan_sip - it stops responding to cli requests, trying to reload chan_sip from cli doesn't seem to have any effect, initiated calls carry on for a short period, but no new SIP requests are processed ('sip show channels' hangs forever, server stops responding to SIP OPTIONS, or any other SIP messages). We have updated the build from 1.8.23.1 to the latest asterisk 1.8 (1.8.32.3), however the problem still persists. We have gathered debugging information from 'core show locks' and from gdb, attached to this message (with phone numbers and extension and context names obscured). We are running realtime under CentOS 6.6, built from source and packaged using rpmbuild, with the following menuselect options (debugging version):
menuselect/menuselect --disable BUILD_NATIVE --enable DEBUG_THREADS --enable DONT_OPTIMIZE --disable CORE-SOUNDS-EN-GSM --disable-category MENUSELECT_EXTRA_SOUNDS --disable MOH-OPSOUND-WAV --enable-category MENUSELECT_ADDONS --disable format_mp3 --disable cdr_tds --disable cel_tds --disable cdr_pgsql --disable cel_pgsql --disable res_config_pgsql menuselect.makeopts


under kernel 2.6.32-504.el6.x86_64, and linked against the following library versions:


/usr/lib64/libssl.so.10:    symbolic link to `libssl.so.1.0.1e'
/usr/lib64/libcrypto.so.10: symbolic link to `libcrypto.so.1.0.1e'
/lib64/libc.so.6:           symbolic link to `libc-2.12.so'
/usr/lib64/libxml2.so.2:    symbolic link to `libxml2.so.2.7.6'
/lib64/libz.so.1:           symbolic link to `libz.so.1.2.3'
/lib64/libm.so.6:           symbolic link to `libm-2.12.so'
/lib64/libdl.so.2:          symbolic link to `libdl-2.12.so'
/lib64/libpthread.so.0:     symbolic link to `libpthread-2.12.so'
/lib64/libtinfo.so.5:       symbolic link to `libtinfo.so.5.7'
/lib64/libresolv.so.2:      symbolic link to `libresolv-2.12.so'
/lib64/libgssapi_krb5.so.2: symbolic link to `libgssapi_krb5.so.2.2'
/lib64/libkrb5.so.3:        symbolic link to `libkrb5.so.3.3'
/lib64/libcom_err.so.2:     symbolic link to `libcom_err.so.2.1'
/lib64/libk5crypto.so.3:    symbolic link to `libk5crypto.so.3.1'
/lib64/libkrb5support.so.0: symbolic link to `libkrb5support.so.0.1'
/lib64/libkeyutils.so.1:    symbolic link to `libkeyutils.so.1.3'





We'd appreciate any possible assistance, as we're having problems working out what exactly triggers the deadlock and we have not been able to find the correct sequence of steps to reproduce the issue yet, other than waiting for it to lock up at an arbitrary time with the debugging code in place. It does seem to happen at least once a day, however.


What is the best way of getting the core show locks output for people to see as it appears to be too big to mail?


Ish


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Quote:
Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: ish@pack-net.co.uk (ish@pack-net.co.uk)
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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mjordan at digium.com
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PostPosted: Fri May 01, 2015 10:24 am    Post subject: [asterisk-users] Asterisk 1.8.32.3 chan_sip deadlock Reply with quote

On Wed, Apr 29, 2015 at 8:42 AM, Ishfaq Malik <ish@pack-net.co.uk> wrote:
Quote:
Hello asterisk-users,

We've been having intermittent issues with chan_sip - it stops responding to
cli requests, trying to reload chan_sip from cli doesn't seem to have any
effect, initiated calls carry on for a short period, but no new SIP requests
are processed ('sip show channels' hangs forever, server stops responding to
SIP OPTIONS, or any other SIP messages). We have updated the build from
1.8.23.1 to the latest asterisk 1.8 (1.8.32.3), however the problem still
persists. We have gathered debugging information from 'core show locks' and
from gdb, attached to this message (with phone numbers and extension and
context names obscured). We are running realtime under CentOS 6.6, built
from source and packaged using rpmbuild, with the following menuselect
options (debugging version):
menuselect/menuselect --disable BUILD_NATIVE --enable DEBUG_THREADS --enable
DONT_OPTIMIZE --disable CORE-SOUNDS-EN-GSM --disable-category
MENUSELECT_EXTRA_SOUNDS --disable MOH-OPSOUND-WAV --enable-category
MENUSELECT_ADDONS --disable format_mp3 --disable cdr_tds --disable cel_tds
--disable cdr_pgsql --disable cel_pgsql --disable res_config_pgsql
menuselect.makeopts

under kernel 2.6.32-504.el6.x86_64, and linked against the following library
versions:

