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[asterisk-users] PJSIP hints unreliable...


 
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cursor at telecomabmex...
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PostPosted: Tue Aug 30, 2016 12:23 pm    Post subject: [asterisk-users] PJSIP hints unreliable... Reply with quote

I find that using hints with PJSIP on Asterisk 13 is very
unreliable compared to regular SIP. I see many phones as unavailable
when they are in fact available. Usually hints will work fine for a
while after a phone registers but after a while it will remain at
unavailable while it is idle. If the phone is in use I will get the
correct status from the hint (InUse, OnHold, Ringing) but it will go
back to unavailable after ther call is done.

IAX2 endpoints do not have this problem and their hints work all
the time. Since moving to PJSIP we are registering several devices
using the same account and I find that these endpoints tend to dissapear
from my console after one of the devices unregisters even though there
is still another one active.

Any recommendations or configurations needed to stabilize hints for
PJSIP?


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Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez
+52 (55)9116-91161


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gjoseph at digium.com
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PostPosted: Tue Aug 30, 2016 2:04 pm    Post subject: [asterisk-users] PJSIP hints unreliable... Reply with quote

On Tue, Aug 30, 2016 at 11:23 AM, Carlos Chavez <cursor@telecomabmex.com (cursor@telecomabmex.com)> wrote:
Quote:
    I find that using hints with PJSIP on Asterisk 13 is very unreliable compared to regular SIP.  I see many phones as unavailable when they are in fact available.  Usually hints will work fine for a while after a phone registers but after a while it will remain at unavailable while it is idle.  If the phone is in use I will get the correct status from the hint (InUse, OnHold, Ringing) but it will go back to unavailable after ther call is done.

    IAX2 endpoints do not have this problem and their hints work all the time.  Since moving to PJSIP we are registering several devices using the same account and I find that these endpoints tend to dissapear from my console after one of the devices unregisters even though there is still another one active.

    Any recommendations or configurations needed to stabilize hints for PJSIP?


Let's see where the root issue is.  'pjsip list endpoints' and 'pjsip list contacts' can help.    When you see the issue happen, grab the hint state and endpoint states and contact status.  


 
Quote:


--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez
+52 (55)9116-91161


--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

Join the Asterisk Community at the 13th AstriCon, September 27-29, 2016
     http://www.asterisk.org/community/astricon-user-conference

New to Asterisk? Start here:
     https://wiki.asterisk.org/wiki/display/AST/Getting+Started

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users




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George JosephDigium, Inc. | Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
Check us out at: www.digium.com & www.asterisk.org
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