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[asterisk-users] implementing asterisk call center.


 
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goksie at gmail.com
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PostPosted: Wed Apr 06, 2016 2:58 pm    Post subject: [asterisk-users] implementing asterisk call center. Reply with quote

hi all,

Can someone help me with a kind of howto build call center around asterisk with all the necessary features like CTI, call recordings, call spying, real time monitoring etc?


I will be glad if it is an open source code.


Regards
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sylvainboilydroid at g...
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PostPosted: Wed Apr 06, 2016 4:16 pm    Post subject: [asterisk-users] implementing asterisk call center. Reply with quote

Hello,

Le 2016-04-06 15:58, Goke Aruna a écrit :
Quote:
hi all,
Can someone help me with a kind of howto build call center around
asterisk with all the necessary features like CTI, call recordings,
call spying, real time monitoring etc?

I will be glad if it is an open source code.

XiVO is open source (GPLv3) and have what you need. Have a look on
website and doc.
(http://documentation.xivo.io/en/stable/contact_center/contact_center.html)

Cheers,
Sylvain

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steve-lists at geekint...
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PostPosted: Thu Apr 07, 2016 4:02 am    Post subject: [asterisk-users] implementing asterisk call center. Reply with quote

On 06/04/16 20:58, Goke Aruna wrote:
Quote:
Can someone help me with a kind of howto build call center around
asterisk with all the necessary features like CTI, call recordings,
call spying, real time monitoring etc?
What is your budget? I'm sure there are many contractors who can help.

Steve

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goksie at gmail.com
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PostPosted: Thu Apr 07, 2016 6:17 am    Post subject: [asterisk-users] implementing asterisk call center. Reply with quote

Thank you.

I am looking for a solution that look like astercc or better implementation of the asterisk call center. I do not have a specific budget for it as most of the time it is used for training next generation partners (Free empowerment program). I can pay little based on my available fund whenever, I am buoyant.


Regard


On Thu, Apr 7, 2016 at 10:01 AM, Steve Howes <steve-lists@geekinter.net (steve-lists@geekinter.net)> wrote:
Quote:
On 06/04/16 20:58, Goke Aruna wrote:
Quote:
Can someone help me with a kind of howto build call center around asterisk with all the necessary features like CTI, call recordings, call spying, real time monitoring etc?
What is your budget? I'm sure there are many contractors who can help.

Steve

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-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
              http://www.asterisk.org/hello

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