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[asterisk-users] Handle a call if one phone of a ring group is busy


 
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PostPosted: Sat Feb 27, 2016 7:44 pm    Post subject: [asterisk-users] Handle a call if one phone of a ring group Reply with quote

Hi List

I have a phone in my living room (ext. 111), a phone in the kitchen
(ext. 222) and a phone in my bedroom (ext. 333).

Both phones are part of a ring group.

exten => 7654321,1,Dial(SIP/111&SIP/222&SIP/333)

Everything work fine and, as expected, all phones are ringing by an
incoming call and I can answer the call on the nearest phone.

Problem: if there is a second incoming call while I'm talking on one of
the three phones, the other phones ring and I cannot answer the second
call since I cannot be at two places at the same time. Smile

Question: How to give a "busy signal" back to the caller if one
extension of a ring group is in use? Or redirect the call to voice mail?

Any hint?

Thanks in advance

Frank


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PostPosted: Sun Feb 28, 2016 9:35 am    Post subject: [asterisk-users] Handle a call if one phone of a ring group Reply with quote

On Sun, 2016-02-28 at 01:43 +0100, Frank wrote:

Quote:
Question: How to give a "busy signal" back to the caller if one
extension of a ring group is in use? Or redirect the call to voice mail?

Found a solution! Smile


exten => 7654321,1,GotoIf($["${DEVICE_STATE(SIP/111)}"="INUSE"]?Busy,1)
exten => 7654321,n,GotoIf($["${DEVICE_STATE(SIP/222)}"="INUSE"]?Busy,1)
exten => 7654321,n,GotoIf($["${DEVICE_STATE(SIP/333)}"="INUSE"]?Busy,1)
exten => 7654321,n,Dial(SIP/111&SIP/222&SIP/333)


exten => Busy,1,BUSY(10)
exten => Busy,n,Hangup


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