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[asterisk-users] Need good voicemail documentation


 
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jwinius at umrk.to
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PostPosted: Wed Feb 06, 2008 9:45 pm    Post subject: [asterisk-users] Need good voicemail documentation Reply with quote

Hi list,

After wrestling with the voicemail system for a while (Asterisk
1.4.14, Debian etch), I got it to work, but I still have lots of
questions, like:

* Why can't I delete any voicemail messages?
(Response: "Message undeleted.")
* Why can't I listen to the messages in the Old folder?
* Why can't I use the advanced options?
(Response: "I'm sorry, I did not understand your response.")
* How come if I put "mailbox=1000 at rjs_voicemail" in my phone's
context of sip.conf, do I get an error?
(CLI: "...Remote host can't match request NOTIFY to call...")

Unfortunately, none of the books and other documentation I've found on
the subject goes into enough detail to provide answers to such
questions. So, can anyone recommend some good Asterisk voicemail
documentation that goes beyond merely scratching the surface?

Cheers,

Jaap
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PostPosted: Fri Feb 08, 2008 12:41 pm    Post subject: [asterisk-users] Need good voicemail documentation Reply with quote

Jaap Winius wrote:
Quote:
* Why can't I delete any voicemail messages?
(Response: "Message undeleted.")
* Why can't I listen to the messages in the Old folder?
* Why can't I use the advanced options?
(Response: "I'm sorry, I did not understand your response.")
* How come if I put "mailbox=1000 at rjs_voicemail" in my phone's
context of sip.conf, do I get an error?
(CLI: "...Remote host can't match request NOTIFY to call...")

I don't think you will find any of these in an asterisk voicemail
documentation project. You need to examine the CLI with sufficient
verbosity, and ask for our help if you don't understand what's in
there. These are all problems that would be VERY atypical to have with
asterisk's voicemail.

Moj
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jwinius at umrk.to
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PostPosted: Tue Feb 12, 2008 7:53 pm    Post subject: [asterisk-users] Need good voicemail documentation Reply with quote

Quoting Jaap Winius <jwinius at umrk.to>:

Quote:
After wrestling with the voicemail system for a while (Asterisk 1.4.14,
Debian etch), I got it to work, but I still have lots of questions,
like:

* Why can't I delete any voicemail messages?
(Response: "Message undeleted.")
* Why can't I listen to the messages in the Old folder?
* Why can't I use the advanced options?
(Response: "I'm sorry, I did not understand your response.")
* How come if I put "mailbox=1000 at rjs_voicemail" in my phone's
context of sip.conf, do I get an error?
(CLI: "...Remote host can't match request NOTIFY to call...")

The first three problems were apparently due to a database
connectivity problem. Earlier, I had set up an Asterisk database in
postgresql and configured cdr_pgsql.conf, but neglected to do the
same for res_pgsql.conf. Once that was taken care of, this voicemail
weirdness disappeared.

The fourth problem has to do with MWI and the SIP phone I'm using.

Cheers,

Jaap
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