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rschall at callone.net Guest
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Posted: Tue Jan 29, 2008 3:18 pm Post subject: [asterisk-users] Queue member add |
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Hopefully a fairly easy question for the group...
I have a queue which should contain about 10 agents (it will be all the
phones in the office). This office is remote, so I would like to add
their sip phones into the queue remotely. Also, if the system ever gets
reloaded or rebooted, I need those agents to remain in the queue.
Question:
1) How do you remotely add agents to their respective queues and attach
that to a specific sip phone?
2) How do you keep those phones in that queue even after the system reboots?
Rob |
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abalashov at evaristes... Guest
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Posted: Tue Jan 29, 2008 3:23 pm Post subject: [asterisk-users] Queue member add |
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Queue members can be SIP channel names, including ones that are reachable
at remote destination URIs, if that is what you re asking. e.g.
member => SIP/1111 at some_ip
Queue members are made persistent in AstDB with the 'persistentmembers =
yes' option and survive reboots.
On Tue, 29 Jan 2008, Rob Schall wrote:
Quote: | Hopefully a fairly easy question for the group...
I have a queue which should contain about 10 agents (it will be all the
phones in the office). This office is remote, so I would like to add
their sip phones into the queue remotely. Also, if the system ever gets
reloaded or rebooted, I need those agents to remain in the queue.
Question:
1) How do you remotely add agents to their respective queues and attach
that to a specific sip phone?
2) How do you keep those phones in that queue even after the system reboots?
Rob
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Alex Balashov
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mmichelson at digium.com Guest
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Posted: Tue Jan 29, 2008 4:49 pm Post subject: [asterisk-users] Queue member add |
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Rob Schall wrote:
Quote: | Hopefully a fairly easy question for the group...
I have a queue which should contain about 10 agents (it will be all the
phones in the office). This office is remote, so I would like to add
their sip phones into the queue remotely. Also, if the system ever gets
reloaded or rebooted, I need those agents to remain in the queue.
Question:
1) How do you remotely add agents to their respective queues and attach
that to a specific sip phone?
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You can add queue members remotely from the manager by using the QueueAdd
manager action. If you can open an Asterisk CLI remotely, then you can use the
"queue add member" command ("add queue member" if you're using 1.2) from there
as well.
Quote: | 2) How do you keep those phones in that queue even after the system reboots?
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set persistentmembers=yes in queues.conf
Mark Michelson |
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