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[Freeswitch-users] Failed outbound call


 
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freeswitch-users at li...
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PostPosted: Wed Dec 15, 2021 11:52 am    Post subject: [Freeswitch-users] Failed outbound call Reply with quote

------ Start of attached email. Subject: RE: [Freeswitch-users] Failed outbound call ------
I failed to mention FS 1.10.2


------ End of attached email ------
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freeswitch-users at li...
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PostPosted: Wed Dec 15, 2021 11:56 am    Post subject: [Freeswitch-users] Failed outbound call Reply with quote

------ Start of attached email. Subject: Failed outbound call ------
Hi,

I have a very strange problem. My customer has one extension out of 16 that has an issue dialing outside numbers. She hears it ring 4 or 5 times, then gets a "busy" signal. She says the recipient's phone does not ring on their end. (I had another user test this and it is confirmed).

The outbound dialing code (XML) is common to all extensions at that location. No one else has this issue. The phone is a CISCO SPA504g. I have compared every setup value with other SPA504Gs at that site. I have compared every value in the directory for this extension to others.

I have created a pastebin of the FreeSwitch log file for this call: https://pastebin.com/caxdqdqg

Any help would be great.

Regards,
Sean



------ End of attached email ------
_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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Antony.Stone at freesw...
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PostPosted: Wed Dec 15, 2021 12:34 pm    Post subject: [Freeswitch-users] Failed outbound call Reply with quote

On Wednesday 15 December 2021 at 17:54:32, Sean Devoy via FreeSWITCH-users
wrote:

Quote:
Hi,

I have a very strange problem. My customer has one extension out of 16
that has an issue dialing outside numbers. She hears it ring 4 or 5
times, then gets a "busy" signal. She says the recipient's phone does not
ring on their end. (I had another user test this and it is confirmed).

I suggest a packet capture of the SIP communications between FreeSwitch and
both the extension, and the outbound trunk, would be helpful in this case.


Antony.

--
Some mistakes are too much fun to make only once.

Please reply to the list;
please *don't* CC me.

_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
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dragos at freeswitch.org
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PostPosted: Wed Dec 15, 2021 2:11 pm    Post subject: [Freeswitch-users] Failed outbound call Reply with quote

Quote:
Param NDLB-allow-nondup-sdp on the sip profile.
https://freeswitch.org/confluence/display/FREESWITCH/NDLB#:~:text=%22true%22%2F%3E-,NDLB%2Dallow%2Dnondup%2Dsdp,you%20want%20that%20broken%20behaviour.







On Wed, Dec 15, 2021 at 7:02 PM Antony Stone <Antony.Stone@freeswitch.open.source.it (Antony.Stone@freeswitch.open.source.it)> wrote:

Quote:
On Wednesday 15 December 2021 at 17:54:32, Sean Devoy via FreeSWITCH-users
wrote:

Quote:
Hi,

I have a very strange problem.  My customer has one extension out of 16
that has an issue dialing outside numbers.  She hears it ring 4 or 5
times, then gets a "busy" signal.  She says the recipient's phone does not
ring on their end.  (I had another user test this and it is confirmed).

I suggest a packet capture of the SIP communications between FreeSwitch and
both the extension, and the outbound trunk, would be helpful in this case.


Antony.

--
Some mistakes are too much fun to make only once.

                                                   Please reply to the list;
                                                         please *don't* CC me.

_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com (sales@freeswitch.com)
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
https://freeswitch.com
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freeswitch-users at li...
Guest





PostPosted: Fri Dec 17, 2021 1:02 pm    Post subject: [Freeswitch-users] Failed outbound call Reply with quote

------ Start of attached email. Subject: RE: [Freeswitch-users] Failed outbound call ------
THANK YOU.
That fixed it!
Any idea why it is only one extension out of the 16? Very odd.

From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Dragos Oancea
Sent: Wednesday, December 15, 2021 1:56 PM
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Subject: Re: [Freeswitch-users] Failed outbound call


Param NDLB-allow-nondup-sdp on the sip profile.
https://freeswitch.org/confluence/display/FREESWITCH/NDLB#:~:text=%22true%22%2F%3E-,NDLB%2Dallow%2Dnondup%2Dsdp,you%20want%20that%20broken%20behaviour.



On Wed, Dec 15, 2021 at 7:02 PM Antony Stone <Antony.Stone@freeswitch.open.source.it<mailto:Antony.Stone@freeswitch.open.source.it>> wrote:
On Wednesday 15 December 2021 at 17:54:32, Sean Devoy via FreeSWITCH-users
wrote:

Quote:
Hi,

I have a very strange problem. My customer has one extension out of 16
that has an issue dialing outside numbers. She hears it ring 4 or 5
times, then gets a "busy" signal. She says the recipient's phone does not
ring on their end. (I had another user test this and it is confirmed).

I suggest a packet capture of the SIP communications between FreeSwitch and
both the extension, and the outbound trunk, would be helpful in this case.


Antony.

--
Some mistakes are too much fun to make only once.

Please reply to the list;
please *don't* CC me.

_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com<mailto:sales@freeswitch.com>
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org>
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
https://freeswitch.com

------ End of attached email ------
_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
https://freeswitch.com
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