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jwinius at umrk.to
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 Posted: Tue Feb 05, 2008 6:38 pm Post subject: [asterisk-users] Can't delete voicemail messages |
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Hi list,
After recently setting up voicemail for Asterisk 1.4.14 on my Debian
etch server, I noticed that I can't delete any old voicemail messages.
The voicemail menu option "Press 7 to delete this message" is
available, but when I press 7 the response is always "message
undeleted" and the message is still there.
What could I be missing here?
Thanks,
Jaap |
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michiel at vanbaak.info
Guest
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| Posted: Tue Feb 05, 2008 6:45 pm Post subject: [asterisk-users] Can't delete voicemail messages |
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On 00:38, Wed 06 Feb 08, Jaap Winius wrote:
| Quote: | Hi list,
After recently setting up voicemail for Asterisk 1.4.14 on my Debian
etch server, I noticed that I can't delete any old voicemail messages.
The voicemail menu option "Press 7 to delete this message" is
available, but when I press 7 the response is always "message
undeleted" and the message is still there.
What could I be missing here?
|
Can you post the CLI logs from when that is happening ?
--
Michiel van Baak
michiel at vanbaak.eu
http://michiel.vanbaak.eu
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x71C946BD
"Why is it drug addicts and computer aficionados are both called users?" |
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jwinius at umrk.to
Guest
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| Posted: Tue Feb 05, 2008 7:36 pm Post subject: [asterisk-users] Can't delete voicemail messages |
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Quoting Michiel van Baak <michiel at vanbaak.info>:
| Quote: | On 00:38, Wed 06 Feb 08, Jaap Winius wrote:
| Quote: | Hi list,
After recently setting up voicemail for Asterisk 1.4.14 on my Debian
etch server, I noticed that I can't delete any old voicemail messages.
The voicemail menu option "Press 7 to delete this message" is
available, but when I press 7 the response is always "message
undeleted" and the message is still there.
What could I be missing here?
|
Can you post the CLI logs from when that is happening ?
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All I see is a list of sound files appearing as they are played -- no
error messages of any kind. However, the sound files that are listed
immediately after I hit 7 are:
-- <SIP/1000-081fc028> Playing 'vm-deleted' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-undeleted' (language 'en')
I only hear the second one. These are quickly followed by a list of
the usual menu options (see the full CLI log below involving this same
call).
Cheers,
Jaap
=========Begin CLI log==========================
== Spawn extension (phones-j, 7000, 6) exited non-zero on
'SIP/1000-081fc028'
-- Executing [7000 at phones-j:1] Answer("SIP/1000-081fc028", "") in
new stack
-- Executing [7000 at phones-j:2] Wait("SIP/1000-081fc028", "1") in new stack
-- Executing [7000 at phones-j:3] VoiceMailMain("SIP/1000-081fc028",
"1000 at default|s") in new stack
-- <SIP/1000-081fc028> Playing 'vm-youhave' (language 'en')
-- <SIP/1000-081fc028> Playing 'digits/5' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-Old' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-messages' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-onefor' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-Old' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-messages' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-opts' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-helpexit' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-first' (language 'en')
== Parsing
'/var/spool/asterisk/voicemail/default/1000/Old/msg0000.txt': Found
-- <SIP/1000-081fc028> Playing
'/var/spool/asterisk/voicemail/default/1000/Old/msg0000' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-advopts' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-repeat' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-next' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-delete' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-toforward' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-savemessage' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-helpexit' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-deleted' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-undeleted' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-advopts' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-repeat' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-next' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-delete' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-toforward' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-savemessage' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-helpexit' (language 'en')
-- <SIP/1000-081fc028> Playing 'vm-goodbye' (language 'en')
-- Executing [7000 at phones-j:4] Wait("SIP/1000-081fc028", "1") in new stack
-- Executing [7000 at phones-j:5] Playback("SIP/1000-081fc028",
"vm-goodbye") in new stack
-- <SIP/1000-081fc028> Playing 'vm-goodbye' (language 'en')
-- Executing [7000 at phones-j:6] Hangup("SIP/1000-081fc028", "") in
new stack
== Spawn extension (phones-j, 7000, 6) exited non-zero on
'SIP/1000-081fc028'
=========End CLI log============================ |
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jwinius at umrk.to
Guest
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| Posted: Tue Feb 05, 2008 9:00 pm Post subject: [asterisk-users] Can't delete voicemail messages |
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Quoting Andy Doss <adoss at bloom-carroll.k12.oh.us>:
| Quote: | File permission error?
That is just my first guess. I am kind of new to Asterisk myself.
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The files are all in /var/spool/asterisk/voicemail/ where the asterisk
user has read/write access to everything. Also, I see no error
messages that would indicate a permission or access error.
Thanks anyway,
Jaap |
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