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[nathan at robotics.net]

I am playing around with call center, and noticed many times that users will disconnect (stop registering) but be stuck in queue because they did not log out. How hard would it be to have something that runs every minute and log out all agents that are not registered?

[heedfeld at gmail.com]

Hi,
you can create a hook for this:

<configuration name="v8.conf" description="Google V8 JavaScript Plug-Ins"> <settings> <hook event="CUSTOM" subclass="sofia::register" script="event_hook.js"/> <hook event="CUSTOM" subclass="sofia::unregister" script="event_hook.js"/> </settings> <modules> </modules></configuration>event_hook.js:

var fromUser = event.getHeader("from-user");var fromHost = event.getHeader("from-host");var fromUri = event.getHeader("from-user") + "@" + event.getHeader("from-host");var addFifo = "add callqueue" + "@" + fromHost + " user/" + fromUri + " 1 20 0";var delFifo = "del callqueue" + "@" + fromHost + " user/" + fromUri;var rc;var regType;if (event.getHeader("Event-Subclass") == "sofia::register") { regType = "Register";} else if (event.getHeader("Event-Subclass") == "sofia::unregister") { regType = "Unregister";}if (fromUser >= 1001 && fromUser <= 1008) { console_log('info', 'USER ' + fromUri + " " + regType); if (regType == "Register") { rc = apiExecute("fifo_member", addFifo); } else if (regType == "Unregister") { rc = apiExecute("fifo_member", delFifo); } console_log(regType + " " + fromUri + " (User Agent: " + event.getHeader("user-agent") + ")"); rc = apiExecute("fifo", "count callqueue@" + fromHost); console_log("FIFO status: " + rc);}This is based on a JS hook, but it will work with Lua, too.

My script does a login / logout for FIFO member if a user between 1001 and 1008 does a SIP login or logout.
You have to adapt the commands for mod_callcenter.

hth
Henning

[david.villasmil.work a...]

Where would this file be located and what module loads it?

On Wed, 3 Feb 2021 at 13:08, Henning Heedfeld <heedfeld@gmail.com (heedfeld@gmail.com)> wrote:

[david.villasmil.work a...]

Very cool indeed!

On Wed, 3 Feb 2021 at 20:14, Avi Marcus <avi@avimarcus.net (avi@avimarcus.net)> wrote:

[avi at avimarcus.net]

At conf/autoload_configs/v8.conf.xml

See: https://github.com/signalwire/freeswitch/blob/master/conf/vanilla/autoload_configs/v8.conf.xml


I didn't know you could set a startup script there or trigger on events... really cool.

[heedfeld at gmail.com]

The script is located in your FS script directory, check the path in fs_cli:
eval ${script_dir}
mod_v8 does the job in this case.