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[asterisk-users] Polycom phone registering


 
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geisj at pagestation.com
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PostPosted: Thu Oct 08, 2015 1:50 pm    Post subject: [asterisk-users] Polycom phone registering Reply with quote

Do polycom phones not LIKE using something other than port 5060 ???

I have five of them behind a firewall and my asterisk server is remote.
Other devices are registering just fine, just not my polycom phones.


Today I notices that ONE registered, but it grabbed port 5060.


1004/1004                 12.215.64.135                            D  Yes        Yes            55068    
1006/1006                 12.215.64.135                            D  Yes        Yes            55066    
401/401                   (Unspecified)                            D  Yes        Yes            0        
510/510                   (Unspecified)                            D  Yes        Yes            0        
511/511                   12.215.64.135                            D  Yes        Yes            5060     
524/524                   (Unspecified)                            D  Yes        Yes            0        
535/535                   (Unspecified)                            D  Yes        Yes            0        
537/537                   (Unspecified)                            D  Yes        Yes            0   



The 1XXX are non polycom phones and are working just fine. The other devices
are polycom phones and only one is registering.


Each has this exact definition but unique to extension of course:


[524]
type=friend
defaultname=524
defaultuser=524
secret=XXXXXXXX
dtmfmode=RFC2833
host=dynamic
description=Polycom 0004f2323292                                             
context=smvoice-sip
rtptimeout=60
rtpholdtimeout=60
rtpkeepalive=60
callerid="Jerry"
qualify=no
canreinvite=yes
timezone=1
nat=force_rport,comedia
disallow=all
allow=g722
allow=ulaw
allow=alaw



I am getting "401 unathorized" as the response going to the polycom phones - then nothing back from the phone until the next registration attempt.


How do I either make the polycom ONLY use port 5060 or tell teh polycom its 
OK to use another port?


I tried takign off the force_rport and just leave comedia but that did not make a 
difference either.


thanks,


Jerry
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mulitskiy at acedsl.com
Guest





PostPosted: Thu Oct 08, 2015 3:41 pm    Post subject: [asterisk-users] Polycom phone registering Reply with quote

It sounds like you have problems with your firewall. Your 401 replies don't reach the phones.

On Thursday, October 08, 2015 02:50:24 PM Jerry Geis wrote:
Quote:
Do polycom phones not LIKE using something other than port 5060 ???

I have five of them behind a firewall and my asterisk server is remote.
Other devices are registering just fine, just not my polycom phones.

Today I notices that ONE registered, but it grabbed port 5060.

1004/1004 12.215.64.135 D Yes
Yes 55068
1006/1006 12.215.64.135 D Yes
Yes 55066
401/401 (Unspecified) D Yes
Yes 0
510/510 (Unspecified) D Yes
Yes 0
511/511 12.215.64.135 D Yes
Yes 5060
524/524 (Unspecified) D Yes
Yes 0
535/535 (Unspecified) D Yes
Yes 0
537/537 (Unspecified) D Yes
Yes 0

The 1XXX are non polycom phones and are working just fine. The other devices
are polycom phones and only one is registering.

Each has this exact definition but unique to extension of course:

[524]
type=friend
defaultname=524
defaultuser=524
secret=XXXXXXXX
dtmfmode=RFC2833
host=dynamic
description=Polycom 0004f2323292

context=smvoice-sip
rtptimeout=60
rtpholdtimeout=60
rtpkeepalive=60
callerid="Jerry"
qualify=no
canreinvite=yes
timezone=1
nat=force_rport,comedia
disallow=all
allow=g722
allow=ulaw
allow=alaw

I am getting "401 unathorized" as the response going to the polycom phones
- then nothing back from the phone until the next registration attempt.

How do I either make the polycom ONLY use port 5060 or tell teh polycom its
OK to use another port?

I tried takign off the force_rport and just leave comedia but that did not
make a
difference either.

thanks,

Jerry
Back to top
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