/usr/lib64/libssl.so.10: symbolic link to `libssl.so.1.0.1e'
/usr/lib64/libcrypto.so.10: symbolic link to `libcrypto.so.1.0.1e'
/lib64/libc.so.6: symbolic link to `libc-2.12.so'
/usr/lib64/libxml2.so.2: symbolic link to `libxml2.so.2.7.6'
/lib64/libz.so.1: symbolic link to `libz.so.1.2.3'
/lib64/libm.so.6: symbolic link to `libm-2.12.so'
/lib64/libdl.so.2: symbolic link to `libdl-2.12.so'
/lib64/libpthread.so.0: symbolic link to `libpthread-2.12.so'
/lib64/libtinfo.so.5: symbolic link to `libtinfo.so.5.7'
/lib64/libresolv.so.2: symbolic link to `libresolv-2.12.so'
/lib64/libgssapi_krb5.so.2: symbolic link to `libgssapi_krb5.so.2.2'
/lib64/libkrb5.so.3: symbolic link to `libkrb5.so.3.3'
/lib64/libcom_err.so.2: symbolic link to `libcom_err.so.2.1'
/lib64/libk5crypto.so.3: symbolic link to `libk5crypto.so.3.1'
/lib64/libkrb5support.so.0: symbolic link to `libkrb5support.so.0.1'
/lib64/libkeyutils.so.1: symbolic link to `libkeyutils.so.1.3'


We'd appreciate any possible assistance, as we're having problems working
out what exactly triggers the deadlock and we have not been able to find the
correct sequence of steps to reproduce the issue yet, other than waiting for
it to lock up at an arbitrary time with the debugging code in place. It does
seem to happen at least once a day, however.

What is the best way of getting the core show locks output for people to see
as it appears to be too big to mail?


Please go ahead and make an issue on the issue tracker. Make sure you
get both the output of 'core show locks', as well as a GDB backtrace.
Instructions for both can be found here:

https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace

--
Matthew Jordan
Digium, Inc. | Director of Technology
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: http://digium.com & http://asterisk.org

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jcolp at digium.com
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PostPosted: Fri May 01, 2015 12:51 pm    Post subject: [asterisk-users] Asterisk 1.8.32.3 chan_sip deadlock Reply with quote

Ishfaq Malik wrote:
Quote:
Hello asterisk-users,

We've been having intermittent issues with chan_sip - it stops
responding to cli requests, trying to reload chan_sip from cli doesn't
seem to have any effect, initiated calls carry on for a short period,
but no new SIP requests are processed ('sip show channels' hangs
forever, server stops responding to SIP OPTIONS, or any other SIP
messages). We have updated the build from 1.8.23.1 to the latest
asterisk 1.8 (1.8.32.3), however the problem still persists. We have
gathered debugging information from 'core show locks' and from gdb,
attached to this message (with phone numbers and extension and context
names obscured). We are running realtime under CentOS 6.6, built from
source and packaged using rpmbuild, with the following menuselect
options (debugging version):
menuselect/menuselect --disable BUILD_NATIVE --enable DEBUG_THREADS
--enable DONT_OPTIMIZE --disable CORE-SOUNDS-EN-GSM --disable-category
MENUSELECT_EXTRA_SOUNDS --disable MOH-OPSOUND-WAV --enable-category
MENUSELECT_ADDONS --disable format_mp3 --disable cdr_tds --disable
cel_tds --disable cdr_pgsql --disable cel_pgsql --disable
res_config_pgsql menuselect.makeopts

After looking at the issue this appears to be a duplicate of an existing
one[1] and a known issue.

[1] https://issues.asterisk.org/jira/browse/ASTERISK-21228

--
Joshua Colp
Digium, Inc. | Senior Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
Check us out at: www.digium.com & www.asterisk.org

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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