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ethy.brito at inexo.co...
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 Posted: Wed Jul 15, 2015 2:52 pm Post subject: [asterisk-users] how to return a transfered call to the tran |
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Hi all
Any of you guys could point me in the right direction?
I need to make that a blind transfer to return to the transferrer when the transferee does not answer.
Scenario:
. Miss Jane Doe, our front desk attendant, picks up an external call to
Mr. Smith;
. Miss Doe flashes, dial Mr. Smith's extension and then hangup;
. Mr Smith's phone rings until timeout;
. At this point, how to return the call to the Miss Doe's extension;
Cheers
Ethy
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ish at pack-net.co.uk
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| Posted: Thu Jul 16, 2015 3:52 am Post subject: [asterisk-users] how to return a transfered call to the tran |
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On 15 July 2015 at 20:51, Ethy H. Brito <ethy.brito@inexo.com.br (ethy.brito@inexo.com.br)> wrote:
| Quote: |
Hi all
Any of you guys could point me in the right direction?
I need to make that a blind transfer to return to the transferrer when the transferee does not answer.
Scenario:
. Miss Jane Doe, our front desk attendant, picks up an external call to
Mr. Smith;
. Miss Doe flashes, dial Mr. Smith's extension and then hangup;
. Mr Smith's phone rings until timeout;
. At this point, how to return the call to the Miss Doe's extension;
Cheers
Ethy
--
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Do a channel dump on the transferred channel, you'll see marker channel variables showing it's a transfer and that contain the sending peer name. You can use dialplan logic to check if it's a transfer. If it is, you can send the call back to the referrer peer.
Regards
Ish
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| Quote: | Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: ish@pack-net.co.uk (ish@pack-net.co.uk)
w: http://www.pack-net.co.uk
Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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ethy.brito at inexo.co...
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| Posted: Thu Jul 16, 2015 10:18 am Post subject: [asterisk-users] how to return a transfered call to the tran |
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On Thu, 16 Jul 2015 09:51:54 +0100
Ishfaq Malik <ish@pack-net.co.uk> wrote:
| Quote: | On 15 July 2015 at 20:51, Ethy H. Brito <ethy.brito@inexo.com.br> wrote:
| Quote: |
Hi all
Any of you guys could point me in the right direction?
I need to make that a blind transfer to return to the transferrer when the
transferee does not answer.
Scenario:
. Miss Jane Doe, our front desk attendant, picks up an external
call to
Mr. Smith;
. Miss Doe flashes, dial Mr. Smith's extension and then hangup;
. Mr Smith's phone rings until timeout;
. At this point, how to return the call to the Miss Doe's
extension;
Cheers
Ethy
--
_____________________________________________________________________
|
Do a channel dump on the transferred channel, you'll see marker channel
variables showing it's a transfer and that contain the sending peer name.
You can use dialplan logic to check if it's a transfer. If it is, you can
send the call back to the referrer peer.
|
I'm sorry. I couldn't find "channel dump" (Asterisk 11).
The closer I got was "sip show channel XXX".
And it does not return any clue about a transferred channel.
At least none I could rely on.
Isn't there any dialplan variable? Other tip?
Cheers
Ethy
--
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-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
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