VoIP Mailing List Archives
Mailing list archives for the VoIP community |
|
| View previous topic :: View next topic |
| Author |
Message |
amartin at xes-inc.com
Guest
|
 Posted: Tue Jul 28, 2015 10:52 pm Post subject: [asterisk-users] Queues don't follow dialplan if no members |
 |
|
----- Original Message -----
| Quote: | From: "John Kiniston" <johnkiniston@gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com>
Sent: Tuesday, July 28, 2015 12:12:05 PM
Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered
In your queues.conf do you have a leavewhenempty and joinempty set?
in queues.conf
[myqueue]
leavewhenempty = strict
joinempty = strict
strategy = ringall
ringinuse = no
|
John,
Thanks for the fast reply! I had "joinempty=yes" in queues.conf,
which explains why I was seeing this behavior. It looks like the
"strict" setting is partially-deprecated, so instead I'm using
the following combination:
[myqueue]
musiconhold=default
music=default
strategy=ringall
joinempty=unavailable,invalid,unknown
leavewhenempty=unavailable,invalid,unknown
timeout=18
member => SIP/100
member => SIP/101
Is there any reason that using any of these options would be a
problem, in particular "unknown"? It is not very well defined
what an "unknown" state is exactly.
Thanks,
Andrew
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users |
|
| Back to top |
|
 |
amartin at xes-inc.com
Guest
|
| Posted: Wed Jul 29, 2015 1:24 pm Post subject: [asterisk-users] Queues don't follow dialplan if no members |
|
|
----- Original Message -----
| Quote: | From: "John Kiniston" <johnkiniston@gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com>
Sent: Wednesday, July 29, 2015 11:53:13 AM
Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered
Wow, Looks like they have really increased the options since I last looked.
I just pulled down the Asterisk 13 queues.conf.sample and it's got this in
it:
; paused: a member is not considered available if he is paused
; penalty: a member is not considered available if his penalty is less than
QUEUE_MAX_PENALTY
; inuse: a member is not considered available if he is currently on a call
; ringing: a member is not considered available if his phone is currently
ringing
; unavailable: This applies mainly to Agent channels. If the agent is a
member of the queue
; but has not logged in, then do not consider the member to be available
; invalid: Do not consider a member to be available if he has an "invalid"
device state.
; This generally is caused by an error condition in the member's channel
driver.
; unknown: Do not consider a member to be available if we are unable to
determine the member's
; current device state.
; wrapup: A member is not considered available if he is currently in his
wrapuptime after
; taking a call.
An unknown state would be a device that has a valid configuration but isn't
registered.
|
John,
Thanks for the clarification and your help resolving this issue!
Andrew
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users |
|
| Back to top |
|
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|
Search
