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rschroe at gmail.com
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 Posted: Tue Feb 09, 2016 12:58 pm Post subject: [asterisk-users] Voicemail issue on Grandstream GXP2000 phon |
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Perhaps this is not limited to Grandstream GXP 2000 phones, but those are the phones we are using.
Using FreePBX.
Retrieving a voice message (*97) works fine from Line 1.
Retrieving a voice message (*9 and picking the extension (Comedian mail) works fine from Line 1.
From Line 3, it does not recognize the password. (*97 or *9. The extension is installed on Line 3. Retrieving Line 3's voice messages can only be done from Line 1 (on any extension on the PBX). Line 3 seems to work fine otherwise.
Is this a limitation, or is it some kind of setup issue?
I can't seem to find anything in the documentation for the phone or FreePBX related to this issue.
Anyone? This is frustrating and I will be grateful for any help.
Thank you!
Richard
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Richard C. Schroeder
rschroe@gmail.com (rschroe@gmail.com)
rschroe@optonline.net (rschroe@optonline.net)
516-859-1129 - Cell |
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webaccounts173 at jgoe...
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| Posted: Tue Feb 09, 2016 1:23 pm Post subject: [asterisk-users] Voicemail issue on Grandstream GXP2000 phon |
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| Quote: | From Line 3, it does not recognize the password.
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Did you check whether you have the same DTMF settings for Line 3?
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BryantZ at zktech.com
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| Posted: Tue Feb 09, 2016 2:14 pm Post subject: [asterisk-users] Voicemail issue on Grandstream GXP2000 phon |
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Richard
Check both the DTMF settings, and the DialPlan string for account 3 on the phone.
Thanks Bryant Zimmerman (ZK Tech Inc.) 616-855-1030 Ext. 2003
From: "Richard Schroeder" <rschroe@gmail.com> Sent: Tuesday, February 9, 2016 12:58 PM To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com> Subject: [asterisk-users] Voicemail issue on Grandstream GXP2000 phones
Perhaps this is not limited to Grandstream GXP 2000 phones, but those are the phones we are using.
Using FreePBX.
Retrieving a voice message (*97) works fine from Line 1.
Retrieving a voice message (*9 and picking the extension (Comedian mail) works fine from Line 1.
From Line 3, it does not recognize the password. (*97 or *9. The extension is installed on Line 3. Retrieving Line 3's voice messages can only be done from Line 1 (on any extension on the PBX). Line 3 seems to work fine otherwise.
Is this a limitation, or is it some kind of setup issue?
I can't seem to find anything in the documentation for the phone or FreePBX related to this issue.
Anyone? This is frustrating and I will be grateful for any help.
Thank you!
Richard
-- Richard C. Schroeder rschroe@gmail.com (rschroe@gmail.com) rschroe@optonline.net (rschroe@optonline.net) 516-859-1129 - Cell |
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