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[iam at craigmalton.com]

Good morning!

I am using xml_curl to retrieve both the directory and the dialplan from an internal API and backend database – No problems there.

I have two extensions in the directory (a manager extension and a rep extension).

The manager extension should dial 1, which is the “test-group-call” extension and I am simply trying to use the group_call method in order to make a call/bridge to all “reps” in the “reps” group.

It’s not working at all.

On the cli, I see:

"[WARNING] mod_commands.c:1058 Can't find user [@<MYDOMAIN>]"

and

"error/NO_ROUTE_DESTINATION"

Furthermore, if I use the list_users command, it complains that users are not registered (in fact, there are no other details whatsoever!)

Please can someone tell me what I’ve messed up on?

DIRECTORY:
<document type="freeswitch/xml">
<section name="directory">
<domain name="<MYDOMAIN>">
<users>
<user id="d13e8070-9875-11ec-b393-fa163e1882b0">
<params>
<param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
<param name="password" value="d13e8070-9875-11ec-b393-fa163e1882b0"/>
</params>
<variables>
<variable name="user_context" value="reps"/>
<variable name="effective_caller_id_name" value="Craig M (Rep)"/>
<variable name="effective_caller_id_number" value="d13e8070-9875-11ec-b393-fa163e1882b0"/>
<variable name="callgroup" value="reps"/>
</variables>
</user>
<user id="d13e9a48-9875-11ec-b393-fa163e1882b1">
<params>
<param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
<param name="password" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/>
</params>
<variables>
<variable name="user_context" value="managers"/>
<variable name="effective_caller_id_name" value="Craig M (Manager)"/>
<variable name="effective_caller_id_number" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/>
<variable name="callgroup" value="managers"/>
</variables>
</user>
</users>
<groups>
<group name="reps">
<users>
<user name="d13e8070-9875-11ec-b393-fa163e1882b0" type="pointer"/>
</users>
</group>
<group name="managers">
<users>
<user name="d13e9a48-9875-11ec-b393-fa163e1882b1" type="pointer"/>
</users>
</group>
</groups>
</domain>
</section>
</document>

DIALPLAN:
<document type="freeswitch/xml">
<section name="dialplan">
<context name="managers">
<extension name="test-group-call">
<condition field="destination_number" expression="^1$">
<action application="bridge" data="${group_call(reps@<MYDOMAIN>)}"/>
</condition>
</extension>
</context>
</section>
</document>

[botelist at gmail.com]

I think problem #1 is that the endpoints are not registered. Can you place a successful individual call to the desired extension(s)?

I have used group call with SIP extensions in the past, but those identifiers look a lot more GUID than your typical phone number, so if you’re using Verto or something else that might be the difference?

Bote


From: Craig Malton
Sent: Saturday, 12 March, 2022 03:02
To: freeswitch-users@lists.freeswitch.org
Subject: [Freeswitch-users] I can't get group_call to work



Good morning!

I am using xml_curl to retrieve both the directory and the dialplan from an internal API and backend database – No problems there.

I have two extensions in the directory (a manager extension and a rep extension).

The manager extension should dial 1, which is the “test-group-call” extension and I am simply trying to use the group_call method in order to make a call/bridge to all “reps” in the “reps” group.

It’s not working at all.

On the cli, I see:

"[WARNING] mod_commands.c:1058 Can't find user [@<MYDOMAIN>]"

and

"error/NO_ROUTE_DESTINATION"

Furthermore, if I use the list_users command, it complains that users are not registered (in fact, there are no other details whatsoever!)

Please can someone tell me what I’ve messed up on?

DIRECTORY:
<document type="freeswitch/xml">
<section name="directory">
<domain name="<MYDOMAIN>">
<users>
<user id="d13e8070-9875-11ec-b393-fa163e1882b0">
<params>
<param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
<param name="password" value="d13e8070-9875-11ec-b393-fa163e1882b0"/>
</params>
<variables>
<variable name="user_context" value="reps"/>
<variable name="effective_caller_id_name" value="Craig M (Rep)"/>
<variable name="effective_caller_id_number" value="d13e8070-9875-11ec-b393-fa163e1882b0"/>
<variable name="callgroup" value="reps"/>
</variables>
</user>
<user id="d13e9a48-9875-11ec-b393-fa163e1882b1">
<params>
<param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
<param name="password" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/>
</params>
<variables>
<variable name="user_context" value="managers"/>
<variable name="effective_caller_id_name" value="Craig M (Manager)"/>
<variable name="effective_caller_id_number" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/>
<variable name="callgroup" value="managers"/>
</variables>
</user>
</users>
<groups>
<group name="reps">
<users>
<user name="d13e8070-9875-11ec-b393-fa163e1882b0" type="pointer"/>
</users>
</group>
<group name="managers">
<users>
<user name="d13e9a48-9875-11ec-b393-fa163e1882b1" type="pointer"/>
</users>
</group>
</groups>
</domain>
</section>
</document>

DIALPLAN:
<document type="freeswitch/xml">
<section name="dialplan">
<context name="managers">
<extension name="test-group-call">
<condition field="destination_number" expression="^1$">
<action application="bridge" data="${group_call(reps@<MYDOMAIN>)}"/>
</condition>
</extension>
</context>
</section>
</document>