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davidswalkabout at gma... Guest
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Posted: Thu Sep 09, 2021 8:44 pm Post subject: [Freeswitch-users] How to detect close of verto tab? |
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Our config of FS 10.5 doesn't detect when a verto user closes the tab (or directs the tab to a different url, etc) and the session runs on the server for many minutes (while our virtual agent tries to engage the user, thus defeating our media timeout).
Is there a best practice for detecting this per-channel so it can be used to end the conference?
Note that browser event beforeunload cannot be relied upon, especially in mobile browsers, as a trigger for hanging-up on the verto end. |
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krice at freeswitch.org Guest
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davidswalkabout at gma... Guest
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Posted: Sat Sep 11, 2021 6:39 pm Post subject: [Freeswitch-users] How to detect close of verto tab? |
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Quote: | Thanks, Ken. I'd like to know about any such timers to handle cases where users don't try to re-enter the conference and only the virtual agent's channel has media.
From: Ken Rice <krice@freeswitch.org (krice@freeswitch.org)>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org (freeswitch-users@lists.freeswitch.org)>
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Date: Thu, 9 Sep 2021 22:27:38 -0500
Subject: Re: [Freeswitch-users] How to detect close of verto tab?
Thats actually a design feature, the whole intent os of someone accidentally navigates away they can come right back and resume their call.
there may be some timers you can adjust.
Sent from my iPhone
Quote: | On Sep 9, 2021, at 20:19, David P <davidswalkabout@gmail.com (davidswalkabout@gmail.com)> wrote:
Our config of FS 10.5 doesn't detect when a verto user closes the tab (or directs the tab to a different url, etc) and the session runs on the server for many minutes (while our virtual agent tries to engage the user, thus defeating our media timeout).
Is there a best practice for detecting this per-channel so it can be used to end the conference?
Note that browser event beforeunload cannot be relied upon, especially in mobile browsers, as a trigger for hanging-up on the verto end.
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davidswalkabout at gma... Guest
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Posted: Tue Sep 21, 2021 8:41 pm Post subject: [Freeswitch-users] How to detect close of verto tab? |
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We don't currently use a moderator in our conference, but is there a way to configure a conference so that if the moderator isn't sending media for some timeout that the conference hangs-up?
If so, then we'd want to make leg A (the verto user) the moderator (without PIN, etc).
I couldn't find an answer at https://freeswitch.org/confluence/display/FREESWITCH/mod_conference
Quote: |
---------- Forwarded message ----------
Quote: | Thanks, Ken. I'd like to know about any such timers to handle cases where users don't try to re-enter the conference and only the virtual agent's channel has media.
From: Ken Rice <krice@freeswitch.org (krice@freeswitch.org)>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org (freeswitch-users@lists.freeswitch.org)>
Cc:
Bcc:
Date: Thu, 9 Sep 2021 22:27:38 -0500
Subject: Re: [Freeswitch-users] How to detect close of verto tab?
Thats actually a design feature, the whole intent os of someone accidentally navigates away they can come right back and resume their call.
there may be some timers you can adjust.
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avi at avimarcus.net Guest
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Posted: Tue Sep 21, 2021 11:38 pm Post subject: [Freeswitch-users] How to detect close of verto tab? |
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Search for the endconf flag, that you can apply to any user.
On Wed, Sep 22, 2021, 3:50 AM David P <davidswalkabout@gmail.com (davidswalkabout@gmail.com)> wrote:
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