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[gregor at infomedia.si]

Hi!


I want to build a predictive dialer and need some advice on architecture logic. 


There are a lot of studies on how to calculate predictive calls, but I need most from a programming point of view. When the campaign starts, should I create a schedule to run every n seconds and check current calls, logged agents, statistics and then decide to trigger new calls? Or should I subscribe to call events and on every hangup calculate new calls?


Any thoughts?



BR, Gregor

[david.villasmil.work a...]

Checkout https://github.com/davidcsi/mod_dialer


Should help you


On Mon, 27 Dec 2021 at 10:12, Gregor Nanger <gregor@infomedia.si (gregor@infomedia.si)> wrote:

[gregor at infomedia.si]

Thx for this


I am not a C++ expert, but what I grasped, it starts to loop on the campaign and waits until a batch of calls is finished, then starts a new batch. Am I right?


This is what puzzled me. Thank you 👍


On Mon, 27 Dec 2021 at 23:48, David Villasmil <david.villasmil.work@gmail.com (david.villasmil.work@gmail.com)> wrote:

[david.villasmil.work a...]

It yields (waits) the configured time-between-calls ms, counts how many calls are running, and generates as many as needed to increase the call count to the configured max_concurrent_calls.



On Tue, 28 Dec 2021 at 04:03, Gregor Nanger <gregor@infomedia.si (gregor@infomedia.si)> wrote: