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[Freeswitch-users] webapi - call center module - queue functionality


 
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dinesh.krishnamurthy a...
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PostPosted: Tue Jun 29, 2021 12:15 pm    Post subject: [Freeswitch-users] webapi - call center module - queue funct Reply with quote

Hi all,

We are trying to do the following with the help of the webapi and wanted to get some help. We are following the URL published in confluence page.

https://freeswitch.org/confluence/display/FREESWITCH/mod_xml_rpc
  1. We want to add an agent/set of agents to specific queues so they can take calls that come into those queues. We are able to do this via the xml file configuration but we could not find an equivalent API to do this.

  1. We are trying to add or modify a user profile but only listing users is available through the API – E.g.: http://192.168.X.X:8080/webapi/list_users

  1. We would also need to know if we are able to get the output via JSON, it is difficult to parse text files


Any help would be appreciated

Thank you,
DK
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